About the Business
We produce butter soft, affordable, high quality fitted premium tees for men.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
Similar Brands to Consider
Calvin Klein
Nautica
Shop Taby
Outcast Clothing
Free People
Modcloth
Roots
Peppermayo
Ninety Percent
Eternally Curious
Columbia Sportswear
2020 Ave
Reviews Summary
True Classic has a rating of 4.4 stars from 485 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with True Classic most frequently mention customer service, wrong size and new shirts. True Classic ranks 18th among Men's Clothing sites.
Recieved a shirt that was damaged in shipping. I got great customer service. Super fast and super helpful.
I was having a lot of trouble placing an order, but the Customer Service representative Cindy was extremely helpful in getting my issue resolved.
Pumped Cindy was able to take care of you!
My initial review was short sided and I apologize for my previous review. I have no issues with Classic Tees. Thank you
Would love to connect, reached out over DM- looking forward to hearing back!
Don't believe the hype. They took a month to arrive and they are basic. I followed the fitting instructions on the website and it wrong
This order number pulls up an order from 2020. We'd love to assist and get you in the correct size, but need some more information!
6 T-Shirts in various colours. Nice colour selection, all shirts fit very nicely and feel very comfortable to wear. Sure to re-order.
Thanks for your review, Phillip!
The brightest yellow, Red, Red and orange. Not even 1 wearable, definitely not worth the postage.I WAS a repeat customer
So bummed you were not a fan of the mystery pack! We are always happy to make it right by our customers; we'll reach out to get you taken care of!
The quality of the shirt is okay. Shirts fit is okay. Fits well until you wash it. It will shrink. Don't buy..
Oh no, Norman! We are sorry to hear this. We do message with our care instructions: Machine Wash on cold setting
No bleach //Lay flat to dry or tumble dry on low temperature in dryer. Please note, shrinking may occur if being dried in the dryer.
If you experienced more than a 5% shrinkage, we are happy to help look into this and provide some options. We just need to verify your order information, please. We appreciate you making us aware of this as well.
Got mine today... pretty thin material. What caught my eye is the stamped on label inside. "MADE IN CHINA". I'm done!
We're sorry you feel that way, Terry. Our fabric is a unique blend with a lightweight feel, designed with the very best quality. So much so that this blend will retain its softness better than 100% cotton or other blends. Also, True Classic products are designed, distributed and fulfilled in our warehouse here in the USA. Manufacturing is done in by a few different highly reputable manufactures, overseas. All inventory sits at the warehouse for at least 30 days before being shipped. As we grow, we'll continue to hire and employ more people in the USA, and also continue our mission to build more homes for the homeless vets in our country.
Save your money. These shirts are overpriced T-shirt's. I tried them and I'm not happy with the deceptive advertising practices.
Sorry to hear you feel this way, Carl. We offer a happiness guarantee and are always willing to help provide solutions to help improve your experience. We'd love to verify your order information to help.
Xxl did not fit well way to small they are letting me return but I won't have them for my trip so lame.
Hi Ed. Sizing can be tricky given differences in body type. We would love to review sizing with you. Please email us at support@trueclassictees.com with your height and weight.
Fast response through instagram! Making sure i got refunded for the over-charged shipping. And making available the invoice asap.
Great job!
Thanks for this great review!
I described a problem I had with clothing and they were super helpful sending another unit and providing instructions for this
We got your back, Cody!
I have had an issue with payment and I have reached the brand on Instagram direct messages and I have experienced one of the best customer support ever from Adan
So glad we could help, Sara. Adan is the best!
My T-shirts were too big,
I messaged them to say and got a instant response, sending me the new size requested free of charge
Fantastic customer service from Alladin
Love to hear this; thanks for sharing this great experience James.
Made them aware of my displeasure with one of the shirts, they listened and total made up for it. Will buy from them again
We have your back, Pat!
After being delivered the wrong size cause by a computer glitch I was refused the option to exchange for the correct size.
Buyer beware!
Hi Nick. I am sorry to hear there was a glitch at checkout. We currently do not offer international exchanges, but we would love to help make things right.
I had a slight issue with my order. Talked with customer service and they did a great job of handling it! Great company to do business with!
We got your back! Thanks for sharing, Lee!
The tees are as advertised. Soft. Body flattering. I ordered the wrong size. The return/exchange process was a dream.
That's what we like to hear! Thanks for sharing Katy!
Love these tees. The cut is amazing and love how they make me look and feel. Customer service is also top notch.
We appreciate the opportunity, David. Thanks for the honor in choosing True Classic.
They provide world class customer service. They have a customer who will spread the word of mouth for them as well. Great quality as well.
Thanks Hannan for recognizing our stellar customer service team!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Glad our amazing customer service team took care of you!