business logo of True Classic

True Classic

trueclassictees.com
casual, minimalist menAge 26-45, 46-60
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About the Business

We produce butter soft, affordable, high quality fitted premium tees for men.


trueclassictees.com
+1 323-419-1092
USA
Founded in 2019
Clothing item from True ClassicFashion apparel by True ClassicMerchandise from True Classic clothing lineTrue Classic fashion product

Business Highlights

General

Year Founded: 2019
Target Gender: men
Target Age Group: 26-45, 46-60

Shipping

Shipping Cost: $7
Free Shipping: sometimes
Shipped From: USA (California, Texas)

Returns

Return Policy: not free
Return Instructions: all items must be unworn (with the exception of trying on), unwashed, unaltered, and returned in their original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, minimalist
Body Fit: regular, tall
Available Sizes: Men's (S, M, L, XL, 2XL, 3XL)

Customer Service

Support Channels: chat, phone, email, whatsapp
Support Phone: +1 323-419-1092
Support Email: support@trueclassic.com

Payment Options

Payment Methods: card payments, Paypal, Amazon Pay, Google Pay, Apple Pay
Buy Now Pay Later: Shop Pay

Membership Programs

Rewards Program: TopCashback, Active Junky

How would you rate True Classic?
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Reviews Summary

True Classic has a rating of 4.4 stars from 485 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with True Classic most frequently mention customer service, wrong size and new shirts. True Classic ranks 18th among Men's Clothing sites.

service
126
value
129
shipping
132
returns
88
quality
122
This company responds to reviews on average within 1 day
Ohio
1 review
0 helpful votes
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Purchased 3 shirts
November 30, 2022

First time purchasing 3 shirts and I was impressed. Easy order and quick delivery- and the shirts appear to be good quality and fit nice. And the online fitting tool is a great help

Date of experience: November 30, 2022
Raleigh C. True Classic Rep
over a year old

We're flattered that we were able to impress you!

Mexico
1 review
0 helpful votes
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An error in my order
March 13, 2023

I ordered 3 medium t-shirts, however, I received 2 medium and 1 large. I got in touch through Instagram, and they solved the problem by sending me another package of 3 medium

Date of experience: March 13, 2023
Raleigh C. True Classic Rep
over a year old

We got your back- thanks for allowing us to make it right, Marcelo.

Canada
1 review
0 helpful votes
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Great quality and excellent customer service
December 19, 2022

I love the quality, very comfortable and fits extremely well. Had a few questions about the sizes, the customer service replied quickly and where very friendly

Date of experience: December 19, 2022
Raleigh C. True Classic Rep
over a year old

This is what we like to hear!

Mexico
1 review
0 helpful votes
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My tryout with True Classic
November 8, 2022

I was caught in the web by True Classic and I was not a t-shirt buyer but my sons pushed me to wear more comfortable and younger look so I did my 1st order and I received them very fast even I'm in Mexico and I now that I ware them I really love them.

Date of experience: November 8, 2022
Raleigh C. True Classic Rep
over a year old

Stoked to hear this, Enrique!

Indiana
1 review
0 helpful votes
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If I could I would give each and every person a 10
September 2, 2022

Everyone I talk to a place to order and I have some trouble with it I got the wrong size and everyone help me so I get it back in time or a special occasion and everyone is very helpful that I chatted with on here it walk me through every step of everything I needed to do to order and to get a replacement order to return to order rather and they've helped me through each and every bit of it I'd give everyone that is on here a 10 if I could

Date of experience: September 2, 2022
Chantelle M. True Classic Rep
over a year old

Thanks so much for your awesome review, Janice. We are always happy to help!

Australia
1 review
0 helpful votes
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Fantastic!
December 21, 2022

I am in awe of True Classic. Their products are amazing and their customer service/support staff are a pleasure to deal with.
Highly recommend shopping with True Classic!

Date of experience: December 21, 2022
Raleigh C. True Classic Rep
over a year old

What a compliment, we're so flattered!

Ohio
1 review
0 helpful votes
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Best fitting shirts!
February 22, 2023

I've always seen the ads for the company, and when i seen there was sale, i had to jump on it. Was very pleased with how soft the shirts were. The best fitting and flattering shirts i've ever had!

Date of experience: February 22, 2023
Raleigh C. True Classic Rep
over a year old

That's what we like to hear!

Texas
1 review
0 helpful votes
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More than T-Shirts!
September 26, 2022

I ordered 4 collard shirts and 6 T-shirts and then underwear.

The underwear is the best I have ever own. When I put on the t-shirts I notice two things: 1. The material was very soft 2. The sleeves go to right above the elbows to achieve the look.

I felt they could have been a little tighter in the chest and about an inch larger in the belly to achieve the full look. However, I could stand to lose a few lb's at 5'10" and 269 lbs and bought 2xL on everything.

I would have bought all darker colors as the white faded and shrunk. *** I wrote in to tell them as much and they have the best customer service.

A person responded asked me about size, how I washed, and then gave me some great tips on how to care for the shirts.

I just sent an email to inform them as I have a business and sometimes you get a bad batch and I would want to know. This really could have just been me using high heat drying. They didn't blame, defend, just literally gave me a white glove service with excellence.

They even replaced the shrunken shirts. I mean who has that level of customer service anymore?

I am a fan of True Classic and I think you will love how comfortable they are and my wife noticed me wearing it, which literally never happens. I have had haircuts or shaven my beard and she didn't notice for a week. That tells me the shirts are worth it!

Date of experience: September 26, 2022
Raleigh C. True Classic Rep
over a year old

What an incredible review, thanks again for this!

California
1 review
0 helpful votes
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I have ordered multiple times and every time the tees are amazing and my husband looks so good. The boxers are his favorite and my son loves the socks.

Date of experience: March 31, 2022
True C. True Classic Rep
over a year old

Thanks for being a rockstar wife and hooking up the boys with True Classic. We are forever grateful for the opportunity to earn your trust in our brand. Thank you, Tiffany.

Mississippi
1 review
0 helpful votes
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Great quality
November 16, 2023

Great quality shirts. Great customer service. I ordered the tall shirts and underestimating the "tall" aspect. Contacted chat support and are returning for the regular fit.

Date of experience: November 16, 2023
Pennsylvania
2 reviews
0 helpful votes
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Initial impression changed
January 25, 2023

I got the shirts and was really excited to try them on, the material was A1 to the touch I'm like ok I think I got new favorites here, then I put on the XL, and was like Uh this is too big,... and the other two shirts were Size smalls, so I got on the website and had a rough time finding a number, frustrated I posted on the facebook ad, and finally got an IM response, that person is takiing care of me, so I'm waiting for a package currently, We shall see, I'm looking forward to giving a 5 star review.

Date of experience: January 25, 2023
Raleigh C. True Classic Rep
over a year old

We're here to help, in any way that we can George. I've reached out for more information.

North Carolina
1 review
0 helpful votes
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Fixed my sizing issue
November 24, 2022

I'm very grateful for the excellent service I received when I ordered the wrong size. We will order again when the need arises, this time I know which size we need (-;

Date of experience: November 24, 2022
Raleigh C. True Classic Rep
over a year old

Shopping online can be tricky, we’re here to help! Thanks for sharing the love.

North Carolina
1 review
0 helpful votes
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Outstanding Service
March 5, 2023

They sent me a new pair when my package wasn't delivered the first time. Customer service was fast and really helpful!
I will definitely be buying from them again!

Date of experience: February 3, 2023
Raleigh C. True Classic Rep
over a year old

Hi Agustin! Our team replied to your initial email within 40 minutes, asking you to confirm your address. Once that address is confirmed, we're happy to replace your package.

New Zealand
1 review
0 helpful votes
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Great company to deal with
November 7, 2022

I had a bit of a problem with sizing and the team at True Classic sorted it within minutes.
Couldn't reccomend them any higher!
Activewear is super nice material too, feels great

Date of experience: November 7, 2022
Raleigh C. True Classic Rep
over a year old

Thanks for this awesome review, Jeremy!

Canada
1 review
0 helpful votes
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Great customer support
February 3, 2023

Package never arrived, they sent a new package right away which was promptly received and when half the order wasn't to my liking they refunded me right away.

Date of experience: February 3, 2023
Raleigh C. True Classic Rep
over a year old

Thanks for allowing us to make this situation right, Rob.

Wisconsin
1 review
1 helpful vote
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Customer service is top-notch
July 2, 2024

Did a survey on the products received and customer service reached out to see what they could do.

Date of experience: June 22, 2024
Raleigh C. True Classic Rep
10 months ago

Appreciate you leaving this review, Richard!

Arizona
1 review
0 helpful votes
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Best shirts that I have had!
December 30, 2022

Great fit. Long lasting and feel good! I had been going through so many shirts because they shrank or just couldn't hold up. True Classic tees are the ones that you should get everytime.

Date of experience: December 30, 2022
Raleigh C. True Classic Rep
over a year old

We love to hear this! We know our tees withstand the test of time!

Denmark
1 review
0 helpful votes
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Better experience than first impression
August 26, 2022

Feels and looks great. Not as great as i thought but good enough.
But. The white one of the multipack is ripped. Right in the neck just like the review before mine. I have way cheaper T-shirts that are better (stitching) quality than these.
I havent tried the rest jet, but the green and white. White one is useless and i havent even used it yet.
Sadly a very bad first time buyer experience.

Edit:
So, True Classic got back to me very fast. Did not expect that. So far a good comeback!
True classic had offered me a replacement wich i expected, but me being in DK i thought maybe that was not the case.

I will update when i hear more.

1 star up so far.

2nd edit:
I have to admit that I have been a little too quick on the trigger in terms of giving them a bad review. True Classic has answered several questions within a very short time and I have now already received an email stating that I have a new t-shirt on the way. It is beyond expectation. The fit and quality are slightly different in the different colours, where the white (which was the first one I unpacked) is significantly thinner than, for example, the grey. So, well done one must say.

Special thanks to Adan for doing A+ custom er service, GREAT job.

Date of experience: August 26, 2022
Chantelle M. True Classic Rep
over a year old

So glad Adan was able to help you quickly!

Alabama
1 review
0 helpful votes
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I've been seeing True Classic for about a year now, and always wanted to give them a shot; but I'm what some might consider "hefty"... At 300lbs and 5' 11", I struggled to feel comfortable in my clothes. When I did feel comfortable, there was a noticeable difference in how I carried myself as well. Giving credence that if you look good, you feel good.

I ended up purchasing during one of their big sales and placed a large(r) order of tshirts, along with some long-sleeve shirts. I was in a hurry to order, so I didn't look at the sizing chart and I purchased a size too small. 1000% my fault. After washing a few of them from the order, they are just a little too small for my size.

I reached out to them on Facebook and within an hour, they had a response and remedy which is shipping me a 3XL Tall tshirt to try on and see how it fits. They said it it fits well, they'll work with me on replacing my large order with the correct size. Luckily, I have plenty of them still in plastic, but it wasn't even a stipulation of theirs.

They quite literally had one goal, get me the right shirt in the right size.

A truly classic way of making a Customer feel special!

Thank you!

Date of experience: December 9, 2022
Raleigh C. True Classic Rep
over a year old

This is what we like to hear, Jarrad! Thanks for sharing this killer experience.

California
1 review
0 helpful votes
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Never looked better!
December 2, 2022

My weight has been fluctuating quite a bit this year, but with True Classic tees i never have any problem finding just the right fit for my physique.

Date of experience: December 2, 2022
Raleigh C. True Classic Rep
over a year old

We're so flattered, Ivan. Thanks for sharing this review!