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California
25 reviews
54 helpful votes
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Check and re-check reviews.
September 15, 2015

Facts stated are not always correct so it's best to look at reviews posted in current year due to businesses changing hands, especially hotels. Overall it is quite informative.

Date of experience: September 15, 2015
Texas
27 reviews
126 helpful votes
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It is an easy review for me. There are restaurants here that have Trip Advisor's badge at their entrance. What else can I add? Before planning your next journey, please review TripAdvisor.

Date of experience: February 17, 2020
California
3 reviews
7 helpful votes
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Company allows fraudulent reviews to be posted under false identities and doesn't request any proof of visiting an establishment from the user (like sitejabber and trust pilot do - funny that?!). They instead request business owners to provide proof that the review is fake. In ordinary circumstances this would be impossible, but in this instance I was able to provide a crime reference number to prove that the particular individual was under investigation for stalking, harassment and common assault against me. Key things they were under investigation for, they had mentioned in their review which proved who it was written by. Despite this, Tripadvisor who works solely on corruption has chosen to leave the defamatory review up, and instead provide me with a postal address in the USA (when I'm in the UK) to appeal.

Additionally, they have no complaints department or process and multiple emails have been ignored by their incompetent CEO who's probably busy relaxing on Epsteins island.

Disgusting - avoid.

Date of experience: January 11, 2023
Indonesia
4 reviews
5 helpful votes
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I will probably be sorry I reviewed Star Bistro, on Jalan Tamblingan, in Sanur, Bali, but i will anyway because it is so outrageously good.

For over a year have been frequenting this excellent restaurant and have never been let down by any of the many dishes I have tried. The quality and quantity of the entrees, usually served with steamed vegetables and sauteed potatoes, is always creative and delicious.

I highly recommend the Chicken in a rich cheese pasta sauce, roast chicken, fish and chips, or various English style pies, especially the steak and kidney pie.

Star has what I believe is the best cappuccino to be found anywhere in the world. It rivals the finest coffee to be found in Italy. Delicious with a mound of finely frothed cream standing about 1" above the rim of the cup.

I cannot over recommend this restaurant... and am probably sorry I did now that my favorite table, street side will now be harder to get... Oh well... they do take reservations!

Date of experience: September 10, 2013
Canada
4 reviews
13 helpful votes
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As a business owner on TA and listed, they have absolutely zero credibility when it comes to verifying reviews for listings. As a merchant they can allow fake reviews ( which incidentally are ALWAYS the highest rated/ liked/ helpful, even if they are fake. 5* reviews for some businesses Ie competitors are also fake and not verified.
BEWARE OF TA.

Date of experience: April 11, 2016
RU
2 reviews
18 helpful votes
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Scum and total mess
January 14, 2020

In fact, they illegally get my personal data, and then simply blocked my account with active Tours without any explanation and without any reason! This is absolutely illegitimately!

They have terrible Supplier Support. Every day, new person from Supplier Support sends me a new phony BS flavor e-mail. They lie. They ignore direct questions. They change their minds all the time.

A company like Tripadvisor cannot so easily disown a partner and allow partners to create these type of financial issues. Tripadvisor has a responsibility to ensure that each partner is financially stable, especially when it's an international company.

Therefore, keep in mind. If you buy any tours on Tripadvisor or receive money for your services, then Tripadvisor can unilaterally block your account for no reason. You can simply lose money or personal information, while being in a foreign country, and you will not receive any intelligible actions from Tripadvisor Team. The Tripadvisor policy is similar to the virtual private crib policy. Fake reviews, winded ratings, terrible Supplier Support - everything is done from a position of self-profit.

Date of experience: January 14, 2020
Brazil
2 reviews
0 helpful votes
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Honest Reviewers
January 18, 2021

It's heaven sent! I really love it. I cannot go anywhere on this planet without checking its reviews on Trip Advisor first. So far, none of the ratings has proven to be a disappointment, HAPPY

Date of experience: January 20, 2017
Canada
2 reviews
3 helpful votes
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Marc and I are so grateful to have had our wedding event at the Ottawa Marriott Hotel. We had a wonderful, great customer service, professional team at the Ottawa Marriott Hotel. Special thanks to Alfred Ayoub, Benjamin Bruckert, Food and beverage Services Manager, Caroline Cote, Event Manager, Lindsey, Manuela, and The Chef who was very exceptional to put together a menu tailored to our needs.
Everyone went above and beyond to help us. We received wonderful feedback from family and friends on how lovely the room was arranged, the view and most importantly how the great was the food. The services was impeccable. We have and will continue to recommend Ottawa Marriott Hotel to everyone."

Date of experience: December 22, 2016
Hong Kong
5 reviews
7 helpful votes
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I've wrote quite a lot of review on TripAdvisor, and i got my title as something, if they have some advantage or some sort of benefit for the review write which would definitely better.

Date of experience: June 29, 2016
North Carolina
1 review
12 helpful votes
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Talking about LOCATION, LOCATION, LOCATION, it's" THE BEST ONE "
Close to everything like the Harbour, museum, shopping center, our apartment was overlooking the Sydney tower, very cozy, clean and spacious, kitchen had a big fridge, stove, complete with pots and pans, plates and silverware, most of all personnel are friendly and accommodating. We have a pleasant stay and we'll highly recommend to our friends that plans to visit Sydney, Australia.

Date of experience: April 4, 2019
California
38 reviews
170 helpful votes
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I won't stay in a hotel in another country unless I've read about it first on Trip Advisor. The site isn't so good for other travel topics, but for hotels, it's the best.

Date of experience: June 16, 2009
California
8 reviews
41 helpful votes
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I started using tripadvisor seriously when I was planning for a trip to Italy and I found it absolutely invaluable! Because of the advise and reviews from other fellow travellers, I was able to find out how the weather would be like, what to wear, where to be careful of pickpockets and even the brands of handbags to get that has safety latches etc! The site also saved me a lot of money because it has 'vacation rentals' category listed on the side. So you don't have to stay in expensive hotels. We ended up renting from two different landlords at different cities and saving a lot of money not just in the accomodation, (because we were able to rent good but cheap apartments), we saved money by doing our own cooking, saved luggage space because we have washer and dryer in the apartment (no need to bring too many clothes) etc. Best of all, we got to live like real locals because the apartments were not in a very touristy area. Of course there are also apartments for people who would like to stay right in the middle of tourist central, but the beauty of the site is such that you have all the choices before you and enough reviews to help you make an informed decision.

Also, in their travel blog section, you get to learn about lesser known places that are not in travel guides. Like for instance we found out that if you email a certain office in Vatican City, you can book a tour to see the tomb of St. Peters right under the Basilica!

I will be sticking to TripAdvisor for all my travel planning from now on!

Date of experience: October 8, 2011
California
7 reviews
27 helpful votes
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I always get good recommendations about things to do in cities. I don't have much time to travel anymore but when I did Trip Advisor was super helpful! I'd still use it today!

Date of experience: March 24, 2017
Italy
6 reviews
8 helpful votes
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JUST FAB!
December 19, 2015

Such a great idea this site is! A detailed world travel guide all in one site! The reviews are always helpful though some need to be taken with a pinch of salt sometimes.

Date of experience: December 18, 2015
Australia
5 reviews
1 helpful vote
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Travel Advice
April 25, 2016

TripAdvisor are an excellent company to help you research destinations, hotels, tours and prices. I do not book any trips without first seeking reviews on TripAdvisor so that I know what to expect.

Date of experience: April 24, 2016
1 review
1 helpful vote
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Excellent!
July 13, 2019

Excellent! There's just something a lot more exciting in trying your luck in some obscure rental place. Very convenient to learn all the details about the trip. You can even plan your route.

Date of experience: July 13, 2019
Utah
3 reviews
3 helpful votes
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I made a booking, I thought through "Trip advisor" to find it was booked through https://www.cancelon.com. What I thought was the rate and booking I set up with Trip Advisor was 2 rooms with 2 adults each. The confirmation from CancelOn showed 2 rooms 2 adults. When I immediately called CancelOn for clairification I was told 1 adults only per room. To add two more adults to the reservation resulted in close to doubling the cost advertized with Trip Advisor, To cancel at that time would result in a $220.00 fee. Absolutely ridiculous, After some discussion with the nice representive and his discussion with his supervisor, the fee was reduced to $110. This is still too much for a 15 minute transaction that was deceiving from the beginning. I would advise people to avoid offers from Trip Advisor and do not allow CancelOn to make the bookings.

Date of experience: June 30, 2018
France
2 reviews
1 helpful vote
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Reassuring
December 28, 2016

I always check out places and accommodation on this site. I trust the information. It makes me feel secure when booking somewhere I haven't been before.

Date of experience: December 28, 2016
Mississippi
5 reviews
4 helpful votes
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#1 Travelling App.
January 11, 2016

Trip Advisor is my favorite online app. For checking on hotels and things to do. They have a map available and traveler reviews on the hotels. Yes I absolutely love TripAdvisor!

Date of experience: January 10, 2016
Connecticut
3 reviews
0 helpful votes
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Between TripAdvisor and OpenTable... vacation planning is a piece of cake. I use it like Wikipedia; I get ideas for things to do/places to stay then further research them. Love it.

Date of experience: April 25, 2018

Overview

Tripadvisor has a rating of 3 stars from 605 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Tripadvisor most frequently mention customer service, credit card and several times. Tripadvisor ranks 2nd among Travel Guides sites.

service
76
value
65
shipping
24
returns
27
quality
61
+29