Tripadvisor

I always used to read the reviews before travelling. One day I noticed that the hotel that my friend was opening was listed and read the reviews. I was surprised to see that he had several reviews aready. One of the reviews was from a very angry customer who had had their money stolen by the maid and the hotel receptionist had been rude and unhelpful. This was all very interesting as the hotel had not opened yet and had not taken any customers yet. There were no staff, no maid to steal or receptionist to complain to. Another hotel had started bad mouthing before the hotel had even opened its doors. I now read the reviews with a lot more scepticism.

Dimitra Apartments and Studios have yet again excelled in excellence, cleanliness, superb hospitality and wonderfully equipped apartments. Yet, another summer vacation in Kalyves which was great due to excellent friendly welcoming, comfortable well equipped kitchen and amenities, close to the beach, brilliant beds, linen, facitlities. Even english books to read! Just like home! Thank you to Dimitra

Couldn't do without this site. It's the go to one to find out what you want to know about every facet of a property. Of course some opinions you have to take with a grain of salt but on a whole you can get a real feel for the good and bad for any location. Love it, love it, love it!

Can not be trusted
Some of the firms listed pay to have editing or veto over what you post
I have tried to post scams with hotels in Morroco that are dumps but have rave reviews on TA and they were never allowed
It is not clear how but many of the posts are not by real people but firms that write reviews that obviously not true. Yet what else is there you can trust...?

Heard great things about this place but was very disappointed. Don't ask for more bread to start.frowned upon...felt very rushed.not even an hour into the experience. Appetizers were ok. Very small portions.my Sicilian mother-in-law sauce was better than the rigatoni I was served.Dessert was Zeppoli which they are known for.very heavy and dry. Not served warm.assistant to main waitress was not friendly.would not go back especially for the price we paid.so many other good restaurants in Collingswood.do your self a favor and skip Zeppoli.over rated for sure on the reviews I read prior to visiting the restaurant...their glory days are gone!

I am a B&B owner. Whenever a guest has used TA they think they are booking directly with us. They soon find out thete is no number to contact adking us to cancel. They are given thete toll free number and are told they can't cancel although our cancellation policy alloes them too. Tripadvisor deserves this what should be less than one star review. TA aldo hijacks the accomodation website. Don't bother getting a link since there focus is third party bookings. TA you can't get it all the way around on holding properties hostage.

Contacted Travelocity to book a room at the Days Inn, Leominster/Fitchburg. WITHOUT my permission or knowledge, they charged my credit card immediately for the 4 night stay. I ended up cancelling the stay at the Days Inn and was told there would be no penalty charge by an employee. It wasn't until I reviewed my credit card statement that I saw what Travelocity did- charged me for all 4 nights. I immediately disputed the charges and spent more than an hour on the phone with them and the Days Inn (the manager told me his staff member was misinformed when he told me there would be no penalty charge) without a satisfactory solution. My recommendation- avoid Travelocity like the plague and the Days Inn. Always book a reputable hotel directly. I stayed at the Doubletree Hilton- nice rooms, experienced staff, and excellent customer service.

When I called Banff International Hotel in Banff, Canada to make reservations for 3 rms for 3 nites I was told all they had left are their most expensive rooms for@ $145 Can dollars a nite. Well they LIED to me bec I called several other websites selling case in the same hotel and they all had availability for a much lower rate $105 per nite, for 3 rms, for the same date May 7, 9, 10, 2014. So I made reservations w Booking. Com. So be careful, Banff International Hotel has dishonest booking practices to charge hundreds of can dollars more such as my case. Grac

First off, I NEVER write reviews!
Guy( his name) at SHOWBOAT HOTEL (Atlantic City) front desk is Amaaaazing!
After getting the runaround from several other reps! This man took the time to hear out my issue, took the time to explain the full details of my issue, and advise me of the next step to resolve my issue. After several people brushing me off, transferring me all around for DAYS…. Guy's customer service, his patience with my issue and his tone really calmed my frustration and gave me a lot more clarity on the situation. I must say, I am impressed at how polite, professional and patient he was! Very great asset to his department!

Great site and no matter where you want to travel or where you want to stay there will be a review for you to read, & help you choose and plan your travels. I would like to add that each time I have booked a trip (to the Carribean) I have consulted with this site and I have Not been disappointed! Sometimes it's the little things that travellers recommend that make a Big difference; for example when traveling to Varadero, Cuba which block of rooms to stay in when you want to be close to the beach, I used this tip & am I happy I did! :)

I booked a bed and breakfast through trip advisor, a site I trusted. I received a confirmation and then immediately after received another confirmation from an outfit called getaroom.com-apparently a travel agent used by trip advisor. Even though the cancel policy said I could cancel without a penalty up to a week before, and I cancelled the res 40 days ahead and within FIVE MINUTES of making the res, getaroom charged me for a full night! I called the hotel who verified they had NO PENALTY. I called getaroom and they said this was the hotel's penalty and there was nothing they could do. I called trip advisor and they said this was the penalty and they were unable to help. I called my credit card snd they had it removed. Shame on trip advisor for using this dishonest outfit and then not doing the right thing. I will NEVER book through them again and I warn everyone else not to either.