Delta review
I absolutely did not recommend Delta, every time I called there was no less than half an hour of waiting. I had a membership with points for some domestic trips, I just wanted to change part of my name, since I got divorced, the customer service asked me, to send by fax a photocopy of my passport, it is illegal to make copies of personal documents. This information is crucial to steal identities and falsify documents, currently corporations are giving training on how to manage this type of information.

I had to make a new membership Delta did not recognize the accumulated points.
This single signal should have been enough to not use this Delta, but my daughter had given me the ticket.

In July of this year( 2018), I traveled to Berlin, to begin, you cannot trust the availability of seats offered online, among the regular seats only publish the price of the less attractive and the others are reserved or are more expensive, then I saw many empty seats on the plane, some of which I would have liked to use it, they were unavailable online when I booked my fly.

The night before fly to NYC, Delta keep send me message to check in and I couldn't. I had serious problems and every time I called customer services, there was a one hour wait, finally after midnight, they called me back, to tell me that they did not know what the solution to my problem was.

It is an attack of surveys, when the service is not complete, for that they are efficient, they want you feed back before they services is complete, that was very suspicious.

At the Berlin airport, again nobody gave me an explanation of why I couldn't check in with my phone, Delta shared the office with other airlines, Delta opened the service with little time before departure time, it was chaos, fly attendant were rude, arrogant, the Delta clerk didn't greeting us, or said good morning, he didn't make eye contact, they mocking me, after that they forgot to inform the passengers the order of sections to board the plane, it was very slow.

The finishing golden touch of my stay was a wild handling of the customs clerk, she assault me, her touching was inappropriate, after I pass the metal detector with no alarm's on me, she check on me as if I was a delinquent, in front of all passengers, when I complain about their treatment, she answer that they did because Delta chose me, and what Delta ask her to do it, she said " you can complaint to them", I felt and informed them It was discriminative.

I am 65 years old woman who look at my age, with disabilities, they are not noticeable, however I had health problems, she stress the hells of out me, I was sobbing, nobody come to asked me what happen.

For those who are interested to know, they found nothing inappropriate or illegal in my suitcase or in me.

On board the fly attendant were chatting on the back, instead of being attentive to the service, and the menu items were not available, the fly attendant found it funny that they did not serve decaffeinated coffee and they did not have some the soda drinks, listed in the menu. She referred to decaffeinated coffee in a derogatory way, said it was disgusting. I don't think that Starbuck will agree with that, it were Starbucks paper cups.

The computers in the back of the seats did not work, I had to wait till Delta crew re set them.

The compartment for my luggage was occupied by airline boxes, I had o keep my luggage far away from me.

Regarding the food the only nice thing were the European products, cheeses and crackers, the rest smelled unpleasant I did not eat.
The fly attendant did not give me a whole soda, it's a miserable attitude, was disregarded, over all because the Delta fly attendant took so long to come back to my area. No tag name sorry!

Delta need to improve everything. Pilots training, the sanitation department in NYC has better drivers, fly attendant customer services, to slow, to fake smile, they are arrogant, food is horrible, information about check in clerk location and schedule, does not exist, honesty when we book a seat, what it is available and space for a traveler luggage, and definitely, hygiene and sanitation of the airplane, it was disgusting, the smell of urine and vomit invaded the cabin every time a passenger opened the bathroom door.

I explain in detail about the service and the fly attendants, the food and the hygiene, I want to add that the pilots were a disaster when we landing in Berlin (TXL) the plane bounced on the runway like a ball, and when we landed in NYC (JFK), the plane sighed as if the driver was drunk and I never saw the faces of the pilots either in my way to Berlin or back, the information was poor and the translation for the German passengers insignificant, is a lack of respect.

In all my trips to Europe and recently visit Netherlands, Norway, Sweden and Finland, with Finnair airlines, I hadn't this kind of outrage, I will never use Delta.
They should return my money.
I WILL KEEP AWAY FROM DELTA AS IF THEY WERE THE PLAGUE.

I have had overnight cabin rental listings with Flip Key & Vacation Home Rentals for over 10 years & have had very good experiences with them. About a year or 2 ago, Trip Advisor bought both companies. Trip Advisor contacted me last year & told me I couldn't have listings with both companies. Since I got more inquiries from Flip Key, I told Trip Advisor to cancel my Vacation Home Rentals subscription.

My Flip Key subscription has expired, so I tried to go on line & renew the subscriptions, but it says that I don't have an active listing, so I couldn't renew them. I have called several times to renew my subscription:

1. It's very hard to contact Trip Advisor because they don't publish contact info. However, after many hours of research, I found a phone #. I called after hours & was told to leave my contact info. & someone from renewals would contact me in 24 hours. THAT WAS 4 DAYS AGO.

2. I called today & talked to "Kathy" who I could barely understand. She said she was with Vacation Home Rentals I told her I needed to renew my Flip Key listings. She told me that I couldn't renew the properties. She said I had to have a new property listing. I told her that I had information I send to guests with those property numbers, prior guests have those property numbers, & I have business cards with those property numbers, so I need to keep the same property numbers. SHE SEEMED TO NOT KNOW WHAT SHE WAS DOING & kept insisting that I can't keep the same property numbers which I have had about 10 years.

3. I asked to speak to someone else & "Kathy" transferred me to "Judy" who was only slightly easier to understand. She also said she was with Vacation Home Rentals & it was obvious that she DIDN'T KNOW WHAT SHE WAS DOING EITHER. After about 5 minutes of my having to ask her over & over again to repeat what she was saying so I could understand her, she told me that she didn't work in renewals & transferred me to "Leo."

4. "Leo's" English was slightly better than "Kathy's",, but much worse than "Judy".
He didn't hear my problem, but said he would he would have to check into it & would call me back. He didn't ask for my contact info., & when I asked him how long it would be before he got back with me, he said 10 - 15 minutes. THAT WAS OVER 9 HOURS AGO, i. E. he told me that at 12:45 today it's now almost 10:00 now.

All I'm trying to do is renew the same subscriptions which I've had for over 10 years. Worst customer service I've ever had. Worst organization I've ever dealt with (including VA).

I booked a vacation rent in lake tahoe and that place is strict on refund. Me and my friends didnt hesitate because we are decided to go there. Unfortunately, there is a snow storm coming and we received a lots of warning that this storm is really bad and it says there that around 8feet of snow will go down from a day and road will be impossible to use. So we decided to try to cancel it. The property owner told us that we can cancel due to bad weather condition but they cant cancel it for us because we made the reservation through tripadvisor. So we called them and they told us that they will contact the property owner and call us back after they talk to them. The calling back and forth started at 8am until 8pm because the tripadvisor customer service keep lying to us. Telling us they will contact the property owner but they never did for first 4 calls. One excuses tripadvisor customer service says that the property owner doesn't answer but we called them and they said they never called them and even didnt leave voice mail. Tripadvisor cust. Serv. Told us too that we cannot cancel because the property owner doesn't want to but we called the property owner first and they told us we can. 10:30am tripadvisor told us their computer is not working, have to wait for 30 mins. We did and call them back. At 12:30pm, we call tripadvisor again and this time it changed, they said they will give us full refund as long as we will rent again within a month to the same house. It took us 3months to plan this trip and they wanted us to reserve in 1 month. We called the property owner and his answer changed too, he said that we need to reserve for a month or two and we asked if we can just pay for cancellation fee, he said yes, $250 will be the cancellation fee and we approced that but we have to talk again to tripadvisor to finalize everything but the tripadvisor doesn't want to let us go without taking a lot of money from us. Around 7pm, i called tripadvisor and asked for supervisor to help, finally someone answered and work on the issue and finally found a solution, she told me that tripadvisor and me will share for the charges and we wil get our refund in 3 business days. But but but... it changed again, after waiting for the refund, 5 days had passed and i called them again and now they told me that they will send the case to the higher level. The higher level messages me after few days and told me that the property owner is now charging me $380 as a good will gesture and this is full and final settlement that they can only offer. I demanded an explanation on how and why it change but now, they refunded me only the deposit i made and not responding on me for 2 days already. I guess i will lose all my $640 for nothing.
It just gives me a lot of stress, 2 weeks of stress.

Trust me, it is not worth it. Just use airbnb or go directly to the hotel, cabins and rent there for a little much but saves you out of stress.
I used cheapoair and i never get a problem getting refunds on cancellation.

Always read TripAdvaisor!

Always spot on with prices and very easy to use.

Honest and current

On July 18,2016 I booked a hotel through TripAdvisor to stay at the Rodeway Inn in Chincoteague, VA. I was thrilled to get a room short notice (4 days in advance) during a popular weekend so, even though I'd never used TripAdvisor to book accommodations before and they wanted me to pay in full ($663.00), I went ahead with it. Shortly after my payment I received a payment confirmation email from a company called CancelOn (www.cancelon.com) with a receipt number AND an order id number. Then I got an email from TripAdvisor saying: Your reservation is confirmed. Your hotel reservation at Rodeway Inn is confirmed. Everything looked official, so I figured I was all set and the room was secured. I started packing.

Then, a day later an email comes in from CancelOn with the header "Your Input Needed"... which I figured was some sort of a satisfaction survey because of the way it was worded so I didn't open it right away because I was so busy tying up loose ends for the trip. When I opened the email it said the hotel I thought I'd secured a room at was "FULLY BOOKED on the required dates" and "We tried to find other rooms in the hotel, but unfortunately there are no rooms available. We are very sorry for the inconvenience."

Seriously?! I was supposed to leave in the morning to drive to Virginia, so I called CancelOn. I was told by a man named "William" they couldn't do anything about it but they would try to find me another room on the island. This was clearly a very long distance call to another country, based on the connection and the accent, so I had my doubts they would find me a room on a tiny island in Virginia on short notice. I said, "No thank you, I'll take my money back and somehow find something when I arrive." Guess what? They told me it would be 2-3 DAYS before I'd see my $663! That's pretty much all I had, how was I supposed to get a room now?! They had no solution for me, citing the bank handles it and it is out of their hands.

My only hope was to let them try to get me a room. I asked when they would get back to me and they would not give me any idea. The man just kept saying, "give me time" and wouldn't specify how much. Meanwhile, I needed to get up early to start driving in the morning. So I called TripAdvisor and relayed the whole story. They feigned regret and seemed like they were going to be helpful by calling CancelOn with me on the line. I thought they would handle it but NO they basically got a manager (a man named "Steve") and turned it over to ME! Steve already knew my story and offered no additional info except that the refund would be more like 3-10 days, which was even worse! Then he SCOLDED ME for not opening their "Your Input Needed" email more promptly!

At no time did the woman at TripAdvisor break in to try and resolve anything or even defend me, her customer. They never did find me a room of course, and I couldn't wait because I had to start driving to my destination. I had to borrow money to cover costs until my refund came from them. I am horrified at the deceitful, unorganized, un-business like manner with which this whole transaction was handled.

Definately helps people make decisions

Love your services

Not up to level of AGODA