My seller was wonderful and merch was good quality. She had to wait for a shipping label from Tradesy to ship my order. Fortunately I didn't need the item in 3 days. Order arrived today 9 days after purchase.
Excellent site / quality items. Would be helpful to have: the ability to view really close up to view the labels or conditions of the item (see Ebay); an "up" arrow to take you quickly back to the page top (see Ebay); require Sellers to include item - especially clothing - measurements, pictures of the labels - maker, fiber content, & cleaning instructions - if available, or state if there are none. Alert your Sellers - by text - if needed, to check their site Messages. I waited weeks for a response - but it led to a pleasant transaction.
I was looking for a nice pair of real Ray Ban sunglasses but I'm cheap and wanted a deal. I found the pair I wanted. Street price at the mall was $175.00. On Tradesy I paid $60.00 shipped. I was worried they might not he legit. They were. The condition was better than described and the shipping was fast with great communication. All in all an excellent experience. I will use these guys again for sure.
They are running the biggest scam around and people are so blind to see it! Don't fall for this! I won't waste my time telling you all the stories and how they portray being a customer buying your bag and then suddenly send it back for whatever reason and you are out your $$$, but they are not out the $$ as company - they have YOUR money! It's so hilarious and a joke! Really, someone needs to look into this and shut them down.
It takes my seller more than 2 weeks to receive the package from Tradesy before she can mail my item out my item. I have to wait a total for a month before the item reaches my post. I understand parcel takes longer given the current situation but with other items that i have been purchasing within the states, none of them took so long. There were no updates as to the reason for the delay
Hi Denise,
I really hope you're staying healthy and well. I just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.
We're sorry to hear about the trouble with your delayed order! We do give our sellers a maximum period of 10 days to ship, including providing the buyer with an active tracking that shows activity.
Where we have seen these tracking delays become more common due to the pandemic, it is still not the experience we want our buyers to have. We sincerely apologize for the inconvenience this has caused you.
In the future, do know that if you'd like an update on your order, you can always reach out to us and our team of friendly specialists would be more than happy to help reach out to the seller for an update. Feel free to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST.
Again I am so sorry you had this experience, but the feedback you provided will certainly help us in every way. If there's anything else you need please let us know. We want to do anything we can to make each experience worthy of your best possible rating!
I've purchased 7 things from them from 4 different sellers. No issues whatsoever. One of the sellers did take a bit long to ship, but it's a marketplace. I wish they have a place for me to rate the sellers, but great experiences overall. No sure why there are such extreme reviews here... are we shopping at the same place? Will continue to shop there.
I have been selling on Ebay for years. However, with so many sellers and issues with returns and rip off buyers I slowed down. I have been using Tradesy for about 9 months and my stuff sells much faster (both high end designers and Zara) I also receiver my money faster. Easy way to clean out your closet and make some cash. I love it
I have purchased several items through the Tradesy app and have never been disappointed. Everything is exactly as described. All authentic so I have no worries I am receiving knock off goods. The prices are well worth a look. I am always thrilled with my purchases
Very happy with my new bag! The description was pretty accurate. The corners are more frayed than what showed in the photos given. The description said canvas and leather but this bag has a fabric canvas. Would have been nice to know that from the description. Overall experience, very good! Will buy from Tradesy again!
The size of this bag is exactly what I needed and I am very excited to use it! The seller provided quick responses as I was first interested in another item listed. Everything was as described and I would definitely return for future purchases. Thank you!
I always enjoy browsing Tradesy for great deals. As soon as I saw this Vintage Gucci Supreme Garment bag, I had to have it. Received it it no time. Packed perfectly to protect it during transport. Almost perfect condition and at one hell of a price!
I received an item that was very damaged! It was described as "may have been worn but shows no signs of wear" This does not even appear to be an authentic bag. I have requested a refund and I am sending this item back for review.
Love this site and the amount of detail given for each item.
I am over the moon with my new bag, it exceeded my expectations. I would not hesitate to buy from This seller in the future. Packaging was done meticulously & really appreciated that along with a sweet "Thank You" Note. I rate this seller 5 stars!
My experience with Tradesy has always been exceptional. Once I find what I am looking for and ready to purchase, my transaction is straightforward and easy. I appreciate the simplicity of it all. Shipping is just as easy and very quick. I will definitely be purchasing something else in the near future.
Hello... I just wanted to update my review :) I still think this site stinks so no change there... however, because I paid with paypal they really helped me in my situation. THANK GOD! ;) tradesy tried for a month to get me to buy another one of their products. NO THANKS. Paypal stepped in and took care of everything :) So grateful to them
I took awhile to get the bag. It was shipped out from Japan so I understand that it can take some time. However, the package was handed by a reliable courier and delivered with no problem. The condition of the bag is perfect. It's even better than I expected.
The shipping took way too long but it's the US Mail, I ordered them on the 9/6 they shipped on 9/9 and didn't arrive until 9/28. The shoes were amazing and worth the wait for sure! These shoes do run small which I wish I would have known in the description, but they are beautiful. Please size up when purchasing
I have ordered four designer bags from Tradesy; three items were shipped out quick and every item was the same as it described on the advertising. Except one item, it was a Gucci bag, I ordered it and paid for it, however, the seller failed to confirm or ship out the product. It ended up Tradesy had to cancel the deal. It was not a pleasant experience and it should not be happened at the Tradesy site. I hope in the future, Tradesy should scrutinize its client carefully.
Other than that, so far, I am very happy with my purchase.
First time with Tradesy. Chatted with the agent. Felt a bit better
I was looking for a specific brand LV and, due to being right after Christmas, inventory was low. However, Tradesy had a couple decent choices available, the prices were good, I even received a coupon as my first order so I made the purchase. Shipping was fast and communication on the progress and delivery was excellent. Overall I was very pleased and will definitely use Tradesy again.
I liked a luxury bag as my birthday present and purchased it right away. As a first time buyer from Tradesy I expected an excellent fast shipping but no! The seller, who is a first time seller here waited forever like 9 days for the Tradesy kit to arrive! It was the day before my birthday when I finally asked her to ship it over night! She did but it arrived 2 days later. The item is fine. But the seller did not send the authentication cards! I am disappointed. This site has limited communications and low transparency. I had no idea from where this item is going to be shipped.
Hi There,
We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.
We know USPS has been experiencing some delays due to limited staff because of COVID, so on behalf of the United States Postal Service, and Tradesy, I am so sorry that the shipping experience was not as efficient this time around. That being said, we have switched our main courier from USPS over to Fed-Ex. Please give us a call at (844) 988-7233, our phone lines are open Mon-Fri between 7 AM PST and 3 PM PST, we would be happy to inquire with your seller to see if they have the authentication cards as we would love to help get those over to you.
We are also available by email 7 days a week, for any further assistance you can also always email us at Team@tradesy.com and one of our Member Care representatives would be more than happy to assist you. We pride ourselves on open lines of communication and clear company policies when it comes to the buying and selling process on our peer-to-peer marketplace platform, I am so incredibly sorry if you feel as though this has not been accurately represented.
Should you ever have any doubts we welcome a phone call or email to further discuss.
We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!
Overview
Tradesy has a rating of 4.2 stars from 9,863 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tradesy most frequently mention great experience, perfect condition and fast delivery. Tradesy ranks 1st among Used Clothing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jan,
I really hope you're staying healthy and well. I just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.
We're sorry to hear about the trouble with your delayed order! We do give our sellers a maximum period of 10 days to ship, including providing the buyer with an active tracking that shows activity.
We are always happy to provide a prepaid shipping label to the seller via email at any time if there is a delay in their shipping kit.
Where we have seen tracking delays become more common due to the pandemic, it is still not the experience we want our buyers and sellers to have. We sincerely apologize for the inconvenience this has caused you.
Again I am so sorry you had this experience, but the feedback you provided will certainly help us in every way. If there's anything else we can do please let us know by reaching out to us at Team@Tradesy.com. We want to do anything we can to make each experience worthy of your best possible rating!