They are running the biggest scam around and people are so blind to see it! Don't fall for this! I won't waste my time telling you all the stories and how they portray being a customer buying your bag and then suddenly send it back for whatever reason and you are out your $$$, but they are not out the $$ as company - they have YOUR money! It's so hilarious and a joke! Really, someone needs to look into this and shut them down.