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TopResume

Overview

TopResume has a rating of 4.5 stars from 5,650 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

This company responds to reviews on average within 1 day
How would you rate TopResume?
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Florida
1 review
0 helpful votes
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Worth it like solid gold
April 8, 2021

After having my resume reviewed gratis, I realized I was underselling myself by reading more like a doer than an achiever, I decided to go with TopResume's executive package. My writer, Mark, was deeply insightful and helped me "alchemize" my resume and LinkedIn. I also love my cover and thank you letters. This process have given me newfound confidence and I cannot wait to see what doors open for me! I also have a mock interview set up to make sure I present myself as polished as possible. Thank you, TopResume, for all of your expert help.

Date of experience: April 8, 2021
Pakistan
1 review
0 helpful votes
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My Experience
February 28, 2023

TopResume is a professional resume-writing service that offers customized resumes, cover letters, and LinkedIn profile optimization. The service has received mixed reviews from customers, with some praising the quality of the resumes and others expressing dissatisfaction with the level of service and value for money.

Date of experience: February 28, 2023
New Jersey
2 reviews
0 helpful votes
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I am okay with the overall look & feel of the new resume but not completely satisfied. In creative marketing, I wanted a clean look. However, the content of my resume is definitely more professional when it is rewritten.
It is too soon for me to evaluate if the new resume (& the cover letter) grabs the attention of recruiters as I just got it done over the holidays. I hope so.
I have recommended the service to a couple of friends already who have hired the service!

Date of experience: January 5, 2017
1 review
0 helpful votes
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I hired them not only rewrite my resume, but also to send me a good Linked In page. They got in touch with me a few days later, and the writer assigned to me listened to my concerns and wrote a very professional resume. I was very happy with the Linked In page that came along a few days later, too.

Date of experience: March 18, 2019
Nevada
1 review
0 helpful votes
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Satisfied
January 14, 2017

The resume writers did a good job. They did make a couple of mistakes and I did have an issue which caused a switch to a second writer. The first writer asked me three times what time zone I was in. She appeared to not be paying attention to my answer. She knew where I lived, and that I was not traveling, yet she kept asking me what time zone I was in. It was frustrating, and when I expressed this frustration, she was upset and requested to be taken off the assignment, so I was given another writer. The second writer was very nice and I had no issues with her. The first writer also ignored a key line in my cover letter that I wanted her to use. The second writer used this line without reservation. If I had been assigned the second writer from the beginning, I'd give a 5 star rating.

Date of experience: January 12, 2017
Pennsylvania
1 review
0 helpful votes
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Wonderful Service
February 14, 2017

I used this service to write my resume for immigration to Canada purposes. It looks great and I can't wait to use the resume in my job search. They tailor your resume to your unique skills, and it's an open dialog of your work history.

Date of experience: February 12, 2017
Kansas
2 reviews
12 helpful votes
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I submitted my resume for their free critique. Their suggestions seemed appropriate. I paid for their premium service. I didn't get the two-day turn-around I was promised; I got excuses. The first draft was horrible. In fact, the first draft didn't reflect any of the suggestions from their own critique! The writer promised an immediate response which didn't happen. I had to prod to get a response. Their results seemed rushed and never seemed to incorporate any of the suggestions in their initial critique. Again, more excuses. The Linkedin profile they wrote seemed to be generated by software and, was extremely elementary. I provided them with very detailed feedback, was once again promised "better results" and waited, once again. After two weeks, without a response, and well beyond the writer's commitment date, I requested a full and immediate refund. To their credit, my money was refunded. I would not recommend this service to anyone. I would pay more for a much better result.

Date of experience: September 29, 2015
Georgia
1 review
0 helpful votes
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This service was great to update my old out of date resume and making it stand out to potential employers. The writer assigned to my job was very friendly, knowledgeable, and punctual! I would highly recommend this company to update and/or create your next resume!

Date of experience: March 8, 2017
Virginia
2 reviews
0 helpful votes
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Excellent resume and cover letter
January 26, 2021

Mrs. Mary was awesome and quick. The only thing that we didn't get to discuss, only because she had not sent it prior to the completion date was the linked in information. But everything else was great and she was quick with all my responses.

Date of experience: January 26, 2021
Arizona
2 reviews
0 helpful votes
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Fast and Complete Service
January 16, 2024

My current resume is complicated because I'm 63 years old and into my 3rd career. I received a quick response with the first draft that simplified my resume. I asked questions about the logic of what was presented and the answers were logical and sensible. It was great for me to get the insight of someone with current knowledge and great writing skills.

Date of experience: January 16, 2024
Chris W. TopResume Rep
over a year old

Hi Don,

Thank you so much for your wonderful review! We're absolutely delighted to hear about your positive experience. Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future. If you ever need further assistance, please feel free to reach out.

Your support is incredibly important to us!

North Carolina
2 reviews
9 helpful votes
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Just received my first draft from their "professional resume writer". What a disappointment! I am not sure if they are having high school kids or someone just out of college try to write these but this was the worst resume and worst cover letter that I have ever seen. They have no clue what is important and the extremely brief questionnaire fails to capture relevant information. I ask for a refund but they apparently don't give refunds. Now I know why! They are handing me off to another writer so we'll see what happens. I really don't know how they think they can write a resume for someone without speaking to them and understanding what their needs are. I feel like I have been scammed and completely wasted my money. I will update this after I see what the 2nd writer does with my resume.

Date of experience: December 7, 2018
Chris W. TopResume Rep
over a year old

Hi Mona,

We are sorry for the experience you have had. We offer multiple revisions for all orders to ensure that the client is satisfied with their end product. If you have any additional questions, please email support@topresume.com with reference to this email so that we can properly assist you. We look forward to hearing from you.

Utah
1 review
0 helpful votes
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I am very impressed with the magic that was performed on my resume by TopResume! I was struggling to keep my resume in an easy-to-read format and how to highlight key qualitifications but TopResume turned my convoluted resume into pure resume gold. The process only took about two and a half days. My rep was very friendly and very easy to work with. She was very responsive to my messages and incorporated all the features and edits that I requested. I would highly recommend TopResume!

Date of experience: December 28, 2016
Washington
1 review
0 helpful votes
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I selected the package that included resume, cover letter, and linked in profile. My resume was in need of a long overdue refresh. I was very impressed with the prompt service, responsiveness and organization. I would highly recommend this service and package to any busy professional needing the push to overhaul their resume and profile.

Date of experience: October 18, 2016
Australia
1 review
16 helpful votes
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This is sham! They take your money and while commissioning them they don't monition the timeline - 10 damn days to get the most basic and mediocre level of work you would not even think of getting from someone who claims to be professional. After amendments the so called professional writer does not even reply, then after repeated follow ups gave a deadline - after his promised deadline - I get an email that the writer is not clear on my deadlines.
DON'T waste your money and time like I did...

Date of experience: July 30, 2019
Chris W. TopResume Rep
over a year old

Hi Henry,

We apologize for the delays you experienced with your order. Please reach out to support@topresume.com so we can assist you further.

Texas
1 review
0 helpful votes
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I initially wasn't sure if I wanted to pay over $100 to have my resume done but I'm glad I did. Ashley was very quick in responding and did a great job on my resume. Thanks TopResume! Money well spent!

Date of experience: May 3, 2017
Connecticut
1 review
3 helpful votes
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My "writer" actually bad-mouthed the service, calling it "a cookie cutter operation"
There were five typos in the first round, including my name and email! I missed opportunities I wanted to apply for due to the major delay in delivery. I strongly suggest you NOT use this service. Also the resume seems oudated and goes against Indeed's guidelines. Wasted almost $200 on this terrible service!

Date of experience: March 7, 2018
Washington
1 review
9 helpful votes
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1000% Dissatisfied
March 16, 2016

TopResume is a total scam. I submitted my money an resume in good faith and received nothing in return. I have sent several email corespondent and I am still without my money or product. If you doubt me I will happily send you the email chain to provide proof.

Date of experience: March 16, 2016
Chris W. TopResume Rep
over a year old

Hi Spencer, Thank you for sharing your honest feedback. We'd like to discuss the issues you encountered more in depth. Please email us at support@topresume.com. Thank you in advance.

California
1 review
0 helpful votes
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SherryO's Resume
February 25, 2022

It was a quick and pleasant experience working with Chileshe. Very pleased with the update she made to my resume. I have not had a cover letter for a long time; really haven't needed one. Love the one she created!

Date of experience: February 25, 2022
New York
1 review
0 helpful votes
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First time user
May 27, 2016

This was the first time I used a service to write my resume, and I think it is worth it. The corporate world is more cut-throat now than ever before, and you need a resume that encompasses buzzwords, a visually appealing format, and the right verbiage. I now have all of this on my resume!

Date of experience: May 26, 2016
Texas
1 review
0 helpful votes
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Top Notch Experience
November 10, 2020

My experience was nothing short of spectacular. Since receiving my new resume and posting it online I have had (4) four callbacks. I like to thank my resume writer for opening my eyes on how to prepare a well-written document.

Date of experience: November 10, 2020