TopResume

I realize now that I should have used somebody local. I didn't feel as though I was getting a reasonable rate of phone interviews (3 for the last 19) of the resumes that I had written myself and sent. Contacted TopResume.com, paid extra for top 10% of their writers and also paid extra for a phone call. Total cost close to $500. I sent the "Writer" my current resume because she wanted to see it. I got her first draft around a week later and it was my EXACT resume, just re-formatted (different font/larger print) and that was it. Thank goodness we had a phone call so I could let her know how disappointed I was. My final revision from her did have a some changes thanks to our phone chat. Well, currently 0 for 11 on the current TopResume product. I am going back to my old resume that I had written with a few modifications from pointers gotten from a resume website. I cannot imagine a worse experience.

I can't say enough good things about TopResume! Dominique A., my resume writer was fantastic! Using the information I provided in the initial questionnaire when I signed up, plus a few followup questions via email, Dominique was able to transform my resume from a boring, long, passive-voice listing of my work experience to a much more polished, dynamic, active-voice description of my skills and how I've applied them in my previous work to get real, tangible results. I feel much more confident to be submitting this resume. I can't wait to see how it will improve my job seeking experience. I'm hoping for many more interviews than I had before, and with the help I've received from Dominique and TopResume, I think I'll get them!

I tried to re-write my resume twice but it didn't connect well what I wanted to convey to the employers and I feel it was very dated. Therefore, I decided to engage TopResume. My writer did a pretty decent work in re-formatting, re-wording and organizing salient points in my resume in such a way that it looks more professional. She was also very particular that we remain in our time frame to revise and finalize the resume. Lastly, despite the fact that I have received my final draft, she still remained open for any assistance I would need--- this is what I appreciated.

I would highly recommend their service.

Worst company I have ever done business with. Do not hire them. You will absolutely 100% regret it. I purchased their top resume review service and paid 244.00 plus a 50.00 for a phone call. Immediately after my purchase, I tried to cancel the service because of the bad reviews I read online, and they did not respond to my email. They continued to ignore my emails asking to please cancel my request. They assigned a writer to my resume a week later. I asked, again and again, to please cancel, and they continued. My worst fear came true. They delivered a resume that was much worse than the one I submitted. I tried to dispute the charge. They finally agreed in writing to give me a refund minus a 75-dollar processing fee! However, the refund never came through. I filed a complaint with my credit card company. This company is a fraud.

Regardless of experience, compensation level, or industry, the majority of job seekers experience some form of stress during the search. And that is my case. I had a resume that was OK. Just OK. But I think it did not tend to get much attention at all even though I worked hard on it. And that frustrated me. Nobody can ever underestimate how important it is to have a good resume. First impressions count, and the first impression that a potential employer will have of you, is going to depend on how you present your resume. And that is where TopResume makes a difference. They transformed my resume and also the letter of application into masterpieces. Its true. I started using them two weeks ago and I had three interviews since. The people at TopResume are hard-working, and they want you to find a job. They delivered excellent customer service. I would recommend them to anyone anytime.

The final work was very well written (resume and cover letter) but they gave me little time to review it.
The writer only sent me one draft because she got sick besides I told her that I could wait the time she needed.
Also I discovered that the cover letter draft was used on at least 3 other profiles. I commented that to the writer and she argued that she didn't know nothing about that because another person was in charge of the cover letters. She wrote another one which I think is unique for my profile.
The LinkedIn profile content is almost the same as the resume.
I suggest more communication and time with clients so we could finally get completely satisfied with the job done.

I initially had my doubts about following through with having my resume rewritten, but after I saw the review I began to realize that I was making a mistake. What most professionals don't realize is finding the fine medium between too much on your resume or too little. TopResume provided me a writer who worked with me on fine tuning my resume, and even broke down the areas that I could adapt for different positions. If you have any doubt in your resume, TopResume is a service that isn't just a redo on your resume, it's putting some extra edge on competition for your next job.

I have tried two writers for my resume and none of them were Project Manager Resume writer experts. They keep asking me the same questions and Customer Service just doesn't care at all about my complaints, they just keep offering you to change for another inexperienced writer. I paid for one of the most expensive packages and I did not get any good value from this service. I request my money back but they did just a partial refund even though I keep complaining about their bad service.

TopResume were fast and efficient, and produced a beautiful, professional-looking resume using the old one I sent them, plus my answers to a series of questions. They used that info to match me with a writer in my field, and she created a resume in Word that I can edit and adapt as I proceed with my job search. They did a good, effective job and what I paid them was well worth it.

Transparency note: TopResume offered to send me a gift card for sharing my honest review here.

Frustrated with the many rejection emails I was receiving with existing resume, I realized it was time to call in the experts! I have not been on the job hunt for over 18 years and despite being in HR myself, I felt overwhelmed by how to spruce up my very outdated resume. I took a leap of faith and decided to engage with TopResume after reading positive reviews and weighing the pro/cons against other, more expensive, services. I am so glad I did! The response time was quick and the attention I received was personalized. The person I was assigned to (Jay) was able to capture my many years of experience in a succinct manner and really made my accomplishment pop off the page. I was so pleased that I ended up upgrading to include more help! Now my resume, cover letter, LinkedIn page, and thank you letter are professional materials I feel proud of!

I decided to revamp my resume and search for a new job, and wanted every advantage i could get at this point so I decided to give top resume a shot. The resume review made some very valid points regarding my own efforts and the results were amazing. Betsy created a wonderful one page snapshot of my qualifications and accomplishments as well as a professional and well worded cover letter all fully editable for me to adjust to my needs further down the road. Great job Betsy and Top Resume!