TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service. TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
TopResume has a rating of 4.5 stars from 5,650 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
It was great working with my resume builder. Helped improve my resume in a timely manner thank you!
My documents were completed on time and in a highly professional manner. Excellent communication from my writer throughout the process.
I have tried to get through to Topresume for two weeks. I paid $220 for their service which guarantees an increase in interviews. After 2 months if you have not had more interviews they will edit your resume again.
The editing process was terrible and painful. They give you 2 weeks to work with a writer. The writer makes one word changes, sends it to you and then takes 24 hours to respond.
They drag out the process to eat up your time with a writer. I felt like an afterthought. Nothing was improved on my resume. She didn't even reference my original resume and took out things like my college education. She must have been looking at scripted resume edits written by a child or someone else's resume while editing mine. No, actually, I think the writer was asleep when editing my resume. This service was an absolute waste of time and money. I ended up having to fix the edits they made because they were so incorrect and she didn't take the time to work with me. It was a discouraging and frustrating experience. I would have been better off using AI to write and edit it. The ratings on their website have to be fabricated.
I sent the following email to customer service and never heard back. It's a scam.
Hello,
I purchased the Career Evolution package over 2 months ago. With the edited resume I have applied to 100+ jobs online. I have not seen an increase in interviews. I have only had 3 interviews in 10 weeks. I sent an email to support a week ago and have not heard back.
As for my feedback I would select "Not likely at all" in recommending your services.
I submitted the resume you edited to Zipjob (resume editing) and they identified a whole slew of issues with it that requires editing and improvements.
I have been very disappointed with your services.
In the time between receiving your edited Resume and now I could've made $10,000 if I had had a job. It's very discouraging.
Will someone please get back to me?
Thank you, Katie
The process was easy, the results were quick, the resume looks sharp, reads well and has a strong condensed version of my experiences and skills with room to disclose more during an interview.
I recommend having your resume reviewed and drafted by a Top Resume writer.
I am extremely happy with the finished product. It was an easy process and Harvey D. Was wonderful to work with.
This has obviously been transferred offshore to non English speakers (as first language). It was full of buzz words - I felt like I was reading a script for an old 70's Batman tv series. Any substance and real examples were removed from the original I sent them. They misinterpreted simple things that I wrote that are very important in my industry, rather than asking for clarification or leaving something as is that they didn't understand. I believe the writer was just trying to pump me up - but basically including a straight out lie.
Other than taking some inspiration from the layout (a slight improvement, but no major changes) I am unlikely to use anything from the resume they sent me. Biggest waste of money ever.
I have already had multiple requests for interviews based on my new resume. Thank you!
I went into this hesitantly because there are A LOT of negative reviews out there. I am happy with the results. I went back and forth quite a bit with my writer, and she was very timely in responses and edits. I have a document now that sells me much better than before. My only comment is I think an interview with the writer should be included, so they can get more details on who you are as a person.
Top resume was painless, which is great for someone with almost no free time. I loved all the drafts that were sent to me, and only needed minimal edits. Final package was completed in less than a week.
My writer was very professional and did a great job!
It was a week turn around (including the weekend!) and it came out so well, it makes me feel very confident. I feel that it sums up my career accurately and strongly. My resume definitely needed to be updated with new language and formatting, it looks fantastic.
Also had Jodi do my LinkedIn, and there were elements I was missing and it definitely benefited from a polish.
I feel better with the guarantee, too. I absolutely believe that if my new resume doesn't get my foot in the door, Jodi will rework it.
I feel like I have been sprayed by some act right and livin my best life
I like the new formatting and the person who really helped make my resume beautiful and more informative.
Excellent rewrite and polish of my resume.
Overall great experience!
Great Job!Loved it! Quick and Easy!Great Job!Loved it! Quick and Easy!
I had a great easy experience with my writer, Ian. He made the whole process very quick and answered all my questions. The cover letter was also amazing!
Zeke was responsive and professional! His attention to detail was spot on.
In 8 months of job searching and multiple revisions of my resume with coaches and advisors, I received only two interview requests from potential employers. Now, after less than a week of using this new resume, I've already received more than five interview requests, one after another! My experience is the same but the way it's phrased, highlighted, and laid out makes such a difference. Thank you!
The experience was terrific and very simple. Even changes to the first draft were easy to resubmit and work on with the resume specialist. They were friendly and very knowledgeable. It was also fast! I received my resume sooner than expected which helped me land my new job!
Format and wording look professional. You rearrange and scope my experience, which made my resume is easier to understand.
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!