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TopResume

Overview

TopResume has a rating of 4.5 stars from 5,650 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

This company responds to reviews on average within 1 day
How would you rate TopResume?
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Italy
1 review
3 helpful votes
Follow Maura S.
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I am regretting I didn't read these reviews before... It happened to me as well... Such a joke they are! I sent my resume and after nearly one week I didn't hear from them. So I wrote again to complain. I get an answer from someone replying me that my resume was waiting to be approved... The day after I had an email from Joe, another "writer", telling me my previous writer was not available anymore and that he was taking care of me. After a few days I had, a resume which is roughly the same as mine... They just played with a few words and sentences, cut the most important tasks for my job. In other words, a lower professional profile... And they have replied below in the same way they do for resumes, past and copy! Why should I use Facebook? So UNPROFESSIONAL! Please, don't use their services and check all the complains below! Don't trust the good ones!

Date of experience: April 13, 2016
Chris W. TopResume Rep
over a year old

Hi Maura, Thank you for reaching out and making us aware of the situation. I am truly sorry to hear of the issues you've encountered and we would like to make it right. If you could please send us a direct message on Facebook with your full name, email address, and order number, I'll get you connected to a customer support rep and we'll get everything sorted out. Thank you in advance.

Oregon
1 review
15 helpful votes
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Writing for the masses
December 8, 2020

Overall I had two writers and both were the same. I even paid more for the top writers and they were not good. They just list a bunch of words in the resume for a computer to find but don't put any thought into the words. The look up what industry you are in and just throw the words on a page. I would not recommend them but instead an individual that will listen to what you are saying and how you want your resume to look. I had spelling and punctuation errors on mine even on the third draft. The LinkedIn profile was pretty good which is why I have two stars instead of one.

Date of experience: November 8, 2020
Nebraska
1 review
0 helpful votes
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TopResume Review
March 16, 2022

The experience was incredibly seamless. However, for the price tag, I would have expected a little bit more guidance on where this would place me in my job application process (i. E. should I include past work experience, etc.). My writer was amazing and incredibly quick, but so far I haven't received any offers for an interview. I was also really confused as to why he listed my Masters's program as work experience, so I'm hoping this doesn't hinder my chances. I'm optimistic, but we'll see. I'm giving it 4 stars because of how well regarded their services are and how quick and friendly the process was. I think the proof is in the pudding and we'll just have to wait and see on it.

Date of experience: March 16, 2022
California
1 review
0 helpful votes
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Very professional and easy to get into contact with. When you're assigned a writer he or she go's above and beyond to make sure your resume/cover letter/LinkedIn profile and anything else you needed done is to your perfection. They're awesome.

Date of experience: May 16, 2017
Kentucky
1 review
0 helpful votes
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Amazing!
January 1, 2017

I literally thought I had my whole career accounted for in my 3 page resume. Little did I know that I had no idea how to illustrate and acknowledge all of my accomplishments the way employers are searching for them.

TopResume was the best money I ever spent and I found my dream job and didn't lose a penny versus what I used to make. I am amazed at what Matthew at TopResume did to give me a championship look and an amazing cover letter.

Highly recommended.

Date of experience: December 30, 2016
Vanuatu
1 review
0 helpful votes
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I was a little sceptical at first to say the least, but then I was pleasantly surprised at how close they work with you to get all the information they need to create the new you. It has been an excellent experience and the results are exactly what I paid for! I recommend TopResume to anyone serious about improving this area of their representation.
Thank you again!

Date of experience: July 6, 2016
Georgia
1 review
1 helpful vote
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This company did work with me via e-mail to re-write the resume that I felt was already pretty good. However, they showed me that it could be written in a better format that better described my career history instead of my repeating line items. They also did a rewrite of my Linked In profile to allow me to be "found" under more searches. After just 2 weeks I have seen an increase in my resume reviews and have started getting interview calls.

Date of experience: January 2, 2017
Michigan
1 review
0 helpful votes
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I used TopResume to update my long outdated resume. They were quick, easy and relatively inexpensive. In fact, it was well worth the money I spent. I've already shared the new resume with several hiring managers that I trust and they said it was much improved. Just be aware that you have to be ready and willing to assist your assigned writer. They can't read your mind and they don't know what you've accomplished so you must help them to help you.

Date of experience: November 1, 2016
Connecticut
1 review
0 helpful votes
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Excellent Service
January 13, 2016

I freely admit that my resume did not have any type of WOW factor. I took the opportunity to have Danielle rewrite my resume based on my past work history and achievements. Danielle provided a quick turnaround and was very professional. After receiving my new resume, I immediately posted it to various company and employment websites. I had my first interview on Friday 1/8/16. I want to thank Danielle and TopResume for all they have done for me. I would highly recommend this service.

Date of experience: January 13, 2016
Florida
2 reviews
0 helpful votes
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TopResume Review
September 5, 2017

TopResume streamlined my resume highlighting my experience and skills in a simpler format. The writer was focusing on the details and word choices were excellent. I highly recommend using this service.

Date of experience: September 5, 2017
Pennsylvania
1 review
0 helpful votes
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Provided me with a quality resume that helped me get a great job in my field. I had sent out over 100 resumes with no results. After I received my resume from TopResume, I was hired within 3 days at a great company with excellent pay and benefits. Most of the people I graduated college with are still looking or working at Wal-mart. Need I say more.

Date of experience: October 10, 2016
California
1 review
0 helpful votes
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IT Director
November 24, 2016

The process worked very well however not happy with the end result. Have not gotten any hits since leveraging the newly designed resume. Found lots of misspelled words during the process. Also don't feel that all my ideas were captured.

Date of experience: November 21, 2016
Australia
1 review
3 helpful votes
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The company is a fraud. They charged more than they showed. As soon as I realized, within the first order ( in 40 min), I sent an email to cancel. It took them 24 hours to reply and they replied back with an irrelevant response saying nothing. Now its the second day and I am still waiting for a response, I literally wrote every contact email I could, they are now telling me my order is on its way. I cant reach anyone, and basically the whole customer service is dead and they act like the company does not even exist. I wrote very clear emails to cancel my service before they attach anything, they just ignore and proceed. I have never experienced something that bad. The whole reason I trusted them is because glassdoor referenced them on their website. I wrote to glassdoor to find a contact to be visible, still no answer... They just take your money and go. I cant find anyone to respond me.!

Date of experience: January 25, 2018
Georgia
1 review
0 helpful votes
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Exceptional Service
September 12, 2017

I am very impressed with the process that began with an objective and honest critique of my resume. The feedback enabled me to take an objective view of something I created and of which had a personal investment.

TopResume selected a writer whose expertise was in my field. This gave me increased confidence that the writer could accurately reflect my knowledge, skills, and ability. While the writer and I did not have voice to voice communication, he was effective in communicating timely and demonstrated a sincere concern for my concerns. The final products (resume, cover letter, and LinkedIn profile) were MS Word format, allowing me to easily tailor to the job being sought.

I'd highly recommend TopResume to the serious job seeker.

Date of experience: September 12, 2017
Egypt
1 review
0 helpful votes
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Fantastic Decision
March 23, 2017

I was very hesitant at first to pay this much money for something I believed I should just be able to do myself. Who better knows me than myself. Working with Cindy, I got moved into the 21st century job market with a fully updated CV and cover letter. She opened my eyes to things I was not aware of and how to better present myself and my achievements.

Date of experience: March 21, 2017
Puerto Rico
1 review
0 helpful votes
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The challenge was not just to decide which person or company could help me to polish my resume. It was also to restructure and reorganize what I already had. Then, I found TopResume via the internet... Good choice! The assigned writer was very professional and always communicative. I am completely satisfied with the final product. I would positively recommend TopResume if you need to improve your resume or CV.

Date of experience: September 14, 2016
Florida
1 review
0 helpful votes
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Executive Resume
June 29, 2023

I was recently part of a large IT layoff and had been with the company for over ten years so my resume was not up to date. The TopResume process was easy. They were able to take my current resume format and with a few questions about my experiences during my time at my last company assign me a writer who was knowledgeable about my specific experience.
Response time was quick and after only 2 drafts I had a resume that was updated and ready to market my skills.

Date of experience: June 29, 2023
Thailand
1 review
0 helpful votes
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Top Resume improves your resume when you need it. I definitely needed it in spite of quite an experience writing mine. The service was clear and the deliverable on time. The first draft was a radical change and improvement. The writer also asked for some specifics to further strengthen. Then we went thru an iteration to refine it. The writer was responsive and soon the final version was on hand. The cover letter was generic and provided the basis for customization according to the particular job ad one answers. The LinkedIn review was simple and basically amounted to an explanation if the different fields. A rating of 5 would have been gained of Top Resume was doing more pointed recommendations for me to improve it. Overall great service and I would recommend it.

Date of experience: February 19, 2017
New Jersey
1 review
4 helpful votes
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New TV production resume
September 10, 2015

Just had my resume revamped by TopResume and am excited to see what the response from recruiters will be. My particular writer was easy to work with and knowledgeable about my field.

A couple of months later, the resume did not help me at all and a few recruiters actually criticized the creative format. $100 seemingly down the drain...

Date of experience: September 8, 2015
California
1 review
2 helpful votes
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Useless Service
August 14, 2017

The writer did not care anything about my experience. Very poorly written resume. She changed the format and put some silly catch phrases without any concrete experience.

I still use my own format and it works like a charm.

I asked her the reasons behind the resume format and items they chose to highlight. No response. Wasted around $200

Date of experience: August 14, 2017
Chris W. TopResume Rep
over a year old

Hi Vissu, We're sorry to hear that you didn't have the experienced you had hoped for. If you could please send us a direct message with your full name and email address here or on our Facebook page, a rep will be in touch right away.