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TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
TopResume has a rating of 4.5 stars from 5,665 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 5th among Resume sites.
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TopResume definitely helped me to get my resume to the next level. On the whole, the service was completely worth the investment but I did have a few minor issues with the service. First, there were small grammatical errors in the first draft. My writer also made a mistake transferring my address from one version to the next so I'm glad I reviewed all the areas that were not meant be modified. Finally, my writer backed out and a new writer was assigned on the due date. That said, my resume was received only one day late, so it wasn't a huge problem.
Contacted topresume for a resume write up. Alena helped me and she was amazing. She did a wonderful job. I love my new resume. It's very professional.
Received everything as promised, but they did not provide a timeline from day 1 - I had to ask their support help for this after a few days (3-5).
The team at Top Resume is top notch. They were very professional and easy to work with. They were also very timely in their responses back to me. I am very satisfied woth the end product and would recommend them to candidates at any level; entry level to director level and beyond.
I couldn't be happier with my experience with TopResume. They are very detailed and it feels like you are working with a personal service. The writer I worked with emailed me back and forth and went through a very detailed list of information I sent him. He didn't skip a beat. The pricing was also the best I could find online for the type of services. I also really appreciate that they guarantee a rewrite if you don't get an interview in 60 days.
The company delivered on their promise of response time. My writer contacted me quickly and had a finished product to me within a few hours.
Fast, effective, and professional service with good communication, the service and writers were prompt in their work, and were able to take a very technical and task focused resume and synthesize down to and effective/objective and result oriented resume. It was a pleasure working TopResume and I would recommend them to anyone looking to give their resume a clean professional look.
Top Resume was speedy with my resume and cover letter. They highlighted my talents and work experience perfectly.
The process was relatively straight-forward and simple, and the rewrite looks good. I will see soon how the results work in the market. There was not much interaction, but didn't seem to be much interaction needed through this process. I provided numerous previous versions that they integrated into the rewrite, and that likely reduced how much question/answer and rewrite effort was needed. Good work!
TopResume.com Helped me with my old resume they streamed lined it to look very professional. Very happy with the writer.
I use Top resume services to redo my entire resume. The turn around time was fantastic. There draft was sent to me the next day from the time I signed up for there services. I reviewed the resume and sent it back for finalization. Once, I received the final resume, I submitted for two positions. A week in a hlaf later I was called by two financial institution requesting interviews with me. I highly recommend Top Resume services to anyone.
Submitted my current resume for revision and the writer that was assigned to me took a good while before reaching out to me to tell me that a delay was expected due to the volume of orders. A few days later I was notified that my resume was assigned to another writer. No questions were asked from the writer before I received my first draft. Manager was misspelled... When I contacted the company for help with my issues, I was offered to have my resume written by another writer, which would take more time, and nothing else.
The writer listened to me and what I wanted to achieve. After I received my first draft I forwarded to a friend/headhunter friend and she really appreciated the more concise version of my resume.
I was able to provide a less than stellar CVV to this company and they were able to word all of my past and current accomplishments in a way that is to the point and geared to making one seem as professional as possible. -Andrew H
Let me give this to you in points
First writer assigned did not know to even change the job designation properly, she argued it was the right one as copied from email even after telling twice. It shows that your writers dont read the resume word by word
Second when I called in your customer support guy "will" talks to me as if he owns the company by saying the words "ok ok you listen to me?" Like ten times cutting me in the middle, interrupting me many times. Is this customer service?
I tried to take it to his manager and it went to some manager and when I told him im in a meeting please call back, he goes we are email only company, we work by emails and he wasnt even ready to listen as well. What a bunch of non customer centric company this is? When the manager cannot set an example what is the use of even paying 250$ + amounts. This is exactly what I didnt expect.
The second writer assigned doesnt respond for two days in between and I had to reach out to customer care to get her to respond.
She mentions that she had to do guesswork, but there is no guesswork here? I have mentioned every point on what the corrections are in the email.
She mentions as a standard practice she wanted it in the document, she could have mentioned it when I sent the first or second revisions in email?
There is absolutely no guesswork, There is when I dont provide anything and you have to do it all by yourself.
If I hadnt provided all the info needed to be changed, they can check the communication between me and the writers
When the customer service is not good any work good or bad Is not highlighted at all and here
Update -- They have emailed me on sunday saying that they dont have staff to deal with my issue and I would have to reach out on monday, but apart from that no one has been working with me. If you really take customer service seriously, I think someone from higher up the ranks should give a call to me and know about the issue. Not the other way round.
I had a very good experience. The person assigned to me was very professional, they asked for my input and what type of resume I wanted. The finished product was great!
Worked with Laura at TopResume and the resume I recieved exceeded my expectations. I would recommend TopResume to anyone who is looking for assistance finding a job with a great looking and accurate resume.
Provided me with a quality resume that helped me get a great job in my field. I had sent out over 100 resumes with no results. After I received my resume from TopResume, I was hired within 3 days at a great company with excellent pay and benefits. Most of the people I graduated college with are still looking or working at Wal-mart. Need I say more.
This was the first time I have ever had my resume professionally written and I was not sure what to expect. My writer Tony took the time to read my lengthy questions/concerns via email and was able to capture my experience in a way that I had never been able to before. He also took the time to read my comments on the first draft and made the requested revision quickly. I love the final product and am confident that it will catch the eyes of potential employers.
Had an outdated resume, and used TopResume to evaluate my resume, and I agreed with their assessment and was hoping they could help. I talked to a friend that was in the HR field, and he said not only did he recommend them, but he had used them for his resume. The writer I worked with was very good, I had a lot of questions and some minor revisions, he worked with me to clearly answer those questions and worked with me on the revision. I bought the service that was a resume, cover letter, and Linkedin profile with 2-day turn-around for the first draft of the resume.
If I have anything negative to say, I wish the LinkedIn profile rewrite was a little more unique. It felt mostly like a set of directions on how to copy and paste your resume into LinkedIn.
I would definitely recommend TopResume to update your resume.
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!