TopResumeReviews 5,658

Highway robbery of people in a desperate situation. I provided a very full resume that I wanted to get reworked by "professionals". My first draft (you only get 3 chances for them to get it right) was filled with inaccuracies and false information. All of my actual job information was inaccurate. There was also extensive work and education history that was never provided and outright false included. Upon bringing this to their attention I was asked what I thought needed to be done to it. Excuse me, you're the "professionals". I'm the one asking for help. Why in the world would you ask me? After some online research I made a simpler resume on my own and my job search has gone better. TopResume is a scam. Professional criminals maybe, but certainly not resume writers. A request for a refund was quickly denied. Stay away.

I purchased a professional rewriting package for $349; I was told that I would get the first draft within 7-9 business days. BUT I wanted to get my first draft within 24 hours after providing them my information (old resume and the type of jobs that I was looking for). The lady who works as a representative for TopResume wrote me an email and reassured that the service would be delivered within 24 hours if I agree to pay an extra $100. I did pay for it BUT I did not receive the first draft until some 60 Hours or two days later.
So I asked for a refund, but I was told (by the same lady who had previously reassured and promised that the 1st draft would be delivered within the 24 Hours) only a $50 amount would be refunded back, because they sent me the first draft ALTHOUGH it was some 60 Hours later after the deadline.
It was very unprofessional the way they handling the business. In my opinion, if they are selling X and charging me for an X price and that I agreed to pay the X price for getting the X product, then they should never just give me anything else and charging me for whatever price. I felt totally ripped off by this place and would never recommending it to anyone.
By the way, the result of the Resume rewriting was not worth the price ($349).