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TopResume

Overview

TopResume has a rating of 4.5 stars from 5,650 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

This company responds to reviews on average within 1 day
How would you rate TopResume?
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Colorado
1 review
0 helpful votes
Follow Paola C.
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Very professional!
October 29, 2018

Right on! Very Professional and accurate. Highly recommend. My husband got several calls right after we posted the new resume instead of the old one which had just too much information

Date of experience: October 28, 2018
Alabama
1 review
0 helpful votes
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Great Service!
February 3, 2022

TopResume really made my resume look much better, more concise, polished and skills effective. Very Pleased with the outcome, and I would definitely recommend or use again. Very fair price too.

Date of experience: February 3, 2022
New York
1 review
0 helpful votes
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Very detailed analysis
December 2, 2019

Useful. It will guide me to improve my CV.
Many thanks for you. Your efforts are appreciated. I hope this will help in getting the next step in a job journey.

Date of experience: November 29, 2019
Colorado
1 review
0 helpful votes
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Topresume review
January 28, 2021

I thought my resume was pretty good and have been told that by some potential employers however, Topresume gave me their evaluation the tips they gave, I can see there point!

Date of experience: January 28, 2021
Canada
1 review
0 helpful votes
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Used TopResume in June of 2016 to update my resume. It took a few days for them to get back to me but the results were much better than what I was sending to prospective employers previously.

Date of experience: July 12, 2016
Tennessee
1 review
0 helpful votes
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Thank you Doug a TopResume professional on my resume project! I've received complements on it all the time! I appreciate it and glad Katie a TopResume professional convinced me to work with TopResume, plus I've let my colleagues including friends know about TopResume!

Date of experience: February 17, 2017
Virginia
1 review
0 helpful votes
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Amazing!
December 12, 2020

I had not realized how outdated my resume was until Robin worked it over. The difference was so striking! I feel much more confident applying to positions now. Thank you.

Date of experience: December 12, 2020
Canada
1 review
0 helpful votes
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Wonderful
August 8, 2017

I have had a wonderful experience with Top Resume. Alvin has been incredibly helpful in his service and has done an impeccable job. I hope to see the results soon.

Date of experience: August 8, 2017
Brazil
1 review
0 helpful votes
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I think my resume had a major upgrade after being rewritten by TopResume. Besides adding important keywords that I haven't thought of, they changed wording to a more sophisticated vocabulary.

Date of experience: May 6, 2017
Massachusetts
1 review
2 helpful votes
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Scammers
September 29, 2017

Got my resume written by so called professional resume writers when there are simple grammatical mistakes in every other line. Asked for revisions and my writer began to ignore me.

Date of experience: September 29, 2017
Chris W. TopResume Rep
over a year old

Hi Jackie,

It definitely doesn't meet our service standards if the writer ignored you. Please reach out to ops@topresume.com so we can investigate this matter.

California
1 review
1 helpful vote
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Paid for my resume over 2 weeks ago, and still havent gotten a draft email or anything. Emailed customer service and no response. Save your money and look somewhere else.

Date of experience: February 2, 2022
Georgia
1 review
0 helpful votes
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Thank you Savannah
June 27, 2017

Savannah did an excellent job re-writing my resume. I am very happy and this is money well spent. Can't wait to see how it's received in my upcoming job hunt

Date of experience: June 27, 2017
New Mexico
1 review
0 helpful votes
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Updated Resume
January 26, 2021

The resume was updated and now it is ready to be sent out to employers. Great Job emphasizing my experiences and aptitude as a master level social worker. Thank you.

Date of experience: January 26, 2021
Texas
1 review
0 helpful votes
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Great customer service and extremely responsive! I am very happy with the outcome and would recommend utilizing Top Resume to anyone who is on the hunt for a new career!

Date of experience: September 9, 2020
South Carolina
1 review
3 helpful votes
Follow A Z.
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They will copy and paste your resume in to a template without adding much. My "writer" was not familiar with my industry despite the website advertising that they were, so she made up key words and experience I don't have, left incomplete sentences and inconsistent formatting in the final products, copied dates wrong, and ignored the majority of my re-write requests. Some of the cuts from my original document were helpful but a few prestigious and important items were also cut out of their draft.

Customer service's response to this complaint was that I was"welcome to let your writer know at the time", which is about a one week window during which response time varies. Since you pay upfront, they can essentially do as they please and time you out on feedback and rewrites.

Topresume did provide me with a kick in the butt to improve my resume by editing the document they provided, but the cover letter is useless gibberish and I have no faith in the "60-day interview guarantee".

If you are a capable writer and can maintain verb tense consistency on your own, I recommend you save your money and just google up a resume template you like. If needed have a friend help you edit down your experience down to a few bullets for each job, then go out to dinner a few times on the savings!

Date of experience: December 28, 2015
Chris W. TopResume Rep
over a year old

Hi AZ, Thank you for the feedback. To discuss further please email us at support@topresume.com. Thanks.

North Carolina
1 review
2 helpful votes
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Absolute Garbage
June 24, 2019

Terrible attitude from my writer on our first interaction. What I got back was worse than any rewrite I could have done myself. I felt totally ripped off. Have asked for and been promised a refund.

Date of experience: June 24, 2019
California
2 reviews
2 helpful votes
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After the very good feedback from the free review I decided to purchase so that a pro can help me fix it. They assigned Molly. She send me the first draft and it's nothing what the initial feedback advised. So I sent her a copy of it so she can make adjustment. She insists it's very professional but if I wanted something changed I should say. I did: EVERYTHING! I ran her copy thru another free website and it scored 46 out of 100. I'm telling you it was bad. Called customer service and find out these guys are based in India. Which is nothing wrong until you try to explain to support. They saying Laura who initially did the free review is different department and the writers are different department! I want Laura's department. That's why I purchased the package. Either assign someone that can do it properly or cancel. After multiple attempts via email and calls no resolution yet. So now I have to despite it with credit card.

Just know you getting a pro until you pay. Then an 8th grader to do the job

TopResume attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 4, 2023
Illinois
1 review
0 helpful votes
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Surprisingly Helpful
October 18, 2021

I didn't expect a free review of my resume to be so thorough and focused. It was hugely helpful, and when I truly dive back into the market I will probably even pay for writing services.

Date of experience: October 18, 2021
New York
1 review
0 helpful votes
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Superb Professionalism
March 20, 2023

Working with John U. Was a flawless experience! He provided me with top notch information regarding I needed to make my resume stand out to recruiters and hiring managers.

Date of experience: March 20, 2023
South Carolina
1 review
0 helpful votes
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Do it! Do it now!
April 13, 2016

If you are having doubts, kick them out right now. Within a day or so after posting my polished resume, done by a great rep, Jen, I had 3 calls in one day from looking over my resume. Go for it!

Date of experience: April 13, 2016