TopResume has a rating of 4.5 stars from 5,650 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
Right on! Very Professional and accurate. Highly recommend. My husband got several calls right after we posted the new resume instead of the old one which had just too much information
TopResume really made my resume look much better, more concise, polished and skills effective. Very Pleased with the outcome, and I would definitely recommend or use again. Very fair price too.
Useful. It will guide me to improve my CV.
Many thanks for you. Your efforts are appreciated. I hope this will help in getting the next step in a job journey.
I thought my resume was pretty good and have been told that by some potential employers however, Topresume gave me their evaluation the tips they gave, I can see there point!
Used TopResume in June of 2016 to update my resume. It took a few days for them to get back to me but the results were much better than what I was sending to prospective employers previously.
Thank you Doug a TopResume professional on my resume project! I've received complements on it all the time! I appreciate it and glad Katie a TopResume professional convinced me to work with TopResume, plus I've let my colleagues including friends know about TopResume!
I had not realized how outdated my resume was until Robin worked it over. The difference was so striking! I feel much more confident applying to positions now. Thank you.
I have had a wonderful experience with Top Resume. Alvin has been incredibly helpful in his service and has done an impeccable job. I hope to see the results soon.
I think my resume had a major upgrade after being rewritten by TopResume. Besides adding important keywords that I haven't thought of, they changed wording to a more sophisticated vocabulary.
Got my resume written by so called professional resume writers when there are simple grammatical mistakes in every other line. Asked for revisions and my writer began to ignore me.
Paid for my resume over 2 weeks ago, and still havent gotten a draft email or anything. Emailed customer service and no response. Save your money and look somewhere else.
Savannah did an excellent job re-writing my resume. I am very happy and this is money well spent. Can't wait to see how it's received in my upcoming job hunt
The resume was updated and now it is ready to be sent out to employers. Great Job emphasizing my experiences and aptitude as a master level social worker. Thank you.
Great customer service and extremely responsive! I am very happy with the outcome and would recommend utilizing Top Resume to anyone who is on the hunt for a new career!
They will copy and paste your resume in to a template without adding much. My "writer" was not familiar with my industry despite the website advertising that they were, so she made up key words and experience I don't have, left incomplete sentences and inconsistent formatting in the final products, copied dates wrong, and ignored the majority of my re-write requests. Some of the cuts from my original document were helpful but a few prestigious and important items were also cut out of their draft.
Customer service's response to this complaint was that I was"welcome to let your writer know at the time", which is about a one week window during which response time varies. Since you pay upfront, they can essentially do as they please and time you out on feedback and rewrites.
Topresume did provide me with a kick in the butt to improve my resume by editing the document they provided, but the cover letter is useless gibberish and I have no faith in the "60-day interview guarantee".
If you are a capable writer and can maintain verb tense consistency on your own, I recommend you save your money and just google up a resume template you like. If needed have a friend help you edit down your experience down to a few bullets for each job, then go out to dinner a few times on the savings!
Hi AZ, Thank you for the feedback. To discuss further please email us at support@topresume.com. Thanks.
Terrible attitude from my writer on our first interaction. What I got back was worse than any rewrite I could have done myself. I felt totally ripped off. Have asked for and been promised a refund.
After the very good feedback from the free review I decided to purchase so that a pro can help me fix it. They assigned Molly. She send me the first draft and it's nothing what the initial feedback advised. So I sent her a copy of it so she can make adjustment. She insists it's very professional but if I wanted something changed I should say. I did: EVERYTHING! I ran her copy thru another free website and it scored 46 out of 100. I'm telling you it was bad. Called customer service and find out these guys are based in India. Which is nothing wrong until you try to explain to support. They saying Laura who initially did the free review is different department and the writers are different department! I want Laura's department. That's why I purchased the package. Either assign someone that can do it properly or cancel. After multiple attempts via email and calls no resolution yet. So now I have to despite it with credit card.
Just know you getting a pro until you pay. Then an 8th grader to do the job
I didn't expect a free review of my resume to be so thorough and focused. It was hugely helpful, and when I truly dive back into the market I will probably even pay for writing services.
Working with John U. Was a flawless experience! He provided me with top notch information regarding I needed to make my resume stand out to recruiters and hiring managers.
If you are having doubts, kick them out right now. Within a day or so after posting my polished resume, done by a great rep, Jen, I had 3 calls in one day from looking over my resume. Go for it!
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!
Hi Jackie,
It definitely doesn't meet our service standards if the writer ignored you. Please reach out to ops@topresume.com so we can investigate this matter.