TopResume

Stephanie J. Was a top professional writer. She made me sound and look great and is an expert in resume writing, LinkedIn profiles, etc. I had a wonderful experience!

My resume definitely needed an update. I worked with Aidan and he had my first draft back to me same day. It looked awesome. I can't thank him enough.

I was initially excited to work with Top Resume to revamp my current resume and LinkedIn profile - however in practice it was a thoroughly disappointing and frustrating experience. I spent an excessive amount of time correcting typos, grammar errors and weird/odd sentence structures that just didn't make sense, while trying to help their writer(s) write the documents such that they didn't sound like they were written by someone that has zero understanding of my field and areas of expertise...before Top Resume's 7 day "time limit" ran out. I would have saved a LOT of time by doing it myself because I now have a set of abysmally written documents compared to the ones I started with. I have no intention of actually using these documents as they would, in fact, be detrimental to my future job searches and career. This service is probably acceptable for an entry-level employee at the start of their career looking to fluff up their resume with a few random buzzwords so they can make it through an initial resume-screening process. Unfortunately, it is extremely poor for anyone currently in, or looking for, a seasoned executive-level leadership role. Save yourself the frustration, time and money and do it yourself, or pay more for a more professional and experienced service. Your career is much too important.

I tried to reach out to these people to ask them to write a professional resume that was up to business standards. Erica N is the most condescending person I dealt with via email because of course they don't ever answer the phones. The cute little message someone sent me on here assuring me they wanted to help never contacted me. The version I received showed version 1 because they screwed up my resume so many times, they agreed to start over and the last email I received said I had exhausted my revision allotments and they refused to continue, even with an email showing "VERSION 1". Stay far, far away and don't pay this fraudulent company any money. You will only have heartache and stress. I hired a much more professional company who created an outstanding resume, cover letter, LinkedIn profile and they send my perfected resume out to 1000's of recruiters for about $100 more for what I paid these jokers to do. Look at the reviews on sitejabber; they are all carbon copies of my experiences, I only wish I saw this site first. I can 100% say every negative thing I have read turned out to be absolutely accurate with my horrible, horrible experience.

Terrible service if you live in Europe! They offer you tons of services and after you pay for it, they inform you that practically none of them are available in Europe. I spent around US$ 700!

I had to be for more than a month discussing with customer support in order to have my money refunded and there is still a part of it missing.

The 48 hours resume response was not delivered on time, though I payed 50 dollars for this (they refunded me after lots of emails).

A total disrespect with the customer. Not to say the way some of the advisors reply, saying "its not their problem! Bla bla.

On top of all that, the quality of the final material - Resume and Cover Letter - was way beyond my expectations.

Truly disappointed. Do not offer your services out of the US anymore!

ATTENTION! They replied below saying they have specific packages for Europe, though none of these packages where ever offered to me neither at the moment of the purchase, nor in any of the dozens of emails I've been sending over a month to the Customer Support (after purchasing) informing that the services were not available to Europe.

Also, they answered very quickly to this public review... I wish they were so fast to answer to my emails about the refunding! Still waiting for an answer!

Horrible - it looked like a 5th grader put it together. What a waste of time and money. I have issued a fraud claim because Bruce their CS Bot cant get past my request for a refund. USE ANY OTHER SERVICE

This place is garbage. The resume they produced was so poorly written and formatted, I was embarrassed to see my name on something so awful. Top Resumes trash products is only outdone by their trashier customer service. GO ANYWHERE BUT HERE!

Enamoured by their campaign, I purchased the executive package with a rush order. 3 days passed and no response. After repeated phone calls, I was dismayed to find that a writer has still not been assigned. I asked for a refund and yet persisted with the order given it was a July-4 weekend. The SLA for receiving the the first draft was 7 business days and my writer asked tons of details. She promised me to give the first draft and vanished! No response!
Again after marathon follow up, somebody at customer (dis) service picks up and puts me hold to return after 5 minutes to say "Oh Sorry Sir, your writer has not been able to complete and we are finding another one". By this time 7 business days has passed.
They send an email upon my insistence confirming my refund of my entire amount with NO Sign of apology or regret. Email reads " Nice speaking to you. We will refund your amount in 10 business days"!
Unless you want to waste money, please don't invest.
I was lucky that they screwed up and got money. Some of them I know have burnt their fingers with Shoddy resumes!

I had a great easy experience with my writer, Ian. He made the whole process very quick and answered all my questions. The cover letter was also amazing!

I was concerned after I read some bad reviews but it turned out perfect for me. I'm very pleased and will highly recommend TopResume to everyone I know.

This website is a scam. I received my writing products only after not receiving them in the time promised or getting any kind of response after emailing and calling several times. After starting a dispute case with the credit card company I used to pay for the services, the products were apparently sent to me though I never received the email. I found this out through my credit card company and have yet o ever hear anything directly from TopResume other than a basic "we'll get back to you" email response. It would be one thing if the products received were good in the end, but unfortunately they sound robotic, or like they were written by a non-English speaker without any further editing. I still have one product I have not ever received, but since TopResume got their money back from the dispute case, I doubt I will ever see it. This was one of the biggest financial mistakes I have ever made. I needed help and needed it fast, but didn't read reviews first. I'm hoping this review can save someone from the stress I've gone through. Please don't use TopResume.