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TopResume

Overview

TopResume has a rating of 4.5 stars from 5,645 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

This company responds to reviews on average within 1 day
How would you rate TopResume?
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Illinois
1 review
0 helpful votes
Follow Erin M.
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Great service!
November 2, 2016

Brent at TopResume did an excellent job at re-tooling my very wordy resume and provided me with a great cover letter which I can easily tweak for various jobs and an updated LinkedIn profile. I applied to a job via LinkedIn last week and they called me 15 minutes later! Thanks Brent and TopResume!

Date of experience: October 28, 2016
Colorado
1 review
1 helpful vote
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Very Professional!
August 25, 2017

I was very pleased with the documents that Traci at TopResume did for me. She rewrote and reformatted my resume, wrote my cover letter and wrote my LinkedIn page. She worked so well with me on tweaking the documents. I had all of my final products in just over a week. I highly recommend TopResume. In addition, I thought the pricing was very reasonable.

Date of experience: August 25, 2017
Texas
1 review
0 helpful votes
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TopResume has partnered with HighEd Jobs so I thought they might have a clue of what universities are looking for in a Curriculum Vitae. It is written great for business and industry and the person I worked with was responsive to changes but I was not able to communicate my need in a way she could incorporate it.

My old CV which is a mess is getting more replies than the one I paid for! Not worth the time, money and effort if you are looking for a true higher education CV. I imagine it would be great if I were applying for business and industry jobs.

They also offer a 60-day interview guarantee... ROTFL nothing happens in 60 days with Higher Ed.

Date of experience: March 5, 2018
GB
1 review
0 helpful votes
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I constantly received the feedback that the CV I spent time updating was not in the approved 'format'. This evidently meant I couldn't receive spelling and grammar feedback.

So beware, they will update your CV to their 'approved' version but will NOT provide grammar or spelling feedback on what you write in different versions. I'm left with an updated format CV that I'm not confident sending because the content hasn't been vetted - not helpful...

Date of experience: July 9, 2021
Virginia
1 review
0 helpful votes
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As a dissatisfied customer, I feel compelled to share my recent experience with TopResume. I engaged their services with high hopes of receiving a professional resume tailored to my needs. Unfortunately, what I received was far below even the most basic standards of quality.

Despite my attempts to address the issue, including discussions about assigning a new writer and offering refunds of 15% and 50%, the problem remains unresolved. No new writer was assigned, and the prolonged delay in resolving the matter has been utterly unacceptable.

What's more, the significant gaps between correspondence only reinforced my belief that the individual handling my case failed to understand the importance and urgency of the matter.

After careful consideration, I have requested a 50% refund, as previously offered, and have decided to terminate my account with TopResume. While I appreciate their attempts to rectify the situation, the extended delay and lack of a satisfactory resolution have left me with no other choice.

Overall, my experience with TopResume has been extremely disappointing. I urge others to consider these shortcomings before engaging in their services.

Sincerely,
AJ Albuquerque

TopResume attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 29, 2024
Michigan
1 review
0 helpful votes
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Wording matters
March 20, 2019

I am an executive and had hired many professionals I know how resumes can be vary mainly among different age groups, When I asked top resume to provide an assessment I was really impressed on how simple word changes had a positive impact in my resume and helped me to deliver the right message to recruiters.

Date of experience: March 19, 2019
Virginia
4 reviews
0 helpful votes
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Truly Satisfied!
February 13, 2017

I greatly appreciate the work that TopResume expert Evette A. Did to reconstruct my resume. I needed a document that communicated my leadership skills more vividlly. It was there, but the form and content of my former resume buried it. I now have a resume that I can be proud to send to respective employers, and which represents me in the most professional and effective manner. Thank you!

Date of experience: February 11, 2017
New York
2 reviews
7 helpful votes
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There were a lot of grammatical errors and sentence structures that didn't make any sense in my first draft that I had to point out to the writer. It seemed like the writer rushed through writing it and just threw stuff together that wasn't appropriate for the sentences. There were random numbers and things I didn't do that were listed on the resume which I also had to point out. I was really disappointed since I paid for a professional service and I will have to spend a lot of time editing it. The first draft edit I had a few days to respond, but the second edit I received at the end of the day on 11/7 and only had until 11/8 to respond. I didn't really think that was fair. I honestly wouldn't use your services again and I wouldn't recommend them to anyone else.

Date of experience: November 13, 2017
Chris W. TopResume Rep
over a year old

Hi James,

Sometimes our edits and revision period goes out of sync due to unforeseen circumstances by the writer or customer. Please let our customer care team know and we'll allow extra time for revisions.

New York
1 review
0 helpful votes
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Wow
July 1, 2016

A while ago I decided to hire Topresume to rewrite my resume since my previous resume wasn't getting the results I wanted. Story short, recruiters weren't looking at my previous resume, job applications were going into limbo, and my self esteem was taking a hit. After my resume being posted in jobs sites for over a couple of days, over 27 recruiters had looked at my resume, and 4of them have contacted me regarding interviews. I even had a recruiter contacting me for a position that was out of my reach.

Johnathan L knew exactly how to showcase my skills, and accomplishments on my resume.

Date of experience: June 29, 2016
Canada
1 review
0 helpful votes
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Monster! Resume Results
February 3, 2017

Incredible fast paced interactive expierence that I will utilize again if required others should contact immediately to start there creation of the best current times resume layout design and information delivery

Date of experience: January 31, 2017
California
1 review
9 helpful votes
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I have never disputed a credit card charge before this, but they are straight up committing fraud. Don't do business with them. Better to get like 5 rewrites from people on Upwork for these prices, and at least Upworkers deliver.

Date of experience: December 16, 2018
Chris W. TopResume Rep
over a year old

Hi Stan,

We are sorry for the experience you have had. Please email support@topresume.com with reference to this email so that we can properly assist you. We look forward to hearing from you.

Ohio
1 review
0 helpful votes
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My experience with TopResume started out slow but ended with a great experience. The website says you should get your first draft within 5-7 business days but I did not receive my first draft until almost two weeks after I submitted all my materials. After I received my first draft, the process escalated quickly. My resume writer did an EXCELLENT job on my resume and cover letter. I was very pleased and finalized my resume and cover letter within a week after receiving the first draft. I was so impressed I bought the additional package to include my LinkedIn makeover. I was surprised the LinkedIn makeover was just a copy and paste of my resume but it was still better than what it was previously. Overall, I would definitely recommend TopResume - just give yourself plenty of time to go through the process.

Date of experience: September 13, 2016
California
1 review
2 helpful votes
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After giving all the information that was requested my resume was re-written in a day. The only issue I had was after receiving the new resume, I was told I only had 1-week to get everything squared away. There was no mention of this timeline on their website and I tried to request that they add it so others wouldn't have the same reaction.

Date of experience: August 18, 2016
Texas
1 review
4 helpful votes
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I was looking to see what I might be missing in my resume when I worked with them. The first draft was off the old resume attachment that was several years old not the current resume. It was missing alot of information and the formatting was way less professional than I would expect of a paid service and way less than I demand from marketing professionals.

The second revision -- format still poor at best. Grammer issues, took all the detail out of my resume and were missing locations of employment

The third revision -- still terrible. I paid for a resume rewrite that I have to rework to use. I am way better off with my old resume.

They might be okay for your first resume out of school. But it was a complete waste of money from my point of view.

Date of experience: March 23, 2016
Ohio
1 review
0 helpful votes
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I wrote to Emily and within hours I had a response. I was assigned to Shelby within less than a day and Shelby seem to be working around the clock to get me up-to-date. I was very impressed with my resume, cover letter, thank you letter and LinkedIn Profile. In fact, a day after I updated my LinkedIn profile I received three calls for prospective job opportunities! Thank you Shelby and the team at TopResume!

Date of experience: March 6, 2017
Canada
1 review
2 helpful votes
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Just get chat gpt to make you one, full of spelling mistakes...writers are far from experts and they make you edit it all anyways no linkedin help provided. Don't waste your money.

Date of experience: May 2, 2023
Guam
1 review
2 helpful votes
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Go somewhere else!
April 12, 2023

All top resume did was add a template and asked me to fill in information they could not figure out based off my inputs. They failed to do what I paid them for, complete waste of time and money!

Date of experience: March 13, 2023
Canada
1 review
0 helpful votes
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Terrible!
June 19, 2023

If you want someone with limited command of the English language, this is the service for you! Was hoping for professional resume writing help. Instead received a poorly written, grammatically incorrect mess. DONT WASTE YOUR TIME OR MONEY!

Date of experience: May 20, 2023
Canada
1 review
0 helpful votes
Follow Edward W.
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When the talent of TopResume seamlessly creates your new CV, put the words together in brilliant, subtle and intertwining ways that you never could imagine or envision, change your career marbles and stumbles using their magical transformations, you then realize that writing about yourself in a flawless, flowing narrative that brings out the best of your accomplishments and careers, and presents that narrative to the reader is one of the most difficult projects to do. As career alchemists, they turn gold into what we do not see, I cannot thank your team enough from the relief of worry and deadline stress. We the subject are so blinded by the reflections of our ego ( I am a Leo) that we miss the real substance.
When I read my first version, my jaw dropped and was totally blown away. It was so obviously logically created and flowed seamlessly. Well worth the money and they delivered over a weekend when it would take weeks of iterations for lay people to get it right! I found a new team member that brings out the best in me! Thanks team, you know who you are, as yes "I will be back"

Date of experience: November 16, 2019
Pennsylvania
1 review
1 helpful vote
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Quality work
June 8, 2017

Top company. Definitely trustworthy. If for whatever reason your unsatisfied with your first draft yohr writter will work with you non stop till your vision is archieved! I recommend the ceo profesional package since you'll want the best of the best. Only had my resume for about two weeks now and never have i received as many interview requests than i do now, truly an amazing service well worth the price in the long run, cheers and good luck mates!

Date of experience: June 6, 2017