business logo of TopResume

TopResume

Overview

TopResume has a rating of 4.5 stars from 5,650 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

This company responds to reviews on average within 1 day
How would you rate TopResume?
grey star
grey star
grey star
grey star
grey star
Illinois
1 review
0 helpful votes
Follow Tammye R.
Unfollow Tammye R.
Send Message
Share Review
Report Review

I was very pleased with my new resume! I was limited in my language when attempting to rewrite my resume. TopResume asked me about my work experience and the results were amazing! I was very pleased and I've recommended TopResume to a former coworker.

Date of experience: March 23, 2017
California
1 review
0 helpful votes
Follow Stephen M.
Unfollow Stephen M.
Send Message
Share Review
Report Review

Great, fast service
December 1, 2020

I engaged TopResume to redo my resume, create a cover letter, and to redo my LinkedIn page. They promised to have an initial draft of my resume completed in a week, and I received the first draft within 2 days. I submitted questions and suggested changes twice within 4 days, and had the final copy of my resume completed on day 6. Very impressive. A day after completing my resume, I had the cover letter and text for the LinkedIn profile the very next day. I was very impressed with the service. While there were no official typos, in some cases there were some minor issues I needed to modify. This was minor and I was very happy with the results. I'm using them to create two different resumes for me in addition to the first (for different industries).

Date of experience: December 1, 2020
Arizona
4 reviews
7 helpful votes
Follow Stephen D.
Unfollow Stephen D.
Send Message
Share Review
Report Review

I was very happy with my experience with topresume. The template used was very professional. In fact one of the employers I applied for commented she liked my resume design. My resume writer was very responsive to my questions and request. It is expensive but it seems to be inline with what other companies are charging for the same service. In fact I'm thinking of using them to rewrite my Linkind profile. I would suggest TopResume to anyone that is having trouble getting interviews but is well-educated and/or has some good experience that are inline with the jobs you are applying.

Date of experience: August 22, 2015
Pennsylvania
1 review
0 helpful votes
Follow Neal D.
Unfollow Neal D.
Send Message
Share Review
Report Review

I avoided getting my resume professionally written forever. I was not getting hits and applying for hundreds of jobs I was totally qualified for and in many cases overqualified for and was just not making any traction. I bit the bullet, had the resume professionally written and started getting responses back on the day I began to use it. I would not hesitate to use them again in the future

Date of experience: July 8, 2016
Alabama
1 review
0 helpful votes
Follow Shandra L.
Unfollow Shandra L.
Send Message
Share Review
Report Review

Great Experience
July 2, 2024

This was a great experience. My resume was somewhat complex due to my vast experience. The rewrite was quite professionally done. I am pleased with the outcome.

Date of experience: June 22, 2024
Chris W. TopResume Rep
over a year old

Hi Shandra,

We appreciate your positive feedback!

It brings us great joy to learn about your excellent experience.

Ensuring your satisfaction is our top priority.

Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!

Florida
1 review
5 helpful votes
Follow Amy I.
Unfollow Amy I.
Send Message
Share Review
Report Review

I received a first draft of a resume late on day 7 of submitting my resume only after contacting customer service and "Katie Warren" to let them know I had received no contact from a writer. I suggested changes for the second draft. I received the 2nd draft very quickly, but it had typos and not all of my changes were addressed. It just seemed thrown together. If I had it to do over, I would have done more research and probably would have chosen a professional local resume writer with a good reputation.

Date of experience: November 6, 2016
Arizona
1 review
0 helpful votes
Follow James X.
Unfollow James X.
Send Message
Share Review
Report Review

Resume #1
September 23, 2021

I was very pleased with the layout and general content of the final resume. It only took a couple of emails with the resume writer to get to the final draft. It was a very pleasent experience from beginning to end.

Date of experience: September 23, 2021
California
1 review
0 helpful votes
Follow Monique W.
Unfollow Monique W.
Send Message
Share Review
Report Review

Very Professional with quick turnaround.
August 6, 2021

My writer Mel A, was very quick to respond to my questions and suggestions, The rewrite created was the right resume for my profession. I'm very thankful for the expertise and the professionalism of TpResume.
I will be recording.

Date of experience: August 6, 2021
Connecticut
1 review
0 helpful votes
Follow Donna K.
Unfollow Donna K.
Send Message
Share Review
Report Review

Resume and Linkedin profile
June 11, 2022

I was very pleased with the service and deliverables I received during this process. Updating my resume and modernizing my linkedin profile was painless with TopResume was easy to do. The process moved smoothly and feedback was easy to provide.

Date of experience: June 11, 2022
Australia
1 review
2 helpful votes
Follow Daniele T.
Unfollow Daniele T.
Send Message
Share Review
Report Review

DO NOT USE THIS COMPANY! They over charge, refuse to refund the overcharged amount. The resume template used is severely outdated, with numerous grammatical errors, it is a UK based company, with an. Au domain yet their spelling and grammar is in an American format.

Don't waste your time.

Date of experience: June 23, 2017
Jenna M. TopResume Rep
over a year old

Hi Daniele, We're sorry to hear you were not happy with your experience and want to get this resolved right away. If you could please send us a direct message on our Facebook page with your full name and email address, a customer support rep will assist right away!

Canada
1 review
6 helpful votes
Follow John L.
Unfollow John L.
Send Message
Share Review
Report Review

I through USD 170 in the toilet with Top Resume. Their write up resume was useless I can not use it and worse than my original resume. I regret that I contacted them. I will make a complain to BBB for this $#*! hole TopResume $#*!

Date of experience: November 29, 2017
Chris W. TopResume Rep
over a year old

Hi John,

If you are unsatisfied with your resume at the end of the revision period, we are happy to provide additional revisions. Please don't hesitate to reach out to our customer care team with specific issues you have with the resume, so our writer can revise those areas.

New Jersey
1 review
4 helpful votes
Follow Christine B.
Unfollow Christine B.
Send Message
Share Review
Report Review

DON'T WASTE YOUR MONEY
November 27, 2017

I was VERY DISPLEASE with the resume I received back from TopResume. The only thing that was changed was format which I could have done with Word resume search, the words were exactly the same and on top of that there were spelling errors. Don't waste your money using TopResume. Go to Word and search resumes. They had the nerve to want to write another resume for me. I hope they were kidding. I have contacted the BBB and eyewitness news because I wanted my money back and topresume would not refund me. They guarantee getting you a interview well I didn't get one interview with the resume they gave me. I used my previous resume and I got a interview with that. Again people don't waste your money using topresume. To top it off they didn't even know my correct name. Not the spelling of my full name they were using the email address name instead of using my name and my name was clearly on the resume.

Date of experience: November 27, 2017
Chris W. TopResume Rep
over a year old

Hi Christine,

I'm sorry to hear that you are displeased with our resume. Although in first glance, our resume formats look like other formats you can find online, but the formats are actually thoroughly tested and revised to perform better with Applicant Tracking Systems and hiring managers. There are things that other resume formats don't cover, such as proper font hierarchy, proper title placements, proper use of bullets, and etc. We offered a re-write by another writer because sometimes customers are not happy with the first writer. This was not meant to offend you, but as a way to offer you an alternative writer.

Missouri
2 reviews
0 helpful votes
Follow Rocky D.
Unfollow Rocky D.
Send Message
Share Review
Report Review

Plagiarism at its Best
February 27, 2019

Hired this service for an executive style resume, uploaded my current resume and information for the writer. Once the 1st draft was received I found a flaw for revision in a section and questioned it. The writer responds with: (Well that's the way you have it on your current resume)? Seriously? I paid you for a premium service and you have no ability to take the initiative to fix something that was already wrong on the current resume? What am I paying you for? I received a reworked resume that was designed behind a template that anyone can download online! Don't waste your money for a plagiarised template is all you will get. Cheaper for you to online search the template that you like and do it yourself. I have submitted their resume design and been turned down 5 times already, not even an interview.

Date of experience: February 27, 2019
Illinois
1 review
4 helpful votes
Follow DE V.
Unfollow DE V.
Send Message
Share Review
Report Review

BE AWARE! SCAM!
April 11, 2018

BE AWARE! TAKE YOUR MONEY SOMEWHERE ELSE!
I paid about $300 for their services and the first draft they delivered was garbage. The second draft was even worst. There were things that were included in my resume that had nothing to do with my expertise. Also a lot of fluff was added without any context or meaning. I complained to them but they return my full payment. I googled them and saw that they have been reported the Business Bureau and some Scam sites by multiple people.

Date of experience: April 11, 2018
Chris W. TopResume Rep
over a year old

Hi De.

I'm sorry to hear about your experience. Please reach out to our customer care team at support@topresume.com, and they will take a look at the fluff content you've mentioned. BBB and other sites tend to encourage customers to only post their negative reviews and is not a realistic representation of an average customer's experience.

Connecticut
1 review
4 helpful votes
Follow John B.
Unfollow John B.
Send Message
Share Review
Report Review

I submitted a resume that was well-written but was concerned that it didn't get more responses. I paid $249 for the top of the line service. What I got back within 24 hours was a piece of garbage. Literally. Mispellings, grammar errors, things that read like gobbly-gook.It is was apparent that this "service" is a computer that takes your resume and for $249 rearranges it with some modifications that make it clear it is untouched by a human - or even proof-read. STAY AWAY! Or hire them to ensure unemployment.

Date of experience: June 22, 2016
Chris W. TopResume Rep
over a year old

Hi John, I am very sorry to hear that your resume had errors in it, that absolutely should not have been the case. I can however assure you that we are not a service comprised of computers, our writers help thousands of people each year with their resume. We want you to be completely satisfied with your purchase, please message me on Facebook and we will get this sorted out.

AE
1 review
0 helpful votes
Follow Frederic R.
Unfollow Frederic R.
Send Message
Share Review
Report Review

Really useful advises for my career
November 9, 2021

The onboarding is smooth.
The consultant is a real professional and he understood perfectly my needs.
Now I am proud of my Resume and of my Linked In profile, and I am confident I can find a job that fits my needs.

Date of experience: November 9, 2021
Florida
1 review
2 helpful votes
Follow Ehssan A.
Unfollow Ehssan A.
Send Message
Share Review
Report Review

This is totally fraud!
September 22, 2017

This is totally fraud. They collected my money and returned me a file after their promised timeline, with lots of mistakes and no professional at all. Their service is absolutely a risk of costumers time and money. Once you placed the order, no refund will be granted, and there is no warranty, and TopResume will send you whatever junk they want. No recommendation at all.

Date of experience: September 22, 2017
Chris W. TopResume Rep
over a year old

Hi Ehssan,

Our Experts offer revisions through out the writing process. Also, we offer a 60-day interview guarantee. If you are not receiving two times more job interviews within 60 days of receiving your resume, we will write it again one time, free-of-charge.

California
1 review
7 helpful votes
Follow scott n.
Unfollow scott n.
Send Message
Share Review
Report Review

I don't know who you people are giving 5's but this place is a scam! DO NOT USE THIS COMPANY! They will take your money and then are quick to say that they are busy and have not forgotten about you! During a questionnaire it said I could add files or comments later. Well when I tried to add my cover letter, there was no where to upload it. I emailed support and they said you cannot upload it once the questionnaire is done but you can email it to us. Well I stil have not heard from anyone. Well since that email I am still waiting for something. I am unemployed and thought this would be helpful to land more interviews. I didn't have the money to spend on this service but figured it was a good idea. Obviously I would have been better putting $140 on lottery tickets. There has been no correspondence since the email and they will not refund your money. You will need to go dispute it with your bank. I am watching jobs post and be taken down. Do not use! Do not use! Do not use!

Date of experience: May 12, 2016
Chris W. TopResume Rep
over a year old

Hi Scott, I can assure you that we are not a scam. I am sorry to hear that you encountered issues adding your cover letter and want to make sure that this issue gets resolved. I have check in with our customer support team and it looks like your order is on track to be delivered on Wednesday as was originally scheduled. Thanks.

Virginia
1 review
0 helpful votes
Follow TA S.
Unfollow TA S.
Send Message
Share Review
Report Review

Excellent Service
March 16, 2017

My writer was prompt and worked well with some caveats that I bought to the table regarding my resume. My requests included adding some different industries where I have done Project Management and training in those industries to go along with the 25 years of IT work. All in all, I was surprised and satisfied with Top Resume

Date of experience: March 14, 2017
Indonesia
1 review
0 helpful votes
Follow Halla C.
Unfollow Halla C.
Send Message
Share Review
Report Review

Reviewed My Resume
December 14, 2019

I was confidence that my resume is good enough since I spent a lot of time to make it, revised it million times and no one tell me it was bad up until Karen from TopResume pointed some points from my resume to make it better with a logical explanation. It wasn't my intention to get a review for my resume but I ended up here and I was glad for the feedback, though. I wish I can make a better resume based on her feedback, so thank you so much for the advices.

Date of experience: December 10, 2019