AJ A.

As a dissatisfied customer, I feel compelled to share my recent experience with TopResume. I engaged their services with high hopes of receiving a professional resume tailored to my needs. Unfortunately, what I received was far below even the most basic standards of quality.

Despite my attempts to address the issue, including discussions about assigning a new writer and offering refunds of 15% and 50%, the problem remains unresolved. No new writer was assigned, and the prolonged delay in resolving the matter has been utterly unacceptable.

What's more, the significant gaps between correspondence only reinforced my belief that the individual handling my case failed to understand the importance and urgency of the matter.

After careful consideration, I have requested a 50% refund, as previously offered, and have decided to terminate my account with TopResume. While I appreciate their attempts to rectify the situation, the extended delay and lack of a satisfactory resolution have left me with no other choice.

Overall, my experience with TopResume has been extremely disappointing. I urge others to consider these shortcomings before engaging in their services.

Sincerely,
AJ Albuquerque