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TopResume

Overview

TopResume has a rating of 4.5 stars from 5,650 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

This company responds to reviews on average within 1 day
How would you rate TopResume?
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California
1 review
0 helpful votes
Follow Kristina L.
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After several years of mediocre jobs, I decided to hire TopResume to change what I look like on paper. In my mid-30s I feel like it's time to invest in something that will get me that dream career in an industry I actually enjoy. I chose the Executive package and added on the Thank You Note and Resume Posting Service. I figured with a 60-day money-back guarantee if no interviews, what did I have to lose? Within a week of hiring TopResume, one of their top writers - Michelle - had all of my documents to me and ready to go. Throughout the week long revision period, Michelle was extremely fast with replying to my emails and she always made sure I was on board with changes she made. She also incorporated my long winded explanations by changing them into concise summaries. Thank you so much Michelle and TopResume for helping me!

Date of experience: April 12, 2017
North Carolina
1 review
14 helpful votes
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I signed up in April 2019 and have had absolutely ZERO results. I am a highly accomplished professional in the financial services industry, yet the resume and cover letter they did for me has done less than nothing for me. Honestly, I did better with my own resume that they said was basically garbage than I have done with their "professional" version. I am so disappointed in the service and I feel like I have flushed $300+ that I couldn't afford right down the toilet. I feel taken advantage of because I am desperate for a job that is appropriate to my skills and experience and I was led to believe that this would be an investment that would yield returns. I will never recommend their services to anyone and I want people to know that this is really a scam. They should be ashamed of taking advantage of people like me.

Date of experience: August 12, 2019
Chris W. TopResume Rep
over a year old

Hi Kellie,

We are sorry to hear you are dissatisfied with the outcome of your project. We see a member of customer care has reached out to clarify redeeming our 60-day interview guarantee. Please respond to this message so we may continue to assist you.

Texas
1 review
0 helpful votes
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DO NOT USE THEM
May 2, 2019

After weeks of going back and forth, and paying $175! They could not identify what industry I was in, The resume was littered in typos, and I was embarrassed to send out to employers. They have cost me my valuable time & money.

Date of experience: May 2, 2019
California
1 review
0 helpful votes
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I hate to admit it: I couldn't have done it myself.
September 16, 2022

The process was easy, to say the least. While I already had a resume that I was fairly proud of, what Ashton A. From TopResume did was nothing short of a major transformation for the better. As we went through a couple rounds of drafts, I was pleased that Ashton would take the time to either include my edits verbatim when appropriate, or to provide the rationale for why my "suggestion" wasn't exactly what my resume (and cover letter) needed. Overall, the process was painless and I've already recommended TopResume to a former colleague of mine.

Date of experience: September 16, 2022
South Carolina
2 reviews
0 helpful votes
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Cassondra was great to work with... very professional and attentive. She listened when I had questions and gave helpful feedback. I'm very please with the finished product and would definitely recommend TopResume to others.

Date of experience: June 13, 2017
Texas
1 review
1 helpful vote
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I had been at my last job for 10 years and my resume was even older than that. For two years i had sent my resume to different openings. Most times I did not get a response and the rest of the times I got emails saying they had decided to interview other people. I still had my old job so there was no rush to land an interview until I realized the amount of time that I had spent trying without success and I was ready for more, I was ready for a change. Topresume did a free analysis of my old resune and I agreed with everything they said. Now that I knew what was wrong with my resume I had the option of spending my time and energy researching what a good resume should look like or pay the professionals. I chose the latter. The first time I sent my new resume I landed an interview and things have been going great since. I am beyond thankful to Jennifer at Topresume for her professionalism throughout the whole process and for a resume and cover letter that I am proud to present!

Date of experience: November 19, 2018
Illinois
1 review
0 helpful votes
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Game changer...
February 28, 2017

In less than a week, the team at Top Resume reviewed, rewrote and reconstructed my resume containing 20+ years of experience. Top Resume also assisted with crating the perfect cover letter template and tweaking my LinkedIn profile. Top Resumes receives my highest recommendation.

Date of experience: February 26, 2017
Mexico
1 review
0 helpful votes
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The service was very fast and accurate. Justin Q did a great job highlighting and arranging my strenghts in a very understandable and professional way! In less than a week I already have my first job invitations. Thank you to all TopResume team!

Date of experience: June 14, 2021
Colorado
1 review
0 helpful votes
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Great experience
September 7, 2021

I had a great experience with my personal resume writer and would highly recommend her. The whole process was simple and quick. I received my first draft sooner than I'd expected and was very happy with the way Rebecca had reworded it to highlight my strengths and achievements.

Date of experience: September 7, 2021
California
1 review
0 helpful votes
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Excellent Work
April 21, 2024

Pratima S did a great job of improving my resume and cover letter. I especially love the opening sections/summaries of my experience. Pratima responded quickly and addressed all my questions and concerns.

Date of experience: April 11, 2024
Chris W. TopResume Rep
over a year old

Hi Theresa,

We appreciate your positive feedback! It brings us great joy to learn about your excellent experience. Ensuring your satisfaction is our top priority. Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!

Arizona
1 review
0 helpful votes
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Great feedback
January 16, 2020

Submitted my resume and in less than 24h I got such great feedback. The advice was very on point and precise, with examples taken straight from my resume. I was able to re write it following the given advice and now my resume looks much better. Thank you!

Date of experience: January 13, 2020
Florida
1 review
0 helpful votes
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Excellent!
July 8, 2022

Sally T was my amazing consultant. Supportive, encouraging and insightful in regard to skills i wasn't even aware that I had, from reading my old resume. I am confident that my updated resume will yield a good job in my field.
Well worth the investment in my future.

Date of experience: July 8, 2022
California
1 review
1 helpful vote
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I had a great experience using their services. They rewrote my resume to gear it towards the position I am seeking instead of my current position. I was afraid they were just going to tweak my current resume, but instead they completely reformatted and rewrote the entire piece. The first two companies I submitted my resume to called me the same day. It has been working great and glad I used them!

Date of experience: March 24, 2018
Florida
1 review
0 helpful votes
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Resume Review
May 4, 2023

I submitted a copy of my old resume for revisions. I also requested a cover letter be prepared.

I received an initial draft resume, and cover letter. I made corrections, or suggestions, to the resume.
The reviewer made the requested corrections, and made suggestions. I then reviewed the proposed resume again, and further made corrections. The reviewer made the final corrections, and submitted to me for my approval. Great resume, and great cover letter.

Date of experience: May 4, 2023
Singapore
1 review
0 helpful votes
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Amazing
May 22, 2023

I was rather sceptical at first whether doing this was worth the investment however i decided to take the plunge as my current state with my current resume was not getting me anywhere. After receiving the first draft i realised how much i needed this review of my resume.

I was assigned with an amazing resume writer, Ms Grace. She was patient and importantly gave me clear answers to my queries. I am very pleased with the service she and TopResume have rendered. I am feeling confident i will be in a better position to submit my revised resume.

I am already getting an immediate response, and i hope i will be given the first step to find my new job and career which is an interview.

Thank you once agian TopResume and Grace

Date of experience: May 22, 2023
Oklahoma
2 reviews
0 helpful votes
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Didn't think I would ever have to worry about my Resume again. To my surprise I was in search of employment. So I turned to TopResume. They were Awesome! It was quick easy and now I couldn't be happier with my new and updated resume. I have yet to have a interview but I know at least my Resume Looks Great! Highly recommend TopResume.

Date of experience: July 18, 2017
Washington
1 review
1 helpful vote
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I'm in my mid-fifties and seem to have hit a brick wall in my career. I tried doing what I have always done- the DIY approach to career building. Old School feels right to me, but the market and search methods are light years ahead of my abilities. Enter TopResume- they took my old resume and re-framed me in a whole new light. They told my story in a fresh way. I enjoyed the process and the price was very reasonable. Thanks TopResume for tearing down a few of those bricks and energizing my search!

Date of experience: August 2, 2016
Texas
1 review
0 helpful votes
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If you want to stand out from the competition I would highly recommend TopResume. I am a busy Sales Executive and they match me with the perfect writer that worked with me personally to tailor my resume and profile. I am very impressed and will recommend TopResume to all my friends and colleagues.

Date of experience: April 13, 2017
Maryland
1 review
0 helpful votes
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Betsy did an awesome job reworking my old resume. The new format and content conveyed professionalism and proficiency. I had the first draft in 2 days and the final copy in 5 days. I wouldn't hesitate to recommend her services.

Date of experience: October 27, 2016
Massachusetts
1 review
0 helpful votes
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If your resume is not getting calls for job you apply to, then the resume is not doing its job. I paid premium for premium service but only ended up with resume that doesn't get calls. They did a wonderful job critiquing the resume but only some amateur will do the resume with no idea what the critique was. They don't even care to scan the results to see if it will score high marks in any ATS. I am still very disappointed in them. I definitely do not recommend TopResume. But I have to also say that the LinkedIn profile they did for me was satisfactory.

Date of experience: September 22, 2020