business logo of TopResume

TopResume

Overview

TopResume has a rating of 4.5 stars from 5,650 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

This company responds to reviews on average within 1 day
How would you rate TopResume?
grey star
grey star
grey star
grey star
grey star
New Jersey
1 review
0 helpful votes
Follow Georgiana L.
Unfollow Georgiana L.
Send Message
Share Review
Report Review

Very good choice!
February 4, 2017

I am happy with the choice I made. The transformation is outstanding. I really appreciate the work Stephanie made with my new professional resume and now I feel confident to send it out. After 2 days I already got interviews. Let them help you to shine!

Date of experience: February 2, 2017
New Jersey
1 review
0 helpful votes
Follow randell A.
Unfollow randell A.
Send Message
Share Review
Report Review

I had been in the same job for 18 years and needed to update my resume for a new job search. I purchased the resume package with the LinkedIn upgrade and could not be happier! I have scheduled several interviews thanks to the new look and have a lot of LinkedIn views as well. Well done Sandra Y.!

Date of experience: September 20, 2016
Oklahoma
1 review
0 helpful votes
Follow XINXING G.
Unfollow XINXING G.
Send Message
Share Review
Report Review

It is helpful.
February 25, 2017

After receiving my first draft, I will have the opportunity to make revisions with my writer directly to ensure that my document(s) suit my job search and represents my skills and experience accurately.

Date of experience: February 23, 2017
Arkansas
1 review
0 helpful votes
Follow Erin Q.
Unfollow Erin Q.
Send Message
Share Review
Report Review

Incredibly valuable and insightful
February 28, 2024

I struggle with highlighting key parts of my work experience. My writer understood my wants and needs and created tailored products which enhance my professional experience. I am more hopeful to obtain work!

Date of experience: February 28, 2024
Chris W. TopResume Rep
over a year old

Hi Erin,

I'm delighted to hear that your collaboration with your writer was a positive one.

If you ever need further assistance down the road, please feel free to reach out.

Your support means a lot to us!

Florida
1 review
1 helpful vote
Follow Nicholas M.
Unfollow Nicholas M.
Send Message
Share Review
Report Review

Submitted my current resume for revision and the writer that was assigned to me took a good while before reaching out to me to tell me that a delay was expected due to the volume of orders. A few days later I was notified that my resume was assigned to another writer. No questions were asked from the writer before I received my first draft. Manager was misspelled... When I contacted the company for help with my issues, I was offered to have my resume written by another writer, which would take more time, and nothing else.

Date of experience: October 11, 2016
Canada
1 review
1 helpful vote
Follow Katherine B.
Unfollow Katherine B.
Send Message
Share Review
Report Review

Amazing service
September 1, 2016

I received a free resume critique to what I thought was a polished resume, and quickly discovered that what I was sending out to potential employers was full of unintentional red flags and really didn't highlight my skills and potential. I was teamed up with Charlotte who worked quickly to polish my resume as well as a killer cover letter. Communication was fantastic, ad Charlotte asked a lot of in-depth questions to get the information needed for my resume. I am beyond thrilled with the results!

Date of experience: August 30, 2016
Texas
1 review
1 helpful vote
Follow Mitch G.
Unfollow Mitch G.
Send Message
Share Review
Report Review

Excellent job
August 4, 2016

This company did an outstanding job of my resume. But first my resume was cluttered and it was not appealing to the eye. They revised it and it looks great. They also optimized for great search engine results

Date of experience: August 2, 2016
Canada
2 reviews
2 helpful votes
Follow Tanya H.
Unfollow Tanya H.
Send Message
Share Review
Report Review

Their name says it all!
October 27, 2016

Loved this service, very courteous and professional. I love how my resume looks now, my LinkedIn profile looks great too. I was reluctant to use a service to update my resume, but the cost was definitely worth it.

Date of experience: October 24, 2016
Georgia
1 review
0 helpful votes
Follow Maureen C.
Unfollow Maureen C.
Send Message
Share Review
Report Review

I was stunned and said "WOW" when I saw the initial draft of my resume. The resume writer was able to cut my resume down from 10 pages to 2 pages. The layout and wording is great. My skills and all relevant information needed are highlighted to match with the job that I am applying for. I cannot describe how pleased I am upon receiving the final draft of my resume and cover letter. Many thanks to TopResume for working on my resume. I will recommend TopResume to others.

Date of experience: April 12, 2017
Maryland
1 review
0 helpful votes
Follow Danny M.
Unfollow Danny M.
Send Message
Share Review
Report Review

Dissapointed
April 30, 2021

Did not meet my expectations for helping me develop federal resume. The service seems a bit rushed. Most of my experience and qualifications provided to resume were left out of the resume they created. I do not recomend topresume.

Date of experience: March 31, 2021
Maryland
1 review
8 helpful votes
Follow Thomas M.
Unfollow Thomas M.
Send Message
Share Review
Report Review

The only thing worse than this company is the fact that they're posting three times as many bogus "satisfied" reviews than real customer complaints. Don't believe me, look at the reviews that other people have checked as "helpful" Duh.

Date of experience: January 11, 2016
California
1 review
0 helpful votes
Follow Zoe Q.
Unfollow Zoe Q.
Send Message
Share Review
Report Review

Thank you TopResume
January 21, 2017

I work with TopResume and Alena on polishing my resumes for two job opportunities. Alena is a very helpful, communicative and dedicated resume editor.

Alena took a critical look at my resume and the job descriptions I sent to her. She went through the resume with a fine-tooth comb, pointing out even the smallest logical mistakes and refining it to perfection from content to tone and brevity. The resume reads fluent and persuasive and the layout looks elegant as well.

I feel very fortunate that I had a chance to work with Alena.

Date of experience: January 19, 2017
Texas
1 review
3 helpful votes
Follow Anthony M.
Unfollow Anthony M.
Send Message
Share Review
Report Review

Watch Out!
October 31, 2017

Double charged my account twice and have not refunded money. They keep saying it's the processor's fault, that's not who I paid though. I have had to contact the BBB and the Attorney Generals office. Beware Folks! They will have some diplomatic excuse... of course.

Date of experience: October 31, 2017
Chris W. TopResume Rep
over a year old

Hi Anthony,

I believe a manager has been in contact with you to fix the issue and duplicated charge was properly refunded. We're happy to provide documentation from our credit card processor and look into this issue further if you believe that is not the case.

Massachusetts
1 review
0 helpful votes
Follow Gary E.
Unfollow Gary E.
Send Message
Share Review
Report Review

Resume looked great and I liked the layout. The wording was changed and items were added based on previous resumes. I thought the first draft looked great and didn't have any revisions. I corrected 1 spelling mistake myself.

Date of experience: July 5, 2017
New York
1 review
0 helpful votes
Follow Greg M.
Unfollow Greg M.
Send Message
Share Review
Report Review

Amazing Experience
June 28, 2017

My resume writer, Tara, was professional and prompt. The minor revision needed was taken care of right away. I have been contacted by several recruiters as a result of my new resume and offered positions as a result.

Date of experience: June 27, 2017
Maryland
1 review
0 helpful votes
Follow Deborah D.
Unfollow Deborah D.
Send Message
Share Review
Report Review

Professional, Responsive and Expert Level Service
November 10, 2020

Totally surpassed my expectations. Finally, I have a professional resume that accurately reflects who I am and exactly what I want to say to employers!
I am very happy with the professional service(s) I have received from TopResume.

Date of experience: November 10, 2020
Massachusetts
1 review
7 helpful votes
Follow Joanna G.
Unfollow Joanna G.
Send Message
Share Review
Report Review

Scam! Do not fall for this. Stock critiques. Fake "real" feedback. Not personalized AT ALL. After I paid them almost $300 I ran their finished version of my resume through their free critique service again because something seemed weird and way off about the resume they edited for me. I received THE SAME EXACT critique as my original resume. The whole thing is a fake.
UPDATE: If you want to help others avoid this scam, in addition to filing a complaint with the Better Business Bureau, file a complaint with the NYS Attorney General here: https://ag.ny.gov/consumer-frauds/Filing-a-Consumer-Complaint. My attorney advised me to do this.

Date of experience: January 22, 2018
Chris W. TopResume Rep
over a year old

Hi Joanna, I'm sorry to hear that our process have caused frustration. We do use humans to review and write resumes. Although we offer a free critique to our potential customers, there are costs associated with the critique process. Hence, you will get the same critique if our system are able to identify that you've already received a critique.

Raj S.
California
1 review
0 helpful votes
Follow Raj S.
Unfollow Raj S.
Send Message
Share Review
Report Review

This resume writing service is actually a front for a con job.

In actuality most of the reviews are fake and the people doing the reviews are stilling in another county using a false names. Needless to say, there is no value add and most people are duped in with 5 star reviews, which themselves are fake.

Date of experience: March 1, 2019
Ohio
1 review
8 helpful votes
Follow Phil P.
Unfollow Phil P.
Send Message
Share Review
Report Review

Don't pay for this
April 27, 2018

The free resume review is helpful (and that's what most of the positive reviews are about).

Do not purchase a rewrite from here. My first draft came after the deadline I was provided with, and was of very poor quality. I asked some questions of the writer I was paired with (Yolanda N) and she reacted with hostility and generic answers.

A lot of information about sales was put into my first draft, and in my feedback I said that this shouldn't be focused on since sales isn't a strong skill for me. The 2nd draft included even more emphasis on sales.

Do not waste your money.

Date of experience: April 27, 2018
Chris W. TopResume Rep
over a year old

Hi Phil,

I'm glad to hear that your free critique was helpful and I apologize if the work of our writer Yolanda did not meet your expectations. Please contact our customer care team so we can look at the documents.

Greece
1 review
1 helpful vote
Follow Stavros T.
Unfollow Stavros T.
Send Message
Share Review
Report Review

I contacted TopResume to re-write my resume and help me with a cover letter I could modify for the various positions for which I was applying. TopResume assigned me a writer who helped me draw on the many skills I had, which my previous resume failed to show. Once Mrs Pam was assigned to me, she was attentive and gently guided me through constructing a professional resume that covered in a very concise and professional way all my positions. My friends who saw my resume afterwards, wondered if i wrote it on my own and asked info about TopResume. I am now proud to utilize my re-vamped resume and can quickly modify the cover letter TopResume did for me. I am glad I came across this company and spent the money for this well-needed service. Mrs Pam, thank you!

Date of experience: July 22, 2016