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TopResume

Overview

TopResume has a rating of 4.5 stars from 5,650 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

This company responds to reviews on average within 1 day
How would you rate TopResume?
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New Jersey
1 review
0 helpful votes
Follow Brian S.
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Very easy to work with
February 1, 2024

I have used TopResume twice now to keep my resume updated. I found their resume writers are prompt, efficient, and professional. I have been very happy with my results and I am getting more interviews because of my resume.

Date of experience: February 1, 2024
Chris W. TopResume Rep
over a year old

Hi Andrew,

We appreciate your positive feedback! It brings us great joy to learn about your excellent experience. Ensuring your satisfaction is our top priority. Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!

Illinois
1 review
0 helpful votes
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Loved it!
February 4, 2017

Great Service. My resume and cover letter really needed to be updated. And TopResume was everything that I needed. I loved my writer. She listened to my concerns and needs. Now my resume gives me the confidence that I need to go out there and start applying for jobs.

Date of experience: February 2, 2017
New York
1 review
5 helpful votes
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After completing online questionnaire, there was no response for a week until i emailed them. Their response was they would find some one to write my resume based on Q/A from the writer. There were none. Something incomplete was sent to me. Then they asked for my old resume (10yr old resume), which i sent to them and none of my previous experience made into the second resume draft. The second draft ad many lines in blue where i ad to fill in my current info and work experience. Just like a Word resume template. Deceiving. Very unsatisfied.

Date of experience: April 7, 2018
Chris W. TopResume Rep
over a year old

Hi Paul,

I'm sorry to hear that you find our process to be deceiving. Our process relies on both the questionnaire and your resume to help us gather information to write your new resume. Generally, we avoid putting experience older than 15 years on your new resume, which might explain why some of your previous experience didn't make it into the second draft. However, if you prefer to showcase everything, please let the writer know.

Arizona
2 reviews
0 helpful votes
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Satisfied customer
February 27, 2021

Very responsive and great work. I sent in my information, they contacted me the next day and I had results the following evening. Sent it back with a couple of changes and feedback. They had it back to me in the afternoon completed. Excellent investment! I highly recommend them.

Date of experience: February 27, 2021
California
1 review
0 helpful votes
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I was applying for jobs for months, but there was no phone call for job interview at all ( I guess I did a bad job on writing resume myself). I decided to asked for help from TopResume. Georgi was my writer. He sent me the first draft with all the information I need, and asked if I need to add more additional information to the first draft. At that time, there were 2 positions opened at 2 major companies that I really like. I just used the first draft of the resume to apply for jobs because I did not have that much time to wait for the second draft. I got 2 phone calls from them for job interviews right after 4 days. Guess what? I got 2 job offers with great benefits from them. I wish I could work for both companies, but I only could choose one of them:-(. I will start working at my dream company in the end of this month. I appreciate the effort that the team made to help me. Best wish to the team at TopResume:-)

Date of experience: May 5, 2016
Alabama
2 reviews
2 helpful votes
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1. Why do you show a previous employer as current employer?
2. You state that HR Certificate is my highest education, why? I have a MBA.
3. Why can't someone attend a college or university while working?
4. You stated that there is a problem and gap for working at a college and a employer. I not did work at a university or college.

Date of experience: July 3, 2017
Chris W. TopResume Rep
over a year old

Hi David, We are very sorry to hear about these issues and want to get this sorted out. If you could please send us a direct message on our Facebook page with your full name and email address, a customer support rep will assist right away.

Tennessee
1 review
0 helpful votes
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Great experience! Extremely helpful
March 17, 2021

I'm very pleased with my Top Resume writer - Adrian S. My revised resume and cover letter and very professional, well worded and organized. The new look and feel are great and provide great depth highlighting my career experience. Very easy to work with and very responsive.
Highly recommend TopResume.

Date of experience: March 17, 2021
Poland
2 reviews
15 helpful votes
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Perfect! Almost.
December 17, 2016

I got surprised, in a very good way, how first I got my resume analysed. I got a very professional and simple free critic. Then, by how simple and comprehensive a well prepared resume, easy to read entirely.
The only inconvenience is time, as one week is not enough to complete the review entirely. I got very busy and the week passed very quickly.
Last, but not least, I am still very satisfied with the final product, and would recommend investing in a professional assistance for a career boost.

Date of experience: December 14, 2016
Arizona
1 review
0 helpful votes
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Happy Customer
February 27, 2021

I was hesitant at first as I felt it was expensive but I am very pleased with my cover letter and resume! They were easy to work with and I felt made every effort to ensure my resume matched the job description so I could have the best chance at getting the job. I highly recommend. While I still find it expensive it was money well spent. Fingers crossed that I get the job!

Date of experience: February 27, 2021
Panama
1 review
0 helpful votes
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TopResume is really the best of help you can get to prepare your resume, they really help you and think about you which I consider the best part, it is not only business they really want to make you happy doing the right thing. Good communication and they really know what they are doing. I recommend 100 %.

Date of experience: March 10, 2017
Georgia
1 review
1 helpful vote
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I was very pleased with my finished product. There were a couple of delays in delivering within the expected time frame, but their customer service department was very pro-active and extremely helpful. In the end, the minor delay didn't affect the end product or my view of the service. Definitely would recommend the service.

Date of experience: August 12, 2016
Canada
1 review
0 helpful votes
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A Bad Experience
November 10, 2020

This has been a really bad experience. I had to work according to imposed schedule that was completely inconvenient to my busy schedule. The draft versions were not up to my expectations and I was not given enough time to discuss changes. I was also not given useful tips or recommendations to make sure the final version actually meets my objectives. The writer always seemed to be in a hurry, providing quick responses that seemed only to have one objective: Just get the order closed.

I have opted for the most expensive option but I did not have time or proper discussions required for cover letter, resume, or LinkedIn profile. I believe the time given should be convenient to the client not to the writer. The end result in my opinion is subpar and I would not recommend Topresume to anyone.

Date of experience: October 11, 2020
Texas
1 review
0 helpful votes
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Reassuring Service
July 23, 2021

I started off doing my resume when I finished college for several reasons. Just finishing college was one and I felt I could. It work at that time, but as a professional it was not really professional. I like passing that responsibility over to a reliable company that could help and did. The hardest part was just saying yes and answering a few questions. I now have a fresh new resume and it looks and sounds professional.

Date of experience: July 23, 2021
Colombia
1 review
0 helpful votes
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Very satisfied with the results
November 29, 2021

Working with Leo was great, he was really helpful and professional, he understands very well my feedbacks and opinions so he wrote the final resume very fast, for the cover letter he use that previous work with the resume and nailed at the first try.

Thank you Leo.

Date of experience: November 29, 2021
Oklahoma
1 review
0 helpful votes
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Great investment
March 16, 2022

I saved myself all of the stress and headaches that comes along with making sure i sound professional and not full of myself. It was such a quick and easy process and worth the money to save myself from myself.

Date of experience: March 16, 2022
Canada
1 review
0 helpful votes
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Amazing!
April 27, 2017

This business is awesome! It is my first time using an online resume service and I absolutely love it. It took a couple of days to polish up my resume. The service was quick and my writer was very helpful.

Date of experience: April 25, 2017
New York
1 review
0 helpful votes
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Ultimate Success
November 10, 2016

TopResume created a resume and cover letter that got recruiters attention. I received two job offers and I accepted one of the offers a week ago.

Thank you so much TopResume for helping me land the job of a lifetime.

Date of experience: November 8, 2016
Arizona
1 review
1 helpful vote
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I can't express enough how important it is to let someone who knows what hiring managers do or are looking for in a resume these days. Working with Top Resume was easy to work with and the timeline was flexible. I questioned some things about my self created resume I thought should be included in the new and was quickly educated as to why I should not and also as to what I should do. It makes sense to go to a professional and I would also recommend using their Linked-In service as well, it gives you a well rounded professional presents which gives you an edge over another's to land the job you're looking for.

Date of experience: July 21, 2016
Arizona
2 reviews
0 helpful votes
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Somewhat satisfied
May 29, 2021

I submitted mine resume to lot of requests for interviews. Top Resume promised they could do a better job with more interview requests. I posted my resume and not receiving any responses. My resume had more leadership skills than the resume that Top Resume prepared and I think is the reason why I am not getting any responses.

Date of experience: May 29, 2021
Texas
1 review
0 helpful votes
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Fast and flexible
July 1, 2016

This is my first time using Top Resume and I must say that my overall experience was great, although the contact with my writer was at first slow because my line of work is very particular (international attorney), they kept me posted at all times that the writer assigned to my particular line of work was busy and she would attend me as soon as possible.

Once my writer contacted me, she was polite, nice and knowledgeable of my line of work, she answered all my questions and she even amended my resume on the weekend, which was great.

Date of experience: June 29, 2016