Top Business Class

The agent was short with me, he also was unresponsive and disrespectful. I cancelled everything they booked and lost money rather than have them in charge of my flights. Very deceptive. Be very careful before booking with this company. I had to pay over 1000 for a coach ticket for the east coast to San Diego.
What a rip off! They also tried to charge me a 500 penalty for a change fee after telling me no change fee! Beware

Before I booking my recent trip to Auckland with Top Business Class I would primarily purchase my tickets directly with the airlines. What a mistake. After discovering them I will never go back. The service and expertise they provided me was exceptional. They were very knowledgeable of not only the best ways to get to and from but also which carriers had the best cabins. Any request I had from seat selection to reserving wheel chair access at my connecting airport, they were on top of it. I will definitely be using them on my next trip in March to Paris.

TopBusinessClass offered me the best deal around - much better that other travel agents for the same date and destination. Representative (David) was very professional, explained all the options and trade offs, and put significant efforts in finding us the wonderful price/value airfare.

I have to commend Adam Wilson of TopBusinessClass.com who assisted to help find a discounted business class flight for me to the Philippines. He provided efficient, positive and knowledgeable service. I would recommend him to friends.

Natasha's friendly personality and her professionalism goes a long way with me. Our trip is not scheduled for another 7 months; therefore, I am not able to give a final review. But everything that I have received up to now, is more than I could ask for.

I am planning to travel with my pet in cabin, and I have never had such an understanding representative! Not only did Steve find out the regulations with the airline (who were impossible to communicate with) and reserve a spot for my pet as well. Will certainly use topbusinessclass again.

Natasha, never gave us a working confirmation number. She never told us our flight was canceled. She never once apologized. Zero empathy, zero accountability, less than zero service after the sale. This caused huge problems for my aging parents. What was supposed to be their best flying experience was a nightmare for them. Posted are confirmation of my purchase and 34 emails to try to resolve this issue.

Made reservations in Jan for a June honeymoon trip and had confirmation numbers after spending over $10k and AMX points. Day before checking in found that this was an unethical transaction and no tickets were issued and flights all full. Contact we used called numerous times both on main number and his cell number and no answer or return calls. What a fraud. If it sounds too good to be true it probably is and spells trouble. Would never trust anybody like this again. Hope nobody else does either.

I am extremely disappointed with my travel experience with Top Business Class. They failed to book my critical return flight from Fiji to Sydney, leaving me stranded with no assistance or apology. The travel agent's unprofessionalism was shocking; he ignored my calls and emails, causing immense stress. During my stay in Fiji, I was left to navigate an exhausting 10-hour journey on buses, taxis and a ferry, so I could reach my flight. The agency's lack of accountability and responsiveness was shocking and unacceptable. I intended to refer them to many potential clients but, instead, I will share my dreadful experience on social media to ensure others are aware of their incompetence. Avoid Top Business Class at all costs!

Booked an International flight with Steve Odilov back in September 2023 for July 2024. Have tried contacting Steve and the company with no success. I even submit request for a quote to see if prices might have gone down but no response!

I wouldn't use this company ever again. Lies, lies, and more lies. They booked our flights wrong, which meant (after numerous phone calls going nowhere), we had to fork out and purchase additional flights which cost over $1000.
Top Business Class didn't help with anything, and didn't take any responsibility at all, even though it was their fault they didn't book our flights properly.

Use this website with absolute caution... And be prepared to lose money and have terrible customer service.

I had to change the date off my return flight due to family medical emergency. I paid $4200 and got exactly one business-class flight SFO to only Taipei, when my destination was Bangkok. Jordan refused to book my return using a very flimsy excuse. So I booked my own return BKK to SFO. I received less than $1600 credit on Air India, which will be almost impossible to use. I got less than $200 value out of my $4200 paid.

Subsequent discussion with Jordan was useless, he is a mean-spirited bully.

Do not use this company unless you like contempt and scorn. Never again.

I used Top Business Class for two sets of tickets. We found Rico to be very professional. He went out of his way to give us alternative deals available to us. He kept us up to date on our flights even after we booked the tickets. We will use them again.

If you are buying tickets from this company, understand that the sale is final. The agents are not trustworthy. At least the one I dealt with.

I requested a quote from *, who then badgered me into buying that ticket promising that it's fully refundable within 24 business hours (given that I was buying on Friday, he said I had until Monday). I called him the next day to cancel it, he said he will do it on Sunday when he is in the office. On Sunday he was unreachable. On Monday I called the general line, everybody I spoke to refused to give me management phone number transferring me to *, who told me that he can refund me only 95% of my ticket, and also refusing to connect me to management.
There is no accountability at the company. I would appreciate any suggestions on how to deal with it.

*Personal information redacted by admin

I was going to surprise my wife with an anniversary trip to Europe and was getting quoted ridiculous sums. Top Business Class literally is above the competition as they were able to not only provide us with an excellent quote but were always there in a support role to make sure that my experience was absolutely fantastic. They were friendly and courteous and helped me every step of the way. I was able to book the flight instantaneously and the trip went without any problems. Kuddos to Top Business Class and everything they do. They got a customer for life.