Fred S.

I had to change the date off my return flight due to family medical emergency. I paid $4200 and got exactly one business-class flight SFO to only Taipei, when my destination was Bangkok. Jordan refused to book my return using a very flimsy excuse. So I booked my own return BKK to SFO. I received less than $1600 credit on Air India, which will be almost impossible to use. I got less than $200 value out of my $4200 paid.

Subsequent discussion with Jordan was useless, he is a mean-spirited bully.

Do not use this company unless you like contempt and scorn. Never again.