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TomTop Reviews Summary
Tomtop.com presents a mixed reputation among its customers. On the positive side, many appreciate the competitive pricing and the quality of certain products, particularly when sourced from their European warehouses, which often results in timely delivery. However, significant concerns arise regarding customer service, with numerous complaints about unresponsive support, difficulties in processing returns, and inadequate handling of defective items. Customers frequently express frustration over shipping issues and perceived deceptive practices, leading to a growing sentiment of distrust. Overall, while Tomtop offers appealing deals, potential buyers should be cautious due to the inconsistent customer service experience.
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One of the best (if not the best) eshop. I use it to purchace any kind of hight tech equipment (mobile phones, tablets, headphones) with no problem at all. The shipping is fast and the communication with tomtop representatives was alway direct and quick, even whe I wanted to cancel an order. Prices also are really good
Son unos ladrones, yo pagué casi 10 euros por un envío rápido desde Alemania, y ellos me enviaron desde China, y mi paquete que tendría que llegar en 4 días hábiles, llegó mas dos semanas después, les pedí que me reembolsaran el dinero del envío y no me reembolsaran.
I RECEIVED THE PRODUCT ON A REASONABLE PERIOD AND IN PERFECT CONDITIONS.
THE PRICE IS GOOD AND THE PRODUCT ALSO.
THANKS.
Tomtop is an absolutely reliable partner with very good prices and assortment. Good support, friendly staff and always up to date with new products. I have already ordered several times and everything was delivered punctually.
First purchase on tomtop, fast shipping, product as described in the advertisement, I am very happy, product arrived well packed, without havarias even being taxed in 200 reais in my country of origin Brazil
I started buying with TomTop last month, so, one month after that i'm very happy with the experience... They have a good price, a good shipping time and discounts for each buy you do.
I'm buying each month new products at TomTop.
What you want to know about the product market, but it is very good for a sale with credit card and without shipping too much beyond the tracking code without possibility of screening in Brazil.
Quality products at competitive prices with a reasonable delivery time to Spain. Good service. Easy to deal with tomtop.
Super ceny! Fajny towar. Dostepnosc od reki. Wysylka blyskawiczna. Polecam. Obsluga klienta na bardzo wysokim poziomie.
Me encanta los descuentos de esta web y su programa de puntos. Envíos rápidos de confianza. Recomendable.
Uma das melhores compras que eu fiz em todos os anos, recomendo o site e comprarei, muitas vezes mais!
Excellent seller. Products with high quality. Very fast shipping. Great variety of products with very good price. I'm sure I'll buy the tomtop again.
Very good shop, fast shipping and nice service. Only original products in nice prices.
Customers may track their parcel on special website. For me awesome!
Good comunication and all questions was solved, good shipping and secure site. Prices very competitive and great stock of mobiles.
Excellent site, had no problems from them and received my goods in an Excellent condition. Ordered from them more than once now and the experience is always Excellent.
The first order in the store Tomtop, quadcopter Hubsan H501S, excellent price, on sale of only $200. Delivered to Russia for 1 month. With quadroopter everything is fine, I recommend Tomtop.
Great prices & very quick delivery makes this a great place to shop, i would this website recommend to anyone
The site is very good, good prices and the delivery and tracking are perfect, an example to be followed!
I bought over 20 items from Tomtop and always got my order as advertised and swiftly. I even won a giveaway there, I didn't even believe those were real but I won. My opinion of them is good.
I am a customer here for a month and I am very pleased. I recommend to everyone to buy from this site. Totally satisfied. Tasos
From the business
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer, please kindly let me know your order number and email address so that i can check if for you and help you to solve your problem.