Super webshop! Correct, fast and cheap.
I've never had a problem. Good quality things are sold!
Thanks for all!
Fast shipping, good costumer service, quality products! Everything was ok after more de 10 orders from this website.
I made 3 differents orders on Tomtop and have no problem. Products are ok, shipping as well. Recommended.
My first ever buy over internet was hassle free and turned up promptly. Thanx. Have since bought three more items without a hitch.
Excelente service, good quality, fast delivery, one of the best market web place, trusted 100%, help included
Bought on December 4th, said dispatched 19, yes, after 15 days, never got tracking number, nothing, costumer service doesn't exist. Full o craps..
Great quality merchandise it arrived in timely fashion and now I will order again was very happy xxxxxxxxxxxxxx
Tomtop has one of the best calls I've ever used on lohas online. Everything fast and transparent, very efficient. Highly recommend!
Bgt a mini keyboard on offer. Cheaper than most other websites. Happy with the pdt. Good quality at nice px. Delivery was fast too.
Quick response and delivery
Good quality of products.
100% confiable.
I have been purchasing from Tomtop for about 5 years
I have made two orders from this site, one moblie phone and a laser pointer, All went well. Thank you
Fab and great company to deal with:-) recommend ed10++++++++++. Will be buying more goodies from them:-)
Received an item 240v while I am in. 110 v area also wrong plug 10 days and 20 emails later still no resolution
Dear Salim J,
I am very sorry to see this reviews,
Please is there any possible to update me your order number and email address? So that i can check the details and supply you a solution as soon as i can.
Thank you very much for your patience and looking forward to see your positive reply.
Tomtop.com
Awesome selection and prices, cashback was quickly credited. Highly recommended. Will definitely be using again
I ordered KKmoon parking sensors from UK warehouse. Superfast delivery! Great product! Definitely recommend!
Very bad customer support they never answer emails.
If you have any problems it's almost imposible to contact them
My dear customer, i am very sorry to hear that, pls kindly advise your email address and order number, i will help to resolve this matter.
Outstanding products, excellent quality, fast delivery, exceptional advice. VVery useful site with warehouse in different EU countries
Answer: Do not do business with Tom top. Stole $350 FROM ME! Failed to fulfill order and string you along with lies and fake shipping labels.
Answer: They have emailed Me back several times. Every time it was an excuse on why they can't give MW my refund
Answer: Simple answer is NO they will not refund your purchase. Doesn't matter what the reason is. Best bet is to go through your Credit Card if you can - I'm assuming you haven't purchased item yet. My story a while back is... I made a $5 purchase for a tackle box from TOMTOP through eBay. TOMTOP seems like they have several accounts under eBay. I have made a total of two purchases under their different accounts. Both items were for a tackle box. The first purchase was never received and waited 2 or 3 months (I can’t recall) for it to arrive as they described in the listing. TOMTOP’s customer service is excellent when they are selling or in the process of selling you an item. The problem starts when you have to make a claim or return an item. Well they kindly assured me to wait all the way until eBay’s money back guarantee was gone (I think this is within 30 days). I could’ve gone through my credit card for refund but since this was only $5 it was not worth it. Writing the bad review here was fulfilling to me. The second time I bought the tackle box from TOMTOP through eBay arrived quickly this time. The only difference was that they were under different Ebay account holders. I would have liked to leave them bad feedback but didn’t since I did receive the tackle box. Now why did I purchase from them the second time? It was because I didn’t expect to receive it and wanted to go through eBay for the money back and leave the bad feedback……………. Moral of story…. Don’t purchase from TOMTOP unless you can eat the loss.
Answer: Dear customer, don't worry about that.We will do our best to make you satisfied.Our service will help you.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviess. Shipping from TomTop is rather quick -- in my case it was only 8 days. What takes so much time is getting your defective product replaced or getting your money back -- in my case it was over 13 weeks. Good Luck.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviews. It is no accident TomTop has so many: these are real customers with problem experiences. TomTop, like most Chinese sellers, pay customers to post good reviews of their products and many have employees who post positive reviews as well. If you buy from TomTop, chances are very good you will be writing another one of those 1-star reviews three or four months from now.
Answer: Dear customer, I am sorry to hear that, could you please take videos and pictures, then send them to support@tomtop.com. Relevant service will help you.
Answer: Please, please, please start the complaints procedure now. Do not wait any longer, they lie and you will lose your money. They buy time and make phoney excuses. Read the good reviews of Tomtop again - you will spot similarities in the poor gramma and spelling - THEY ARE FAKE and planted reviews by Tomtop to offset the genuine complaints. DO NOT USE TOMTOP. I hope this helps you to be one of the lucky ones.
Answer: Dear customer, I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.
TomTop has a rating of 2.9 stars from 3,474 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TomTop most frequently mention customer service, tracking number and credit card. TomTop ranks 4th among Wholesale sites.
Sorry for unsatisfy purchasing we brought, Would you pls give me your order number and email? We will check it for you, thank you.(*^__^*)