TomTop has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
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TomTop

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Hungary
2 reviews
0 helpful votes
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Super webshop
August 16, 2017

Super webshop! Correct, fast and cheap.
I've never had a problem. Good quality things are sold!
Thanks for all!

Date of experience: August 16, 2017
Romania
1 review
0 helpful votes
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Good value for money!
August 25, 2017

Fast shipping, good costumer service, quality products! Everything was ok after more de 10 orders from this website.

Date of experience: August 24, 2017
France
1 review
0 helpful votes
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Reliabble
September 2, 2017

I made 3 differents orders on Tomtop and have no problem. Products are ok, shipping as well. Recommended.

Date of experience: September 2, 2017
New Zealand
1 review
0 helpful votes
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My first ever buy over internet was hassle free and turned up promptly. Thanx. Have since bought three more items without a hitch.

Date of experience: August 23, 2017
Francesco D.
Italy
1 review
0 helpful votes
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Amazing
August 29, 2017

Excelente service, good quality, fast delivery, one of the best market web place, trusted 100%, help included

Date of experience: August 29, 2017
New York
1 review
2 helpful votes
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Steeling money
January 1, 2017

Bought on December 4th, said dispatched 19, yes, after 15 days, never got tracking number, nothing, costumer service doesn't exist. Full o craps..

Date of experience: January 1, 2017
shamy z. TomTop Rep
over a year old

Sorry for unsatisfy purchasing we brought, Would you pls give me your order number and email? We will check it for you, thank you.(*^__^*)

New York
2 reviews
0 helpful votes
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Quality merchandise
August 27, 2018

Great quality merchandise it arrived in timely fashion and now I will order again was very happy xxxxxxxxxxxxxx

Date of experience: August 27, 2018
Brazil
1 review
0 helpful votes
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Great service at good price
September 13, 2017

Tomtop has one of the best calls I've ever used on lohas online. Everything fast and transparent, very efficient. Highly recommend!

Date of experience: September 13, 2017
Singapore
1 review
0 helpful votes
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Good buy
September 12, 2017

Bgt a mini keyboard on offer. Cheaper than most other websites. Happy with the pdt. Good quality at nice px. Delivery was fast too.

Date of experience: September 11, 2017
Romania
1 review
0 helpful votes
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Great job
September 25, 2017

Many products at competitive prices.
Europe warehouse and fast delivery.
I recommand to everyone this platform

Date of experience: September 24, 2017
Austria
1 review
0 helpful votes
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Good Shop
September 25, 2017

TomTop is a good shop and the Prices arge good.The ordered batteries Mod."Wild Scorpion" are always in use with me.
Manfred from Austria

Date of experience: September 24, 2017
Brazil
1 review
0 helpful votes
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Excellent place for shop
September 25, 2017

Quick response and delivery
Good quality of products.
100% confiable.
I have been purchasing from Tomtop for about 5 years

Date of experience: September 24, 2017
Portugal
1 review
0 helpful votes
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NIce store
January 30, 2018

I have made two orders from this site, one moblie phone and a laser pointer, All went well. Thank you

Date of experience: January 29, 2018
GB
1 review
0 helpful votes
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Fab
September 29, 2017

Fab and great company to deal with:-) recommend ed10++++++++++. Will be buying more goodies from them:-)

Date of experience: September 29, 2017
Canada
2 reviews
8 helpful votes
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Worst customer service
January 28, 2018

Received an item 240v while I am in. 110 v area also wrong plug 10 days and 20 emails later still no resolution

Date of experience: January 28, 2018
shamy z. TomTop Rep
over a year old

Dear Salim J,

I am very sorry to see this reviews,
Please is there any possible to update me your order number and email address? So that i can check the details and supply you a solution as soon as i can.
Thank you very much for your patience and looking forward to see your positive reply.

Tomtop.com

GB
1 review
0 helpful votes
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Awesome selection and prices, cashback was quickly credited. Highly recommended. Will definitely be using again

Date of experience: September 4, 2017
GB
1 review
0 helpful votes
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TOMTOP
May 25, 2017

I ordered KKmoon parking sensors from UK warehouse. Superfast delivery! Great product! Definitely recommend!

Date of experience: May 25, 2017
Italy
1 review
0 helpful votes
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Excellent
May 31, 2017

An excellent website, serious, fast, i recommend it. Lot of choice, good price.
You Can check anythings.

Date of experience: May 31, 2017
Spain
1 review
0 helpful votes
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Very bad customer support
February 14, 2017

Very bad customer support they never answer emails.

If you have any problems it's almost imposible to contact them

Date of experience: February 14, 2017
shamy z. TomTop Rep
over a year old

My dear customer, i am very sorry to hear that, pls kindly advise your email address and order number, i will help to resolve this matter.

Romania
1 review
0 helpful votes
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Best stuff, fair prices
February 15, 2017

Outstanding products, excellent quality, fast delivery, exceptional advice. VVery useful site with warehouse in different EU countries

Date of experience: February 15, 2017

Overview

TomTop has a rating of 2.9 stars from 3,474 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TomTop most frequently mention customer service, tracking number and credit card. TomTop ranks 4th among Wholesale sites.

service
293
value
296
shipping
298
returns
221
quality
279
This company responds to reviews on average within 1 day
+141