business logo of Tuckernuck

TuckernuckReviews 1,789

3.1

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Tuckernuck?
grey star
grey star
grey star
grey star
grey star

Tuckernuck Reviews Summary

The company has garnered a mixed reputation, with many customers praising the quality and style of its clothing, often describing items as well-designed and flattering. However, significant concerns have been raised regarding customer service, particularly in relation to delays in processing returns and refunds, as well as difficulties in reaching support. Customers have expressed frustration over inconsistent sizing and the lack of timely communication from the company. While some shoppers appreciate the product offerings and reasonable prices, the overall sentiment suggests that improvements in customer service are crucial for enhancing customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
170
value
7
shipping
7
returns
5
quality
655
This company does not typically respond to reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
Follow CATHERINE I.
Unfollow CATHERINE I.
Share Review
Report Review

Customer Service
August 12, 2022

I am a frequent Tuckernuck shopper. Most of the items I order are as described, however, I frequently order more than one size or take a chance on an item I like, but may not be certain I will keep until I try it on.

Tuckernuck has an easy return policy and I have never had an issue or concern when I have had to return an item.

Date of experience: August 12, 2022
Ohio
1 review
0 helpful votes
Follow MIKAELA Z.
Unfollow MIKAELA Z.
Share Review
Report Review

First, I ordered a sale item and it arrived in the incorrect size. I wrote to customer service, they sent me a label, I returned the incorrect item, and they were to ship the correct item. I never received it. All I got was this survey.

Date of experience: August 12, 2022
South Carolina
1 review
0 helpful votes
Follow ANNA PAIGE P.
Unfollow ANNA PAIGE P.
Share Review
Report Review

My first order
August 12, 2022

Love my clothes. They run true to size and I have received compliments walking down the street in Charleston last Saturday from perfect strangers on my dress! The blouse has brought numerous complements too!
Unfortunately my black eyelet top tore when a kitchen cabinet pull got caught in the eyelet. I hope it can be mended.

Date of experience: August 12, 2022
New York
1 review
0 helpful votes
Follow PATRICIA Y.
Unfollow PATRICIA Y.
Share Review
Report Review

I'm in love
August 12, 2022

Gorgeous clothing, great communication, respectful return policy; you even shipped a dress to my hotel!

Date of experience: August 12, 2022
Georgia
1 review
0 helpful votes
Follow KAREN H.
Unfollow KAREN H.
Share Review
Report Review

Fast, Easy, and Good Quality
August 12, 2022

I LOVE your dresses! I wish you had a physical store near me so I could try more on, but because you make shipping and returns free and easy I am willing to take a chance on clothes I can't try on. My wardrobe is slowly becoming filled with more and more Tuckernuck dresses and I get so many compliments on them.

Date of experience: August 12, 2022
Wisconsin
1 review
0 helpful votes
Follow SHARON E.
Unfollow SHARON E.
Share Review
Report Review

Barbour Jacket
August 12, 2022

I love my new Barbour jacket. The color is a little darker than pictured. I actually like the color I received better!

Date of experience: August 12, 2022
Illinois
1 review
0 helpful votes
Follow BETSY Z.
Unfollow BETSY Z.
Share Review
Report Review

I never received a shilling confirmation (but did receive an order confirmation). I reached out to ask when my package would arrive and they said it had been delivered. I was able to look back on my ring doorbell and it was not delivered. I was able to see anyone who was at the front of my house.

Date of experience: August 12, 2022
Colorado
1 review
0 helpful votes
Follow PATTY E.
Unfollow PATTY E.
Share Review
Report Review

Way too small
September 11, 2022

I read all reviews of your clothing. But it's way too small! Won't wear it and won't buy from you again.

Date of experience: August 12, 2022
Delaware
2 reviews
0 helpful votes
Follow PATRICIA T.
Unfollow PATRICIA T.
Share Review
Report Review

Need to read description
August 12, 2022

Loved two blouses that I saw on the internet. I thought the material looked the same. When I received them, one was cotton blend which was great and the other was rayon and even though they were both the same size, the rayon one was so much bigger.

Date of experience: August 12, 2022
New Jersey
3 reviews
0 helpful votes
Follow ELIZABETH S.
Unfollow ELIZABETH S.
Share Review
Report Review

New cusotmer
August 12, 2022

Easy to order, clothing came in as presented on the website

Date of experience: August 12, 2022
New York
1 review
0 helpful votes
Follow SHANNON T.
Unfollow SHANNON T.
Share Review
Report Review

Great style, great service
August 12, 2022

Love the selections, the delivery time and the return/exchange process.

Date of experience: August 12, 2022
Ohio
1 review
0 helpful votes
Follow BETH F.
Unfollow BETH F.
Share Review
Report Review

Great Clothing! Nice Variety
August 12, 2022

I love Tuckernuck. The website is informative, with a good variety of products, good close-up pictures and is easy to navigate through. Plus the returns process is easy and accommodating.

Date of experience: August 12, 2022
Florida
1 review
0 helpful votes
Follow PAGE K.
Unfollow PAGE K.
Share Review
Report Review

Adair boyfriend shirt
August 12, 2022

I expected a "boyfriend shirt" to run run large rather than small. The Adair shirt was a bit smaller than i expected, and then I washed it in cold water. Now too small to wear.
I guess I should have exchanged it before washing.:-(

Date of experience: August 12, 2022
Illinois
1 review
0 helpful votes
Follow MARIS K.
Unfollow MARIS K.
Share Review
Report Review

Perfect dress
August 12, 2022

I always find what I am looking for at Tuckernuck. Classic with an edge and something for everyone. After trying many drsses for my daughter's wedding, I found the perfect one at Tuckernuck! Thank you. X

Date of experience: August 12, 2022
North Carolina
1 review
0 helpful votes
Follow KERRY A.
Unfollow KERRY A.
Share Review
Report Review

I love Tnuck!
August 12, 2022

Easy and just as expected. Shipping has markedly improved and is so delightful.

Date of experience: August 12, 2022
Connecticut
1 review
0 helpful votes
Follow FLORENCE Q.
Unfollow FLORENCE Q.
Share Review
Report Review

I have bought several dresses from Tuckernuck. They are always forward thinking in style & color choices. If the dress doesn't work for you, it is easy (and free) to return.

Date of experience: August 12, 2022
Georgia
1 review
0 helpful votes
Follow JENNIFER G.
Unfollow JENNIFER G.
Share Review
Report Review

Perfect 10
August 12, 2022

Quality, fit and colors are amazing! I needed this dress for a beach family photo shoot and it was just perfect to tie all of the colors together. It is forgiving and flattering.

Date of experience: August 12, 2022
South Carolina
2 reviews
0 helpful votes
Follow Liza S.
Unfollow Liza S.
Share Review
Report Review

Awesome!
August 12, 2022

Great communication, fast delivery and great products!

Date of experience: August 12, 2022
Alabama
1 review
0 helpful votes
Follow DEBORAH K.
Unfollow DEBORAH K.
Share Review
Report Review

Everything is Perfect
August 11, 2022

Quality, style and price are the best. Such comfortable fit. Love everything I've received.

Date of experience: August 11, 2022
California
1 review
0 helpful votes
Follow FRANCESCA D.
Unfollow FRANCESCA D.
Share Review
Report Review

Expect the extraordinary!
August 11, 2022

I really enjoy Tuckernuck and it is now my favorite online store as it is filled with wonderful creative and unique things that standout from the norm. My favorites are Tuckernuck earrings which l have started collecting and they always attracts compliments, and then "where can l find those!". I love the affordability and the sense of fun. What l don't care for are the high prices for some of the clothing and the lack of petite clothing, especially with the midi dresses. I am a woman in her fifties and l love midi dresses and looking "up to date" and l find the models always are normally 5"9/10 and consequently the dresses are huge on me. Why doesn't Tuckernuck use petite models?

Date of experience: August 11, 2022