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Tuckernuck Reviews Summary
The company has garnered a mixed reputation, with many customers praising the quality and style of its clothing, often describing items as well-designed and flattering. However, significant concerns have been raised regarding customer service, particularly in relation to delays in processing returns and refunds, as well as difficulties in reaching support. Customers have expressed frustration over inconsistent sizing and the lack of timely communication from the company. While some shoppers appreciate the product offerings and reasonable prices, the overall sentiment suggests that improvements in customer service are crucial for enhancing customer satisfaction and loyalty.
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I purchased my dress to wear to my sons wedding from Tuckernuck. The dress was great quality and I received lots of compliments. I also bought a dress for the rehearsal dinner but had to return it and my experience with that was easy as well. Oh, and I recently purchased a dress for my class reunion. Love Tuckernuck!
Excellent response time and fast shipping. Love the dresses I ordered!
I bought a dress on sale, the Patchwork Stripe Hayes Shirt Dress. It was non-returnable. I bought the same size I have purchased in the past, but it was so small I could hardly button it. The sleeves are very tight and the dress is very short with no hem. I still paid over $100.00 for this dress and it was a total bust. Will never buy a nonreturnable item again.
The customer service is great, and the clothing is high quality and on trend.
I am glad my daughter referred me to your company. I really like your line of clothing and selections!
First time ordering and it was Great through and through.
Ordered a dress to wear to a summer family wedding—so happy that Tuckernuck offers extended sizes in some items. Was able to find a very lovely, wedding guest appropriate dress in a plus size and I'm so pleased with it!
Once I finally received the dress 3-4 weeks later, I loved it. But it was quite the ordeal, I must say.
You guys initially lost my order, then finally after 2 weeks I got in touch (which also wasn't easy) and learned you had lost my order. I re-ordered at that point, and then was charged twice through PayPal. Finally got that resolved.
This was my first experience with Tuckernuck so I'm hoping it was a fluke and next time will be better.
Quick receipt of clothing, easy returns and exchanges and super helpful people to deal with. So nice not to have to deal with annoying automation! Oh, and continuous great selections and price points.
From ordering to delivery, the process was smooth. The skirt fit perfectly!
I saw Tuckernuck popping up on my social media feeds. One dress particularly caught my eye as a possibility for my daughter's August bridal shower. Ordered it and loved it. I couldn't believe how many compliments I got on it from guests of all ages!
Tuckerrnuck is by far the best company to purchase merchandise. Not only do they have the best products but their return policy is easy quick and amazing. You can't go wrong buying from Tuckernuck! It's the BEST!
I was sent the wrong item twice. Now I've made at least 6 attempts to emails and/or call customer service for resolution. I am unable to get a response or have the call connect for nearly a week now. I've had to contact my credit card for resolution.
I love shopping with Tuckernuck! The items that I keep I get tons of compliments from friends and even people I don't know.
They items I return are credited quickly and the process is easy!
See above/ ordered size too small and had to exchange. Very fast and easy
Had a great experience with Tuckernuck overall, especially with quick and easy returns and finding items that are sold out from other places.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members