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The company has garnered a mixed reputation, with many customers praising the quality and style of its clothing, often describing items as well-designed and flattering. However, significant concerns have been raised regarding customer service, particularly in relation to delays in processing returns and refunds, as well as difficulties in reaching support. Customers have expressed frustration over inconsistent sizing and the lack of timely communication from the company. While some shoppers appreciate the product offerings and reasonable prices, the overall sentiment suggests that improvements in customer service are crucial for enhancing customer satisfaction and loyalty.
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I love how flattering and stylish this dress is. I'm 5'10" and it fits perfectly!
My experience was a good one. The items came in good time and were quality. I am 73 years old and the clothing seems to be for a lot younger women but there are a few that work for me.
The dress is light and airy and fits well except that it is so short that I can't wear it as a dress. I'm 5'9" and the front lands just below my crotch! Will wear it as a top with white skinny jeans.
I had a quick easy response after wearing shoes three times and having them start to fall apart. Appreciative of prompt understanding service for a refund.
Your pictures and videos are great! I especially loved your Italy pictures of the clothes
Beautiful print. Just too much dress for me. Need to be taller to wear it
This is the perfect white dress for a trip into town or a causal dinner. The cotton has a nice weight and was less sheer than expected.
Items came quickly and looked like they did in the photos on the website. I am happy with my purchase and will buy again.
Super easy! Saw the dress loved the colors once received loved the fabric, fit and shape.
Thought it might be a lil short but it is fine!
I was disappointed with the synthetic fabric - I didn't realize I'd ordered a "plastic" shirt
They were able to overnight me a beach chair that I purchased without any charge. Love the chair and love their customer service
It was very Very easy, from a click on Facebook to a new piece in my closet.
The blouse I ordered was very cheap material and a very odd fit. If I were a foot taller, had no chest and was very heavy in the mid section... maybe it would have fit. I tried to contact the company numerous times to get clarification of the return policy. Finally I got through by phone(tried email and phone.) The young lady I finally spoke to was very nice but inferred they were understaffed. Also the packaging was poor. Such a shame. I try to support American business. I was really surprised at the cost vs the poor quality. Such a shame. Maybe this was not the usual experience, but it was mine.
I'm still debating... I thought I ordered the correct size length. Style... sleeve length... etc. Even the color is just what I wanted. However it is somewhat tight across the bust. I've ordered a better quality bra with some support through my chest area and hopefully this corrects the issue. I'm grandmother of the groom and in my late eighties. I'm ok wearing foundation garments and two inch heels and I want to look "put together" but not stand out. I'll know if this dress is the "one" when the foundation has better support. The dress is adorable I want it to work and hopefully not be to hot. Wedding is in September.
I wanted to keep both dresses,
But sadly one was too big.
Luckily returning it was very easy!
Delivery was shipped and items received in good condition, however the fit of both dresses I received was way off and the sizing was huge for an xs. They are unwearable.