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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was simple and easy to purchase tickets. Tickets don't get delivered until the day before but that should be fine
I purchased my tickets with my Visa card, and the sale was confirmed, but then I received a cancellation notice.
I would have preferred to choose my own seats one of our party is very tall and is not comfortable in the middle of a row
As mentioned in title, smooth process of getting the digital tickets onto my phone after purchase.
Very easy to find what band your looking for. A few easy steps and you have your ticket
I bought 4 tickets at 40% more than I bought from Ticketmaster Canada. Unfortunately I didn't not buy the price protection so I was not able to cancel my order. I will be more careful next time. That is my careless mistake, Nothing wrong with the website.
Buying expensive tickets with an unclear site line is unnerving. I hope it works out. The online experience seemed straightforward. My credit card detected fraud. I used an alternative. I hope that does not come back to bite me.
The sale process was good. But the confirmation process could be better. It refers to a transaction on a particular day but does not specify the event. So if you are like me and have several transactions, you can't tell what you are responding about. So while I may have responded I continue to get emails for other events. Can't tell one from the other.
Price was higher than similar seats but was convenient. Further search showed better prices on stub hub.
They use a bait and switch when you use Ticketmaster and upcharge the tickets. I still have not received my tickets
This is so stupid. I haven't received my tickets yet and you want me to write a 50 character review?! It's just a ticket. I buy it. You give it to me. What's there to review?
This was my first ever time watching a baseball game, Everything about my experience was excellent from booking tickets and travelling to the game and watching it. As I'm from the UK I'm trying to experience everything Canada and Vancouver has to officer which has been excellent, the atmosphere and crowd participation is second to none. Ice cold beers on a red hot day, 3 foot hot dogs and popcorn, dancing in the stands and finished with a firework display. Can't wait to go my with everyone from Seaspan ship yard on the 6th September.
Fast and easy to use. Followed by prompt communication. Bravo!
I have yet to receive my tickets. Not sure why and why I have to write a review on this before that. Seems a little scamy thus far honestly.
I haven't received my tickets and it's 3 days before the event. I will never use this site again.
I ordered a parking ticket for an upcoming Pitt game. It was easy and the lot was clearly marked on the map. Will use this site again for sure!
Ordering the parking lot ticket was a quick and easy process.
I received my tickets promptly and everything worked out perfectly.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members