From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The purchase was easy to make and received the same day the ticket.
I will describe my experience after i have received tickets and attended the performance
Ticket face value was about 80.00 per ticket. I paid over 200.00 per ticket. My fault. Thought I was dealing directly with the venue. Won't repeat THAT mistake again.
That said, tickets were delivered accurately and on time via email.
GOOD, I AM LOOKING FORWARD TO MY EVENT AND I THANK YOU! I WILL BE LOOKING FORWARD TO OTHER EVENTS TOO
This is my first time here. The proof will be my admission to the concert. đź‘Ť
It was great but this review is a pain
If you want it dont require so many words.
There are just too many follow up emails for something that should be just a simple purchase
I'm very familiar with spothero, but not tickets on sale. I presume anything will go accordingly when I use my purchased pass.
Easy to purchase and got everything including the conformation
Nothing more to add and there is no incentive for my time to do this feedback
Good experience but the delay in receiving the final confirmation email took at least 15 minutes. But if you are not purchasing at the event gate, then no worries. I would definitely use this site again.
So far so good. Just waiting for my tickets to be delivered………………..
I was unaware that the tickets would be in USD currency it's very unfortunate that it wasn't very clear. I am very upset to be spending way more than I first thought.
I have received my confirmation email, but have yet to receive my tickets. I am now being asked to review the service before my tickets have arrived. Hence 3 stars out of 5. I would suggest asking for review only after fulfillment.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members