From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.
We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Thank you for reaching out. I did receive my ticket. I have never used live nation and was not sure how it worked. All good Thank you
Just OK. Chasing this app, then go to that page. Then getting a text on the phone you are using (?).
Even tho the purchase process was smooth and easy, I am disappointed that I currently don't have tickets in hand. It makes me anxious for the $ we are spending.
Great service it was amazing show. Thank thank thank thank you great.
Speedy and efficient service. Very reliable and easy to use.
Worked exactly the way it was supposed to and I got the ticket without issue
Good great easy experience for me and will do it again eventually
So easy buying the tickets and getting confirmation within 24 hours. Just don't like how we are not getting our tickets till the night before the concert.
Experience was fine. Tickets are marked up considerably though.
The up charge on this ticket was way too high. Be careful about buying tickets from this site.
Easy and fast. Ticket code arrived in two days if purchase. Will use again.
It was simple, I would use the service again.
Seeing the map of the stage lay out and having to highlight the seating made it easy to pick the seating area.
Not sure yet received my confirmation but parking pass ticket not available till Sunday aug 17th
I bought tickets to a show in Canada, prices were clearly marked in Canadian dollars but you changed me U.S. dollars. It's a SCAM. I could not reach customer service to cancel my order.
Went to select 2 tickets for the show i was buying for. Saw the price, decided to see if i could get 4 tickets instead and the price for each ticket then doubled. Went back to to 2 tickets and the price remained at the 2x price. Had to navigate a bit to find the original cost.
Prices are very inflated from the actual seller or ticket master. I unfortunately did not notice and emailed immediately after purchasing and could not cancel. Also, a US company so even more expensive after exchange.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members