From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.
We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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A little too complicated to be able to get my tickets. Please make it easier not complicated.
First time ordering. Not sure yet how this experience will be
I was able to order tickets quickly and they arrived within hours of purchasing them.
I had a hard time submitting the ticket order and it didn't provide the seats until after I received the tickets. I was mot aware the pricing was in American dollars and I did not see anywhere on the site it said that.
Easy and quick transactions with tickets on sale wil definitely be using this site again
It all went smoothly for this Nana ( one who isn't the most gifted at technology) Once the show is over and I know it all worked, then I will be able to better give an opinion. Please check back after 12/6/25 show time!
Bought tickets, got them. Blah blah blah blah blah blah blah bluh blah blah b-blah blah, hope that's enough characters.
Idk how my experience is, yet. I haven't received my tickets. There is still a lot of time before the show. I have to admit that I'm worried. If I get the tickets it will be worth it.
Easy purchase at the beginning; good communications so far. Assuming all goes well at the time the concert happens, I will be totally satisfied with this service.
There was a mistake made on my part! I called and they helped me out with no problems!
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Went on the website and found the tickets that I needed. Fast, simple and easy.
Same issue USD IS HIDDEN UNTIL SEATS ARE SELECTED - misleading when event is in another country. It should be priced in local currency
I think this will work out alright but I got a message I bought the tickets but it would be some time before I could access them through the AXS third party app.
This happened once before, and it was incredibly frustrating experience. So I tried to sign into my AXS app, and no matter what combination of my email I use they tell me I already have an account, but I've got the wrong email or password. I looked up my notes from my prior issue two years ago at red rocks and they were actually 20 steps that I had to take to get my tickets. If I had known, this was gonna be an AXS transaction, I wouldn't have done it. I say all that and also will say I understand that maybe I'm not savvy enough on these digital apps, but I use them all the time. So we'll see if it works out
I have paid for the tickets and received confirmation that I purchased them. I have not received my tickets yet. I have not contacted customer service yet regarding the missing tickets as I thought it may take a day or two.
The site is simple and easy to follow and use with no hassle. Purchasing and finding tickets were quick. Definitely appreciate it all.
My dumb self clicked on this site instead of the actual official site and had to pay over a hundred dollars for two general admission tickets and when i went on the site after the fact to confirm the time of the event i discovered the general admission tickets were 26 dollars each. This site is so stupid and I knew it would be either impossible or insufferable to try and get a refund so I didn't even try. All i know is i'll never get anything off of this site again.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members