TicketsOnSaleReviews 34,929

I got the expected response. I brought 6 tickets for a birthday gift for my family who came in town but because of COVID. The kiss concert got cancelled. They will not refund my money because of COVID. Plus my family will not be here next year for the concert. So I'm out of the money and again the company won't refund. Plus the concert is rescheduled for next year. I know my family will not be here so at least they could do something about the 4 tickets but no it's a Covid issue.
Your company fracking sucks. Thanks for treating your customers like $#*! and telling them to recoup their money by reselling them. Great, stupid idea but that is not my responsibility. Thank you for stealing my money and frack this company. I will be telling everyone i know and my friends online and tell them to go somewhere else to get tickets. Plus I will always tell it like it is. Your company is a thieving piece of $#*!.

I ordered tickets to Lady Gaga for my girlfriend for her birthday. I ordered the tickets in early march right before covid-19 really took its toll. The show was originally scheduled for early august 2020 at wrigley field. The show has since been postponed a year to august 2021. I do not know if I will be able to attend, multiple potential conflicting events and also work vacation time may not get approved. Company is impossible to get ahold of, the online chat no one answers and their phone line is one prerecorded message loop where you can't actually talk to anyone. This company is a joke. I submitted a fraud claim with my bank and they can't do anything because ticketsonsale cited a bogus changed policy in their response to bank of america's fraud inquiry. Now i just have to hope it gets canceled as them not providing the original service that i purchased is the only way my bank will refund me over 400$.

I bought 3 tickets to see the Weeknd on august 6th 2020 from you. At the time of purchase I contacted you asking for a wheelchair accessible seat. I contacted you repeatedly about this and emailed back and forth with several of your representatives. Not one of them made any attempt to help me with the matter, instead just told me you have no control over seating. I asked to be referrred to someone who COULD help me and you repeatedly ignored me. The purchase I made was for presale tickets which had not officially gone on sale yet. You refused to help me with a wheelchair seat, and when you would not help me with the matter, I notified you I no longer wanted any tickets from you because you could or would not help me get tickets my disabled son could use. You refused to cancel the order and submitted it anyway days later when the tickets actually went on sale. Now the concert which was re-scheduled from August 6,2020 to August 1,2020 has been rescheduled by you again for an additional year, and according to your website, the concert will be August 1st 2021. This is unacceptable. No one pays for concert tickets and waits a year a half to see the show. The tickets you refused to help me get with wheelchair access are no good to me to begin with. Now you expect me to wait 18 months for the show. We are planning to move out of california next spring, which means we wont even be here next August. I WANT A REFUND. For the record, your company is a rip off and you are deliberately ripping people off. My guess is a class action law suit is in your near future, and I want it on record that I repeatedly asked for my money back for the goods you have no intention of delivering. Shame on you people. I'm going to post my story of dealings with you on facebook for 5000 other people to see. I'm going to post it on every bulletin board online I can find and hope that it goes viral. You are a shady business and people need to know what you are doing.