TicketsCenter

Purchased two tickets for Ain't Too Proud at the Fox Theater in Atlanta. Seller on sent one ticket and could not be located. We planned to attend the event but filed a fraud claim through American Express. This was a scam and do not use this service unless you want to be disappointed.

I purchased tickets in March. It is now June and the show is two weeks away; and still no tickets. Customer service keeps telling me I should have received them or they will be sent? Received an email that they were sent/delivered, but still nothing in my AXS account for tickets. This company is a scam and not helpful when things go wrong. Use another site!

DO NOT buy tickets from this agency! I gave it 1 star because there was not an option for 0. Worst ticket buying experience I have ever had. $116 up charge for $39 tickets! After realizing this, I attempted to get a refund. Read the fine print, and hopefully you don't need a refund. You won't get one, or find anyone interested enough to help. Horrible!

Not made aware until day of event after online purchase of parking pass that unable to park for event until 30 min prior to event, tried to park in parking garage and was told to come back later. Had to pay to park somewhere else to get in line for our event in a timely manner. Called customer service and was refused a refund and not offered any help after speaking with them and being placed on hold multiple times. Now out 50 dollars. Will not use this company again.

This site mimicked the site of the official venue's tickets web site. All along the ticket buying process, a "100% guarantee" logo appeared. After submitting a pending order--PENDING, mind you--I discovered my mistake (and the fact that I'd been overcharged about $100 for an event that was far from sold out). The center announced that I could not rescind my request and that the "guarantee" only applied to restricted circumstances. I submitted a charge dispute to my credit card company and urge everyone with a similar experience to the same.

They charge you more than double. Very very misleading. Hidden fees in wicked fine print. Will not refund tickets within minutes of purchasing them and don't bother with the insurance because that's a scam too. I learned the hard and now I'm hoping the tickets I think I purchased come through. Won't even send you the tickets until 3 days before the event so you can't resell them because you know you made a horrible choice and are now stuck. Stick with Ticketmaster and stubhub. Stay far away from ticket-center.

They sell tickets they dont own for way over the value. My wife didn't realize it until it was done and when we tried to reverse the transaction the customer support rep, Eve was horrific. Rude, interrupting, not listening, and not an ounce of empathy or sympathy for our situation. I would never use this service again in the absence of a written apology from her and the company. Worst customer service I have ever received.

I was concerned about the tickets that i purchased and just wanted more information about how to acquire the tickets. After calling and only getting responses from machines we got re arraigned to an online chat where the customer service representative would not help me with any information concerning the authenticity of my ticket or allowing me to contact the seller for confirmation. I will absolutely never use this site again.

I accidentally ordered tickets to I thought was a padre game for Father's Day in San Diego. It is actually in Colorado. I called 2 minutes after realizing the mistake I live in San Diego. The girl was no help at all and she would not refund any money. Scam Scam and bad business practices.

I very seldom buy any concert or show. When I searched for the title, this site came up and I thought just like movie ticket, I need to buy from a third party! When I picked the seats, I was sure I picked something closer to the stage for $150 per ticket thinking I must be getting a pretty decent seat. I bought two tickets and there'sa $45 processing fee plus taxes… all in all, $430 for two tickets! Never spent so much for tickets. Anyway, when we get to the theater, we literally sat second to the last row! Totally ripe off! Will NEVER buy from them again.

From Perth in Western Australia we were easily able to see and then purchase tickets to Yankee Stadium from this website. Secure, easy to navigate and quick. We would recommend this site.

My sister bought tickets on this site and it appears fraudulent. The site is out of India and the people seem to have American first names but no last name. When you ask how to file a customer complaint the person on the phone says they are the complaint department. They keep you on the chat line or phone for hours and never resolve anything. I am not sure there are actually any real tickets involved, they rely on your excitement to get tickets and then price gouge you. These tickets pop up when you are buying on ticket master. Stay away from this site!

The site offers tickets they don't have and bills immediately, then cancels the order with no explanation. You're expected to wait with a multiple hundred dollar hold on your card for 5 days for the refund. Customer service is a chatbot. My service fees were 20% on top... At the end... No explanation... Plus a billing fee. God I hate parasitic companies like this.

They came up first on the web search - We were thinking we were on the PAC website. They charged 109.00 for 30.00 tickets, plus a service fee of 31.00 per ticket. A complete scam, so make sure you are on the real website for the event before you proceed. A lot of red flags, like not being able to give you actual seat numbers, and only having limited seating choices.
Hopefully they will be prosecuted and put out of business soon.

I received three tickets for a show in Portland (Imagine Dragons) no problem. But the additional service (parking) I paid $80 for never arrived. I got the email from tickets-centers saying an email had been sent, but it never was. (This was confirmed.) I contacted tickets-center on two separate occasions, and once had a lengthy text chat with a very nice customer service rep. Bottom line, they could not help me and I was defrauded. I cannot recommend this service for that reason. The concert was great, by the way, and I found parking elsewhere, but I hate being taken for even $80. Hilariously, I FINALLY got an email AFTER the concert saying my parking voucher (the one I never received) had expired.

Like others, I thought I was dealing with the venue. The ticket price was $275. After purchasing, I noticed the actual venue site; two tickets at $35/each. Are you serious! I find it hard to believe it is legal. On top of all that, I do not even have the tickets until 2 days before the concert. I am more than not impressed. I find their business practices unethical, purposefully deceiving. I am normally not a review guy. I can handle the loss but I think of all the people who probably can't take a hit like that. Very sad.

This was a horrible experience. They overcharged us for the tickets by a lot and then the tickets had to be transferred from someone. The person did not transfer all the tickets and instead sent us duplicates of some. When we called them we were told there was nothing they could do. I would not recommend them to anyone!

This company paid extra to google to get their name first. You don't get your ticket as soon as you pay for it. They give you the run around and tell you the tickets will be released and to download axs app. I purchased tickets through axs app for the same concert, they transferred immediately. Do not trust them, there customer service is overseas and out to take your money! Stay away. I wish there was a way to get them shut down.