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Wisconsin
1 review
1 helpful vote
Follow upset f.
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I warn you stay clear of this website. I purchased t2 tickets to a local baseball game for a father and son night, and was under the impression that the tickets were $44 dollars a piece and bought them thinking I would be giving my son a wonderful experience. Well when I printed off the tickets it had $12 on it hat a complete rip off! I was over charged with taxes and ridiculous fees about $110 that buys a lot of hot dogs and souvenirs for an 8 year old boy. And also dont waste your time calling there customer service, they are complete useless and cant speak fluent english. Please take my warning and stay clear!

Date of experience: August 8, 2022
Massachusetts
1 review
7 helpful votes
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A legal scam
November 14, 2022

They pay to get listed at the top of search results so you think resellers are the only option when it's not the case and there's no way to get your money back when you realize you've been had. Completely misleading and made me pay more than 2nd what I had to for event tickets. I will never knowingly do business with them again and if I could find a way to take legal action, I absolutely would. Seeing events has become a miserable process because of companies like this.

Date of experience: November 14, 2022
Canada
1 review
3 helpful votes
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SCAMMERS OF SINGLE MOTHERS
February 22, 2023

They over charged me for tickets that should jave only been 194$ they sent me an email reflecting 286. I was charged 397 almost 400$ for ticket that are so far away from stage they are not worth 400 ever they would not refund me what they agreed upon. Zero customer service with all these bad reviews how is Google allowing them to be in business on thier site.

Date of experience: February 22, 2023
Canada
1 review
6 helpful votes
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DO NOT BUY TICKETS
December 10, 2019

What a scam. Do NOT use this site. We bought monster truck tickets that should have only cost us $135 for our family of 4 and it cost us over $600. They refused to refund or do anything about it. Useless people, useless company. I hope you get shut down for good you low lifes.

Date of experience: December 10, 2019
Texas
1 review
2 helpful votes
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Scam group
January 26, 2022

A scam site. Mimics the venue site. Charges twice the amount of the ticket. Offers not refunds, even when I realized my mistake immediately. Customer service is non-existent - just recorded message hell.

Avoid at all costs!

Date of experience: January 26, 2022
California
1 review
0 helpful votes
Follow Billy N.
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I google searched The Cure tickets at The Hollywood Bowl 2023. I thought I was going through Hollywood Bowl/Ticketmaster, but while the ticket clock was running out of time I spent 5 times the amount on terrible seats.

Ticket Center was very sneaky about this. I should have been paying better attention myself, but I'm willing to bet they know what they're doing and gouging people.

Be very aware of this shady company. I learned my lesson. They will not have my support anymore. It's unfair that these company raise ticket prices for true dedicated fans.

Date of experience: May 26, 2023
California
1 review
0 helpful votes
Follow Jeff K.
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As a paid Google advertiser I found Ticket-Center.com and other advertising ticket agencies listed on the Google search results above the actual venue that produces the show and sells the original tickets. Not a problem in itself. But when I bought a pair of tickets I found that I paid more than double the price for tickets with row number but no seat number than was currently being sold by the original vendor in same row for this event which was still 13 days away.

So if you are in a hurry like I was you can get burned by Ticket-Center. And since all the tickets they were listing for this event had this similar excess pricing it was clearly no accident. Ticket-Center.com scams people as far as I can tell. Avoid them!

Date of experience: December 8, 2021
California
1 review
0 helpful votes
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For some reason this company comes up at the top of the Google search when I entered California State Fair concert tickets. So I thought I was buying tickets from there. Turns out, the Fair uses a different ticket outlet and the tickets I paid $59 each for are supposed to be $25 each. I thought I was getting letter section seats, instead the email I got says general admission. Of course there is no way to cancel or get a refund. I was just trying to do something nice for my dad, taking him to see Kool and the Gang for his birthday. Now I can't even feel good about it because this company played me.

Date of experience: July 23, 2023
Texas
1 review
0 helpful votes
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I bought tickets for my wife to the Kat and Dave show and it got cancelled, Tickets-center.com is refusing to give me my money back. They said tryhey won't reimburse us because the show was reschedule, however no new date has been scheduled. We lost $421.79

Date of experience: October 11, 2022
Idaho
1 review
0 helpful votes
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I really wish I read more reviews before buying here. Just like lots of people have said, you get $50 tickets and it ends up being $294 which I ended up doing. Also, the show got rescheduled and can't go so I have been trying to get my money back and it is nearly impossible. Please don't do what I did and never even consider this BS place.

Date of experience: June 29, 2022
California
1 review
0 helpful votes
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Complete Scam
November 25, 2022

Make sure you double check everything before you hit the purchase button. I just bought Christmas Carol tickets for $800. I'm like damn that is steep...and $44 per ticket service charge...Plus $12 to have them email the tickets to you. I figured Covid was driving the price up...these tickets are not some high dollar fancy theater...Regretfully i double checked the prices after my purchase and including fee's they were only $200 total...I'm getting fleeced for $600...ouch! I called customer service within 5 minutes and were told the tickets were already processed and there was nothing they could do. Offshore call center that sounded like she had explained the same story over and over again... I guess the higher ratings for this site is that you have a good chance of getting someone to bite and pay extra for your tickets. Totally immoral...don't do what I did...check all your options before using this place.

Date of experience: November 25, 2022
Texas
1 review
0 helpful votes
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Tickets
September 7, 2022

The interactive seating chart was extremely helpful. We'll see how easy it is to access the event tickets and parking tickets when they are sent to us. Now I'm feeling ticked off because I am being forced to do this review then in the next page I have to fill out my personal information.

Date of experience: September 6, 2022
Maryland
1 review
6 helpful votes
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Outrageous
December 12, 2019

Terrible. I was completely misled. Warning everyone who reads this not to purchase tickets through this system. Bought three tickets to a ballet at the Kennedy Center in Washington DC for a "nice" family outing. Turns out after downloading the tickets and seeing their face value, the price was more than 200% the true cost, so I feel so cheated. It was also not clear this was a resale platform, the "fine print" about no refund conditions is very easy to miss, and the phone system is specifically designed to make it nearly impossible to speak with a representative. I am so unbelievably upset and don't want others to fall for what I did. Do not use!

Date of experience: December 12, 2019
Massachusetts
1 review
0 helpful votes
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$#*! You!
March 31, 2022

I honestly hope whoever created this company family gets run over by a bus multiple times. I hope that every single kid your wife tries to have is a miscariage. I hope Russia mistakes ur $#*!ty low life $#*!ing house for Ukraine and bombs it. I hope everyone ur related to gets herpes and dies. Paid $240 for 2 lawn tickets which are actually were $25 each. Ok back to my rant please PLEASE I hope you slowly break every leg u have. I hope your wife cheats on u with the entire country of South Africa. I hope u get tied up and have to watch ur daughter get molested by Big bird.

Date of experience: March 31, 2022
Oregon
1 review
0 helpful votes
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Made an order and less that 24hours later got news that meant I need to leave the country for a family matter and they refused to offer help even though all that had happened is they took my money. No tickets received yet, order still unfulfilled and yet offered nothing more than telling me to sell them myself. Will never use the service again

Date of experience: August 31, 2022
Vermont
1 review
4 helpful votes
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Scammers
October 22, 2021

I paid $966 for 6 tickets to a show in Boston that was just cancelled. Ticketscenter will not answer calls, and only provides canned responses to my email inquiries asking for a refund. Horrible business.

Date of experience: October 22, 2021
California
2 reviews
23 helpful votes
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I've started calling 48 hours before the event, after waiting 45 minutes, the office hung up on me. I called back, the guy issues a re-transfer, telling me I received ticket but never got any emails or texts. They have use another mail, they send me the tickets minutes before the concert. I physically couldn't make it in time, I was late with VIP tickets I purchase which was a waste due to being late. THE worst company ever. DO NOT USE them. Got tickets at 4pm with a 3 hour to get to event. Even some reviews are labeled "pissed off consumer."

Date of experience: September 30, 2021
Canada
1 review
15 helpful votes
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Unending Rescheduling
December 20, 2021

My order was rescheduled several times over the past while from April 2020 to September 2022. The new date doesn't work at all and I want my $500 back. When I contacted the online platform, because you can't speak directly to an agent on the phone, they refused to return my money. They suggested that I resell my tickets, even though it is an e-ticket with my name on it and there are anti-scalping laws in my country. So unhelpful and way more expensive than tickets my friend found on a different website.

Date of experience: December 20, 2021
California
1 review
3 helpful votes
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No refunds
April 26, 2021

Had tickets for a Roger Waters show in sept 2020. It was cancelled due to covid. Now it's rescheduled for sept 2022 and there is no option for a refund? Totally unacceptable. I wont even be living in the same state come 2022. Do not give these crooks money.

Date of experience: April 26, 2021
Canada
1 review
2 helpful votes
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Not Impressed
May 19, 2023

I purchased sports tickets from Ticket-Center over a month ago. Keep getting excuses why I haven't recieved them yet. They had no problem taking my money right away. Just haven't produced the tickets. Wondering if it's just another internet scam.

Date of experience: May 19, 2023

Overview

TicketsCenter has a rating of 1.7 stars from 1,588 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TicketsCenter most frequently mention customer service, credit card and face value. TicketsCenter ranks 346th among Tickets sites.

service
724
value
744
shipping
540
returns
624
quality
616