TicketsCenterReviews 1,591

Their tickets are inflated to begin with, but that's not the worst of it. Due to the COVID-19 crisis, an event I have tickets for was postponed. The performer and the venue both indicated that when the show is rescheduled, if a ticket-holder can't make the new date, a refund will be issued. I called Tickets-Center and asked them if they would similarly offer a refund if I can't attend on the new date, and they said no -- they'll honor the tickets on the new date, but if I can't make it, they will not issue a refund. After I tried to reason with them, they cited their policy on not offering refunds, and its designed to stick it to the consumer. STAY AWAY!

Was advised 6 weeks ago that the event was cancelled and a refund was in process and to allow 2-4 weeks for reimbursement. Not true. Followed up 3/14/20 and was told refund was processed and payment would be in 3-5 days. Not true. Followed up 4/7/2020 and was told event was cancelled and to allow 2-4 weeks for refund. Not true. After 4 weeks refund was still not processed. Followed up 4/15/2020 and was told the refund was being worked on and to monitor my email. Not true. After a week, no email and no refund. Followed up 4/21/2020 and was told that there is a conrona virus in this country, that the firm is only a third party provider of tickets and the refund is not processed. All true... but still not answering why they expect payment in advance for an event but when it is cancelled, they can keep the money for an unacceptable amount of time without processing a refund promptly. The corona virus does not prevent an electronic refund transaction from being processed. Even the most inefficient organization in the world, the US government, managed to get a stimulus bill passed in congress and payments out to 84 million people faster than this. Avoid this firm unless you can afford to lose your money.

I was sold over priced tickets to start this off but the issue i have comes in with the pandemic that is going on in this country actually the world right now i requested they return my money because i do not feel safe attending any events now or anytime in the future coming up and i di not want to subject my wife to such either as she already has medical issues however the company could care less i kept repeatedly getting the same scripted response about no refunds unless a show is cancelled the show is postponed until who knows when but even with that whats going on right now is not a normal situation and they should understand and honor when someone says they would like their money back and to not put their health at risk but they dont not once have they even sent out any communication about the current corona situation but instead keeps sending advertisements for events that most wont even happen at the planned time they do this again to get money out of people and hold it hostage, i filed a bbb complaint and they still sent the same scripted response and basically again said they dont care in so many words i would recommend anyone buying tickets to look else where with a company that would at least care someone about peoples health and different circumstances but this is not the place at all this was my first and last time ever dealing with this careless company.

As everyone knows our country is experiencing some very difficult times. My wife and I had to cancel our vacation due to this crisis which meant having to cancel everything else including a Baseball game with tickets purchased through Ticket-Centers. So to the point, They claim to be a broker selling tickets for others and cannot refund. BUYER BEWARE! Do NOT use this organization to purchase tickets!
They do NOT care about you situation only thiers.

Tickets on ticket center are sold at inflated prices. The representatives spew out the same scripted speech no matter who you talk to. If they promise you anything they don't follow through with it. I was promised a partial refund for good customer relations and have spoke to them three times and still not gotten it.

The event I was interested in is now postponed due to the coronavirus which I considered an extenuating circumstance, and they won't been there no refund unless cancellation policy one little bit.

Do not buy from these people. They are a bunch of crooks.

I thought I was on the Official Calgary Stampede website and bought 5 afternoon tickets and 5 evening tickets got notification that afternoon tickets 1432. 50 and evening tickets similar priced only to have charges 3881. 97 on my credit card Had I bought from the right official site it would have cost me $1300 for ALL the tickets BUYER BEWARE
I am not computer savvy and it has cost me dearly I have had several conversations with them to no avail -no refund.

I was concerned about the tickets that i purchased and just wanted more information about how to acquire the tickets. After calling and only getting responses from machines we got re arraigned to an online chat where the customer service representative would not help me with any information concerning the authenticity of my ticket or allowing me to contact the seller for confirmation. I will absolutely never use this site again.

Purchased tickets... checked my email over next couple of days for electronic download email. Contacted customer service, was told that it would take time since show was a couple months away. Checked status of my tickets, advised that tickets were sent to me. No email received. Contacted customer service to see if they could be reissued. Advised that they could not, as they had already been accepted. Back and forth with customer service. Just a rip off...