TicketsCenter

I mistakenly purchased tickets through "Tickets-Center.com" thinking it was a venue site. The Spoon concert at Palace Theatre on 4/21/22 had to be postponed and moved to a new venue with general admission only. I purchased reserved balcony seating ($145.00 per ticket) and the new venue tickets were only $39.50 per ticket. They refused to work with me on a credit or partial refund of the difference. They would only cite that their purchase policy doesn't allow refunds.
I have learned my lesson and will still enjoy the show, but I will never use this site again and will actively share my experience using this company.

These crooks pay big bucks to be first in a Google search for tickets. Beware of the shameful markup - up to 70% above the actual price. They will transfer venue tickets to your Ticketmaster account so that even when you dispute the charge, they will claim you have the tickets. I'm only sorry that I do not have the time to go into arbitration to dispute the charge and their dishonest tactics. There's a special place in hell for people like these.

I purchased tickets from this scam of a company and tried to cancel within 30 minutes of my purchase. Cancellation was refused and I was even told "good luck" on getting my money back that if I disputed the purchase with my credit card company it would take we weeks to get my money back if I got it back at all. This company is awful, please save yourself the headache and get your tickets from Ticketmaster or directly from the venue. In addition, my ticket prices were about 3 times face value from these scam artists.

I would not use this site again. It has been a wake up call that I need to pay more attention to what websites I click on to buy things. The tickets I bought were being sold by the venue for $20, I paid $67. They don't offer refunds even though they haven't even bought the ticket yet. I want to die, honestly

It is partially Google fault because I thought I was on the venue website and not a resale site. Ticket center claimed there were few seats left and the prices were way to high as I found out later. I feel like an idiot and should have know better. Don't trust what they say.

I was purchasing one ticket that was supposed to be $40 plus a five dollar service fee that's how much the ticket is going for. That's how much I thought I was paying but unless you click other options to see the actual amount that they're going to charge you, you think you're paying for a $45 ticket but they actually charge you $90
Go onto the Better Business Bureau if you don't believe me apparently they're doing this to a lot of people. And because of how their policy is worded, my credit card company can't dispute it so that means they get away with this.

Their site is not transparent and is more like a trap. The do not disclose there fees or the cost of the base ticket until after your purchase. I had to cancel my credit card charge as they would do nothing to adjust. Run from this company. Ed

Clearly attempts to present themselves as the ticket seller for the purpose of charging ridiculous prices. Sure, there's fine print that says they're a reseller, but they are clearly counting on naive people not noticing that the ad they clicked on when searching for their event is a reseller trying to rip them off. Disgusting.

The website provided a very easily navigated site to both view the options available and proceed with purchase. The whole process took less than five minutes and was intuitive.

I purchased two VIP tickets for hundreds of dollars and I received two general admission tickets worth $42 and they would not reimburse the difference in price. Spoke to customer service and it was excuses then lies then talking to a brick wall. Even the parent company said this was fraudulent.

If I could rate this company lower, I would. I purchased Kennedy Center tickets from a link which I thought was the direct website. Instead I clicked on TicketsCenter which was a reseller. I was charged $168 per ticket, for seats that retail for $49.00 from the venue. There were $297.00 in fees on top of the ticket cost. So I paid $466.99 for tickets that should have cost $98.00. Mea culpa for being such an idiot, but don't be me. Avoid this vendor.

This site is a total ripoff. I learned my $500 lesson and now I can't get money back and buy from venue for less than $200. Not sure how they got such a high rating…maybe not real folks writing reviews

I bought tickets for Disney on ice and the ticket transfer was never made. The day of the event I still had no tickets. I just wanted a refund for my $240 but they just gave me the runaround about how their team was going to investigate. The tickets were for November 6,2021 and it is now December 13,2021 and they told me they're still investigating. I don't know what they have to investigate, just check the emails that were sent to me and they'll see there's no link to download e-tickets. Apparently it happens a lot with this company.

My wife recently ordered tickets to an event we can no longer attend. This event is about 4 hours from our residence and it says that our tickets won't ship until two days before the event, which leaves me in a bind.
Contacting customer support to resolve this issue seems impossible and from the looks of it they don't really seem to care at all based on other reviews I've read. The tickets that were purchased only show us section and row but do not tell us the seat number the purchase order also states that the prices may change as well even though the initial transaction has already processed.
Everything about them is screaming scam and I wish I could have prevented it from happening. Dont use their website!

Stay away from these scammers. I got redirected to their site and they make it look like the ticket master site. Tickets were almost three times as much for back row nose bleed seats. I hope this company gets shut down.

Seemed to have gotten redirected when ordering from ticket master...Cost was $211, received my VISA bill today and was charged $291. Tried contacting these people but link on their email confirmation was dead...F.U.B.A.R...Careful out there...Not sure if my tickets are valid.

Accidentally bought tickets at ticket center. Ticket seats were misrepresented "seated together" in a venue where there is not seating. Ticket prices were enormous when compared to actual ticket master. Was refused refund and told I could resell when obvious can't bc of price gouging. Costumer service wasted my time repeating "policies" and did not let me file a complaint with their supervisor. Don't even know if tickets will appear as they are not delivered until two days before show.