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TicketsCenter has a rating of 1.6 stars from 1,591 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TicketsCenter most frequently mention customer service, credit card and face value. TicketsCenter ranks 349th among Tickets sites.
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I'm a little confused but I'm sure I'll figure this out. Don't know why you wouldn't just send me the tickets online.
Please help 5 stars for order and website I don't have computer had to forward to friend who is printing tickets. Waiting for additional ticket.
Be sure to check the market before you purchase a ticket with this website. If you fall like I did, don't expect to get a refund.
Got the tickets I wanted right away! Very satisfied! First time using this site! Very satisfied! Will definitely use again!
Never got my tickets. Bought them in January 2022 and didn't get to go to the concert. Out $500+ Reporting them to the BBB
Would be better if map showed general area of seats but otherwise not bad. Purchase process was very simple. Like the email transfer of tickets.
We had a large group trying to purchase tickets together for a concert. The tickets were priced higher than they were supposed to be (you could go back and find cheaper seats right beside where we had purchased). When I called in an attempt to shuffle our group to at least have us sitting together they said to resell the tickets ourselves. No refunds or exchanges even though the tickets were literally just purchased (I understand policies, but the customer service here is in the negative). Leaves it all to you…which is a lot of extra work when you're just trying to find a safe and efficient way to get tickets for a concert. Avoid Ticket Center!
My hubby has wanted to see blue man group for a while. I was happy I was able to get him tickets. Easy to use.
They sell tickets they dont own for way over the value. My wife didn't realize it until it was done and when we tried to reverse the transaction the customer support rep, Eve was horrific. Rude, interrupting, not listening, and not an ounce of empathy or sympathy for our situation. I would never use this service again in the absence of a written apology from her and the company. Worst customer service I have ever received.
Got tickets for homecoming game - go Bears! Cannot wait to attend the event. Simple process but fees are overprice.
Great app! Got my tickets super fast! Found seats super quick and within minutes got emails showing verification of seats.
It's a great system. Easy to use and very intuitive. Prices are great and service kicks butt. I would recommend this site to friends & family.
So easy to order never used ticket center it was very helpful got on looked up tickets payed for them
This site if fast, reliable, and easy to use love. This is my to go site when I want to purchase tickets
It was helpful and easy to find the seat and buy the tickets. Will recommend to buy her and safe! Also always updated.
Answer: They will not refund your money. They are scam artists who mimic real ticket sites and venue box offices and take advantage of consumers. They are dishonest and horrible and should not be operating.
Answer: You have to call or chat. They aren't very good at communicating and won't if you don't try to get in contact with them.
Answer: I was unfortunate enough to innocently purchase 2 tickets to a Broadway show through Ticket Center. I assumed I was purchasing tickets from the theatre not through this third party website. I asked for a refund and they said NO so I contacted my bank, the better business bureau, and getting a lawyer. This company needs to be shut down!
Answer: It is a problem they buy the cheapest seat they can find and when they send you the seat there isn't enough time to get it resolved or a refund. GET A REFUND if you can and go to Ticket Master or another real honest site. I paid 385.00 for a great seat yes one seat and deceived a 65.00 garbage seat in the back.