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TicketsCenter has a rating of 1.6 stars from 1,591 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TicketsCenter most frequently mention customer service, credit card and face value. TicketsCenter ranks 350th among Tickets sites.
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The tickets are $25 each but I paid $79 per ticket because this is not a ticket website. It is a place for people to resale tickets for 3 times the ticket price. I am embarrassed that I fell for this.
The parking you will be receiving is NOT on or even near the Ampitheater. Mine was almost a mile away. You are buying blind. The amphitheater has its own parking when you arrive. Further once you buy the online parking it is NON-REFUNDABLE.
Purchased tickets to a Christmas program on 12/14 back in August. This company makes itself look like Ticket Center, except it "Tickets Center" and you'll never notice it unless you read the real fine print. The worst part is they don't tell you until you get your confirmation that you won't receive your tickets until literally the day before the event (THREE AND A HALF MONTHS AFTER PURCHASING!) and that if you booked more than 4 tickets, they may not be together (um, that's the entire point of buying the tickets together.) You get no help, just different responses everytime. I was told they could assist with reselling them for me and then I was told they couldn't. I was assured by several that the date given in the email was just a "placeholder" to give the seller "time" (who needs 4 months to electronically transfer tickets?!?) And the worst part in all of this is when I filed the claim with my bank, they fraudulently told them that THEY PROVIDED THE TICKETS TO ME (NO they have not, that's all I've been asking for! At this point I chalking the experience up to learning and the ridiculous money up to the dummy tax (believe me, I learn quick and planned to let EVERYONE know about this!) but ALL I wanted is what I paid for over 3 months ago, but still nothing. DO NOT BUY FROM HERE! I wish I had seen these reviews and even known to look out for this scammer site. Previously in Google and other sites, I have only left 5 star reviews, but I had to warn others. I also filed with the BBB (along with thousands of others…) Hopefully they will be shut down soon!
I've never heard of a fee for sending an email. The biggest problem is that there is not an option to pick them up at the box office and avoid the email fee. In this day and age I am shocked that there is only one option for receiving the tickets.
I purchased tickets for a show in July of 2024. Forget, for a moment, that I thought I was still on a website sanctioned by the venue and placed an order for tickets. I realized after the purchase that they were secondary market tickets (and I probably overpaid) but I was happy to have the seats so I waited for my tickets to arrive. Eight hours before the show, I still had not received my tickets. When I called Tickets Center again and after a long wait on hold, I was sent this message, "This email is to notify you that order #662XXXXX has been canceled. The seller has informed us that they were unable to fulfill your order because the tickets you had requested are no longer available. Your order will be refunded." So they let the seller keep the tickets listed or list them on another site and someone OFFERED more money than I PAID, so my tickets = not available. The secondary market is always a gamble, but these guys take it to a whole new level - everything looks legit until you don't have your tickets.
I ordered tickets weeks ago for the Dec. 1st Nutcracker performance and have not received them. I paid hundreds of dollars, my son is performing and as of now I can't go. Terrible service, will never use them again.
3x the price elsewhere. Bought tickets few minutes ago, only got confirmation, not actual tickets with bar code for an event happening 6 months later, told to wait for the tickets, will be send when available. Ha! Called to cancel right away, within minutes of the buy, and was told NO, all sales are final. Got ripped off! Stay clear of the robbers. Buy elsewhere.
If I could go lower than one star I would. I bought tickets through their platform by mistake. When I called the customer service department they were extremely rude and refused to cancel my order. In my opinion, they are a terrible and predatory company. Beware
I thought it was so easy to purchase tickets and realized why. It's a fraudulent company!
I am going to better Business Bureau.
They have refused to give me a refund and told me that I should just trust them
Tickets-center sold me two tickets to a local venue for $312, only to discover after reading a review (I should have checked reviews first - shame on me) and calling the ticket booth at the venue that a) my tickets weren't valid, someone else had legitimate tickets to my seats, and b) I could have gotten the same tickets for $66. I called them - said they couldn't refund my money. Called the fraud department of my credit card and reported the theft - couple days later I got my refund. This scam company appears to pay well to have their link show up at the top of the list in search results for tickets to a given venue and then totally rips you off. I do hope someone crashes their scene and puts them all in jail one day.
The ticket purchase process was fairly simple and typical. The process fee is absurd at 30.00 per ticket. These junk fees will keep me from purchasing tickets or recommending this venue in the future.
I did not know that I was on a third-party website. I still have not received our tickets, Or when they will be sent to us. Was charged almost double of what is the price at the casino. I want my money back. The only reason I gave one star is because I had to give some kind of a review in actuality I give zero stars.
I have never seen anything as bad as this Tickets-center.com. They are an absolute dishonest company. I had a fraud case and contacted them to report the situation. They were absolutely rude and said they will send the tickets to me and then I can just resell them. The tickets were not ones I purchased. I never received them and working with my credit card company in a dispute.
It doesn't get any worse than these... avoid them like the plague
Is really easy to buy the tickets, but hours later you receive a mail asking for photo of documentation and face of yourself to verify the payment.
You do it, and return sayin is not complete, then they cancel you buy….
At the end, it complicate…..
I'm super disappointed. I would recommend contacting the actual event center rather than this. You don't get actual tickets in hand. And I wanted them to be a surprise inside a gift kinda a bummer. They won't get to me in time
Do not buy tickets from Ticket Center. They are trained not to help their customers. We called within 5 minutes of the purchase and they said could not help us. Poorest customer service experience I've ever had.
I purchased tickets for a football game with this service. I spent nearly $200 and it looks like I won't be getting any tickets. This may be a scam. They told me the tickets would be sent to my email. But the email said I have to go to a web site. Then the website refused to recognize my email address, saying I did not have an account. So I tried creating an account. It said I need a password. There are long and complex rules for creating a password. I thought I would use it only once, and my computer said it would remember, so I accepted the complex password. Then it says the tickets will be sent to my phone, but I have to log in with that password. I have no way of getting that password. I am screwed. I advise people not to fall for this.
Chat staff got frustrated with me moving slower than them & call was disconnected, customer service not was it used to be. Hope our tickets get found or we get our money returned.
I reported that my card was used fraudulently and they told me there was nothing they could do about it. They couldn't tell me how they determine that it was a legit purchase. They also wouldn't let me speak to a supervisor. So I will be posting everywhere that I can about this site.
The event is in Toronto. I have to pay in US dollars. This is a total scam. I will never use this site again! Ever! For $388 dollars for 2 tickets... I have to pay over $525 canadian
And there is no refund available! Ever!
Answer: They will not refund your money. They are scam artists who mimic real ticket sites and venue box offices and take advantage of consumers. They are dishonest and horrible and should not be operating.
Answer: You have to call or chat. They aren't very good at communicating and won't if you don't try to get in contact with them.
Answer: I was unfortunate enough to innocently purchase 2 tickets to a Broadway show through Ticket Center. I assumed I was purchasing tickets from the theatre not through this third party website. I asked for a refund and they said NO so I contacted my bank, the better business bureau, and getting a lawyer. This company needs to be shut down!
Answer: It is a problem they buy the cheapest seat they can find and when they send you the seat there isn't enough time to get it resolved or a refund. GET A REFUND if you can and go to Ticket Master or another real honest site. I paid 385.00 for a great seat yes one seat and deceived a 65.00 garbage seat in the back.