Thumbtack

Thumbtack used to be a decent investment of time and the occasional fees. Unfortunately, they've gone crazy with their fees, and the leads tend to be questionably legitimate. Thumbtack takes any astronomical fee they want to take for leads. The last straw for me was when they took a $20 fee from me for a very small job for which I only bid and was paid $30! They took 67% of my income for that job! Even 20 percent wouldn't bother me much, but 67%? Gouge me once, shame on you... gouge me twice, shame on me... There will be no second time! Nobody warned me, but now YOU'VE been warned!

There is no one in customer service or even a real person to talk with at all. The so called corporate number in San Fransisco is simply a ecommerce address with a voicemail that suggests to text if you have a problem. This text messaging is just a standard reply nothing substantail. I had to do 5 free shoots a month to pay for their fake leads. So I was just working to pay these criminals and spinning my wheels. They simply do not care about small buisness at all. Its all about pure greed. It took me two years of continued investment to get my reviews up and in the end it was all for nothing. Thousands and thousands of dollars. Do NOT trust them or invest any money into them. They took complete advantage of small businesses trying to bounce back from COVID. I think everyone of us should get together and file a class action lawsuit. I personally am filing a report to the FBI.

Newman's Plumbing did a marvelous job in installing plumbing throughout the entire house. Including some more challenging jobs like the tub and shower install. Johnathan explained every job on details and made repairs and installs in a timely manner. This experience has redemmed an otherwise dismal risk of who you choose as a plumbet. Johnathon is a true professional, polite, highly education in plumbing service and very fair in pricing. I highly recommend Newman's plumbing for your next plumbing job. You will be empressed just as I was.

Warning! Beware when you buy lead from this big scam theft! I figured out Thumbtack is absolutely scam! Here is what I found out. There are small jobs that are legit, Thumbtack will send you these small jobs to fish and trap you into buying more expensive leads. Once you increase your lead price and budget, all the higher price leads like $60-150 are FAKE! How did I figure out? I call everyone of the higher price lead, non-of them is real job and real person. They are neither fake inquiries, disconnected phone numbers, or people with out of state phone number from my area who speak strong Philippine or Indian ascent asking for quotes, then never get back to you. I believe all these fake people are Thumbtack's overseas contractors, to fool US contractors like you and me! I spent $900/month for their leads. I'm only be able to get $600 worth of job. This is BS! Stop using Thumbtack! Customer too! If customer use thumbtack, you will be charged a heft fee by contractors for covering their commission! Stupid enough for contractors and customers use Thumbtack as intermediary! They are greedy, fraud criminal!

I used Arch City Tree Care last week. They beat every other bid I had before them. They did a really good job at my house. It was a giant oak tree. They were a little bit cheaper, plus they did a fabulous job. A great clean up. They also give me a better price on grinding out the Stump. I had a giant oak tree that they removed. The tree was over my house, my UE line, my swimming pool, and Also my deck. They even left me some firewood, cut up and stacked for me. They really worked hard. They where polite, and curdious. They also got the pile of limbs that had fallen out of my tree over the years(that I had stacked in the back) for free. In the future I will only call Arch City Tree Care. I've used other companies in the past. But not ever again. I was really impressed with their work, politeness, and respect for their own work. I truly fought that you will be disappointed in hiring Arch City Tree Care.

Cut the grass, pulled weeds, finished with mulch all in 30 min! Did a fantastic job!

Thank you Roberto Lopez from Lopez Landscaping and tree Services. *******226

This site really just sucks. 1st of all is so fake. There are way too many leads everyday but doubt they are even real since 90% of the time they just expire and never contact back. The very few leads they get that might be real are of very low quality. Half of the time they are just searching but are not even serious. When you get contacted from 1 client who can just be asking you a simple question tou get charge $13! You can basically be chatting a few times back and forth wanting to win on a client and by the time you possibly get the client you already spent the service amount on thumbtack. Totalyy a rip off and a piece of crap

I used this website to try to find an available dog Groomer near me. Well Thumbtack couldn't find a Groomer for me, but they could sell my personal information to all kinds of unrelated and unscrupulous companies!
Within an hour of putting my info. On their site, I got a huge uptick in Spam emails, I know it was from Thumbtack, I purposely spelled my name a little bit differently. The emails are in the subject "Blah blah fake crap email to you First Name, Last Name".
Yep, it absolutely came from this garbage website! And the emails of course have nothing to do with dogs or grooming. Then I started to get phone calls too! All from this site selling personal info. Stay far away from this company! They may or may not suggest useful contractors, in my case they couldn't find a single Groomer. But they will sell your personal info. To scammers, spammers, and co.'s that will blow up your phone!

A. A. Construction (Pedro Alvarez, New Braunfels, Texas) this business is a scam. Collects payment and doesn't return to complete the job. Doesn't return calls or text messages, this Contractor basically gives you the run around. Poor worksmanship, and messy got paint on my new appliances, and covers up paint on floor with the large appliances, floor is coming up in some areas. Highly DO NOT RECOMMEND, and do a background check before hiring any contractor.

I've been advertising my company on Thumbtack for almost 6 years and I have nothing but great experiences working with them. They have great lead pricing, excellent customer service when you need it and I look forward to many more years of being one of their top pros! Overall and on every level= EXCELLENT and I recommend you give them a chance if your a business owner looking to grow!

On Saturday 08/24/2019, I contacted Thumbtack in regards to a review that was posted that was not legitimate, and also had come from a customer on their platform. That threatened my staff, harrassed my staff outside of the platform and on the platform. I ended up having to file 2 separate police reports.

Ater calling in on the 24th and being lied to that they were going to resolve the issues, and take action againt the customer. Which never happened I than was repeatedly lied to through email by 4 different people. To than be told that they apologize and are glad that I reached out to my local authorities but there was absolutely nothing they could.

So in other words as long as they can take your money for leads, your safety means absolutely nothing to them at all.

I own an IT company and tried Thumbtack for leads on pc repairs, network installation, web design. I used the promotion feature to pay for the lead and will get all the contact information, then when I tap to accept, my credit card on file was charged. I would then contact the customer via the thumbtack software only as this is the only way you can for the first reach out.

After 7 paid leads I NEVER HAD ANYONE RETURN MY CALL OR EMAILS I REPEAT NOT ONE PERSON RESPONDED. I contacted thumbtack and I was credited NOT REFUNDED for 3 of the leads and the other 4 NOTHING.

STAY AWAY FROM THIS COMPANY AND FORMAT.

Hello!

I'm a pro in thumbtack app.
I was charged multiple times for leads when customer didn't hire me or never even got back to me. I did the refund but thumback said it's agains their policy.

And I can't even imagine how many times I was charged for nothing. So I'm charged for the lead and another person is charged for THE SAME LEAD! Meanwhile only one of us got a client. Insane!
So you got you money 2 times or god knows how many poor people you charged just to see the message from potential client.

To avoid such situation your wonderful company could just change one simple thing in the policy. DONT SHOW PROS AND COSTUMERS THEIR NAMES, phone number or websites till the job is confirmed by the pro! Problem solved! You're welcome!

If you gonna charge people for nothing people will stop you use your website. You're already have a very bad reputation online. Time to fix your policy. Good luck.

I contacted Mr. Danny Bugeanu of DL Marble through Thumbtack and hired him to remove carpet and install wood floors in my three bedroom residence. His initial response to my ad was very prompt and his proposal was very reasonable. We had a phone conversation to discuss the work and his demeanor was very pleasant and professional. He did a beautiful job, followed the timeline we established for the work, and he was always in phone contact if there was a need for a delay of any sort. He is truly a professional and it was a pleasure to deal with him. His attention to detail and quality of work are excellent and I would highly recommend his services without equivocation whatsoever.