thredUP

I have made a few purchases now in order to refresh my outdated closet. For the most part the descriptions are accurate, though having the waist measurement would be very helpful in determining if a skirt will fit or not. Women's sizes vary too much from manufacturer to manufacturer and trying to look up every single size chart is a hassle. Everything has been received fairly quickly, especially considering the current delivery delays. Returns can take a month or more to credit, that definitely could use some work! I cannot think of any other store I purchase from that does not give credit once the package has been scanned in, with the caveat that if the items are damaged in any way I will be charged in full for them. Yes the clothing has that used clothes/thrift store scent, but I wash clothing before I wear it whether brand new or used, so it doesn't bother me. As far as selling I haven't sent anything in yet, but when I do I realize the return is small, and they only accept about 40% of items they receive. With that in mind I would only send clothing I was going to donate anyway, and hope for a bit of play money. All in all I have had a very successful experience both with shopping directly and purchasing a Goody Box. I have recommended them to my friends and family that enjoy thrifting.

Answered style questions for goody box and only paid $10. They sent me 10 items to try and my $10 was applied to my purchase. Most of the items were in my style selection, with a couple of potential items. Only kept 2- mainly because of the price. They do have good deals, but the items I need were not marked down enough to keep more. Will probably try again after the holidays.

It took longer to arrive than I expected, but not enough to make me regret the purchase.

I really liked a lot of the clothes that I got! One down side was the sizing was as good as Stitch Fix. Some of the clothes were too small etc. I do have to say the clothes were well worth the price and I really really liked many of the pieces.

Satisfied and will shop here again. Some are good quality, and some are of lesser quality. Most are well represented in their descriptions.

I shop ThredUp a lot, and basically it's a good site, but often the descriptions aren't accurate, and things like side decorations aren't shown. Side slits aren't shown. Sometimes description is purely wrong - ex. Is a cold shoulder top listed as sleeveless. Fabric is hard to determine, too. Look closely at picture to try to suss out knits vs. shiny stuff, or that pimply poly/spandex blend. Don't depend on colors being true in pix. They, or your monitor, can be off. Size chart isn't always accurate. Asian 2X is not what chart says. Just shop carefully and remember you'll pay $2 for "oh, I didn't look that closely" returns.

This was my first time using thredUP. You kind of have to know what you're looking for or there's way too much to sift through. I had to start typing in specific stores/brands that I shop at and then found some good things. Everything smells like closet/basement when it arrives, so you will have to wash at least 1-2 times before wearing, but I assume you'd always want to wash items from a thrift store anyway.

I enjoyed the experience overall, but I wish that they would have provided a return package with my clothes. The box that everything arrived in was pretty beaten up.

Not being familiar with this process I can't give a educated opinion on my experience, the choices I made were based on personal taste, 1 too small & 1 a little large, but that's to be expected, its different just looking at a photo. Overall it's okay.

Update: this review was posted late although I posted a while back and I was able to solve this issue via email through compensation. Customer service was great although I am still not sure if the pair I have are authentic. Anyhow, I will continue being a customer and be careful next time.

I thought I'd post another review on this site to include pictures. I feel pretty dumb to have just realized that an item I purchased months ago (March 2020) from thredup is fake. Someone brought up the possibility of it being fake today and looking at the videos and images I see online, I realize that there are differences from the real deal (white original Addidas superstars). I should have checked right after I got them but I had my trust in thredup and how they handle things. It didn't cross my mind then. Now checking the overexposed image they captured of the addidas superstars from my order history as well, I can see one of the differences on the side view. Clearly, the real ones have a point to the stitch shape whereas the ones I bought do not and instead, it is more dull. I barely wore them -never outside but I have no clue what to do with them now. I'm not the type of person to wear fake items. I was so excited and I loved that the second hand items sold on thredup are affordable and the quality seemed to be fine. Now I wonder if the other items I have purchased are real. I thought thredup was a great company but with this experience, I don't think I will continue purchasing from there. I am truly disappointed and embarrassed that I wasn't more careful. Please be careful when purchasing and double check it's legitimacy. Apparently, I am not the only one who has had this experience.

Mea Culpa... I was so angry at Thred Up for apparently not issuing a credit back for a $100 purchase I inadvertently made that I wrote a scathing review yesterday. Well, it turned out... I was mistaken. The credit was issued back to my card, but I somehow missed it. I still dislike that my clicking on one thing (that in no way suggested to me that I'd be making a purchase) resulted in a purchase that took a few days to be canceled, but I will be more careful in the future. I will continue to be a customer of Thred Up, because I believe that the eco (-nomical and -logical) benefits of buying their clothing outweigh a few drawbacks.

I was impressed with the pieces that my stylist sent me. I was also impressed with the quality of the clothes. I didn't get anything that looked worn which made me happy. I'm afraid that the fit of the pieces was the main reason that I didn't purchase more pieces.

The clothing I recieved was mostly good quality except for 1 piece that had some visible wear. I was happy with the items matching my size and style. Only downfall is how long it takes for them to ship out your box (website says 10-14 days) and that you cannot order another box until your previous items that you didn't keep get back to the warehouse.

I do have negatives about this company, but it's the best idea. Just need to share more percentages to their sellers for the good merchandise that's sent to them.

Nice clothing but quite expensive for being second hand.

Rescue boxes are great most of the time. Costumer service could be better though.And it takes forever for them to process a clean out kit. Some of my designer items were not listed that were in good shape. But I've gotten pretty good items in rescue boxes and prices are decent on their items for sale. Everything I've bought has been in good shape.

I originally wrote a review and gave thredUP a 1-star review for taking twice the amount of time to send out my Goodybox and then sending a default emailing saying I would get a response in 7-10 business days. But, they didn't take that long to respond. They explained that the Goodybox's are backlogged (I assume it's because it's a fairly new service) and were very nice even though I was pretty upset in my emails. They responded to every email I sent, and when I got my Goodybox it was filled with a lot of things I really liked! Now I'm having trouble figuring out what not to keep. I will definitely do this again. I recommend it.

Excellent 1st time experience.
Only 1 of 6 items, was a little small.
Will shop here often.

I have been using ThredUp for a few years now. It is great when you know the brand and style you like and can search for those specific items. I've been very pleased with my purchases. I have sold a few cleanout bags and those are not as successful. I've had some bags that made money but some that made less than $10. It is hit or miss. I also wish they included a picture of the tag so buyers could get more specific information about the product.

Easy order; timely delivery. Options are overwhelmin

I'm one of those people who sometimes needs another point of view when it coming to what looks good on me, so the Goody Box from Thred Up is perfect! So far EVERYTHING that was sent in both boxes has fit me! (at least 20 items, so that's impressive all by itself!), and I've found at least 2 items in each box that I've kept. I am thinking about signing up for the every other month box because the anticipation of what is in the box and when it's going to come is exciting! Kinda like Christmas!;-)

I purchased several pants from ThredUp and they were all in great condition. They practically looked new! It was my first time shopping for pants online from brands I know little about, so it was a gamble on whether they'd fit. Luckily most did and I like those a lot. I do wish they'd be able to send them all in one package rather than separately as it'd be way more eco-friendly.

ThredUP is a great resource for quality clothing of every variety at resale prices packed and shipped with love and delivered to my door. My only comment is having to wait for the delivery. But considering the covid times we're in, its really not that bad under the circumstances. Thank you for the vision of this business start up and the care thats evident in every purchase.