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thredUP

How would you rate thredUP?
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New York
1 review
0 helpful votes
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Great deals!
October 10, 2015

Brand names super cheap. I've got some amazing things!

Date of experience: October 10, 2015
Oregon
1 review
7 helpful votes
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I paid for merchandise that never arrived. No customer service to engage with.

Frauds.

Date of experience: August 20, 2016
Illinois
2 reviews
0 helpful votes
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Nice quality items!
June 27, 2016

Everything I ordered was of very nice quality. Thank you for such fast delivery.

Date of experience: June 27, 2016
Florida
1 review
0 helpful votes
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Quality item
June 27, 2016

I love the shirt! Quick shipping and excellent packaging. Thanks!

Date of experience: June 27, 2016
California
1 review
3 helpful votes
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LOVE ThredUP
December 12, 2016

Great communication, packaging, and prompt delivery!

Date of experience: December 12, 2016
Indiana
1 review
0 helpful votes
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Needs improvement
December 11, 2016

Overall I really like the site, but items for sale need more description and measurements etc

Date of experience: December 11, 2016
Georgia
1 review
0 helpful votes
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Love Love Love
December 10, 2016

What a great way to get designer style for reasonable prices!

Date of experience: December 10, 2016
New York
1 review
0 helpful votes
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Great site!
October 14, 2015

I love ordering from here. Everything is just as described and comes in super cute packaging.

Date of experience: October 14, 2015
Wisconsin
1 review
0 helpful votes
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Not fan of handbag
June 30, 2016

The handbag did not look like it was pictured. Smaller than expected

Date of experience: June 30, 2016
New Jersey
1 review
0 helpful votes
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Very Pleased
June 28, 2016

Fast delivery, great product as shown on website. Love the packaging!

Date of experience: June 28, 2016
Colorado
1 review
0 helpful votes
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Excellent
August 1, 2020

Great condition, exactly as described, extremely satisfied

Date of experience: August 1, 2020
thredUP -. thredUP Rep
over a year old

It's great to hear that you're extremely satisfied with your order, Caitlyn! We very happy to hear that, thank you for sharing your feedback.

Virginia
1 review
0 helpful votes
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Love to buy on this site. Great prices and amazing clothes!

Date of experience: March 21, 2014
Florida
1 review
13 helpful votes
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Reviews. They are not actual customers of this, or any other site. Proceed with caution.

Date of experience: May 26, 2016
New York
1 review
1 helpful vote
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Excellent service
December 15, 2016

Items are described perfectly and shipping was immediate

Date of experience: December 14, 2016
North Carolina
1 review
0 helpful votes
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Great stuff, great deals
December 10, 2016

Great variety to choose from, fast delivery and nicely packaged

Date of experience: December 10, 2016
Nevada
1 review
0 helpful votes
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Great service!
December 10, 2016

Great shopping experience and customer service replies quickly!

Date of experience: December 10, 2016
California
1 review
0 helpful votes
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Perfect all around
December 10, 2016

Item was as described, order and shipping went perfectly

Date of experience: December 10, 2016
Michigan
2 reviews
2 helpful votes
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Happy with purchase
December 12, 2016

Very happy with my purchase. Everything was as advertised.

Date of experience: December 11, 2016
Arkansas
2 reviews
0 helpful votes
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Happy girl1
December 10, 2016

Everything is just great, I have kept every bag all 5 of them thanks, very happy!

Date of experience: December 10, 2016
North Carolina
1 review
0 helpful votes
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Great experience
December 11, 2016

I love to buy secondhand, and online is so convenient. Great experience, products as described.

Date of experience: December 11, 2016

Overview

thredUP has a rating of 2.1 stars from 6,179 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with thredUP most frequently mention customer service, name brand and excellent condition. thredUP ranks 7th among Used Clothing sites.

service
793
value
832
shipping
794
returns
582
quality
737
This company does not typically respond to reviews
+442