ThePerfectRug

Great rug helpful customer service. The white glove service was actually really white glove. Would totally recommend for large rugs! I was a bit nervous but the rug worked out perfectly and I'll use the company again for sure

Great choice of materials and patterns, which drew me in. I loved that I could custom size. However, both rugs left me disappointed because of the way they were bound. I wish the serge color matched better. On my first purchase, I custom picked my serge thread and didn't like it at all. So on my second order, I allowed the company to match the thread. Now, I'm stuck with it. For the money, I am very underwhelmed.

I received my rugs very quickly, and instantly was impressed with the workmanship and that they looked beautiful.

Great quality, nicely packaged for shipment. My only issue is that I ordered the rugs with the upgraded backing so the would stay in place. Unfortunately, the rugs walk very quickly when placed on carpet. The one placed on tile stays in place beautifully!

The puzzle rugs are the best, you can wash one by one and piece together.

I purchased the Calypso rug in Barcelona Beige to cover our hardwood floors between the island and main countertop in our kitchen. It fits the space perfectly and looks beautiful! It is comfortable to stand on and easy to clean up. I would definitely purchase again!

Ordered a door mat. Quality and colors were all I hoped for. Delivery slow but was told in advance that it would be

Love my new runner. It's a custom sized runner, 14 feet long by 2.5 feet wide. The quality of the rug is excellent, and I added the non-slip backing which works perfectly! Easy to unroll and lay out. It looked perfect on my floor immediately.

I was skeptical at first to order a custom carpet on line. The rugs are amazing! The bound edge is very professional and the quality of the rugs are excellent. I ordered the rugs for walk in closets. So they have a rubber backing option which I selected. The rugs don't move around and don't need a pad. I highly recommend this company!

I ordered a large rug. It came with pulls already in the rug. Chairs were placed on the rug, which get moved periodically, and there are permanent indentations in the rug where the chairs have been. I was told that all this was a normal part of a rug.

I ordered 3 rectangular rugs of same material and pattern. Left clear instructions on my original order. The rugs' pattern did not follow the same direction. And they are not willing to offer any solution.

I received the rug samples in a very timely matter. It's really nice to be able to see what the actual product will look like instead of crossing your fingers. Many other sites do not offer this service. We're still deciding on the style and final color. It is a big job for us that we have undertaken but this really helps. Thank you

From the start, we had an excellent experience. The colors on the website were true. The swatches came quickly. We ordered a custom size rug for our space. We waited as these things take time. Delivery was a little slow as there were delays in the final mile but that seems to be how it is coming out of the pandemic. We laid it out and love how it looks. Would definitely recommend.

I am so surprised and delighted with my experience in purchasing my rug from ThePerfectRug. I honestly never thought ordering on line would be a good experience, but this certainly was. I am very happy with the whole event, and thank everyone concerned.

Love the rug and pad. Came as described and in perfect condition. Would highly recommend the rug to family and friends. My only complaint with my purchase, was the lack of communication of receipt of order, what the shipping time would be, etc. Once I reached out to the customer service department with my questions they did promptly respond with this information.