The First Group has a rating of 4.4 stars from 3,450 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The First Group most frequently mention customer service, dubai lifestyle and investment opportunities. The First Group ranks 3rd among Real Estate sites.
It has always been first class they have made my visits to Dubai to be addictive
This time i want my kids to have the experience of visiting this great city.
I like the style of the company and how they treated me and my family.
If you want to see new Dubai
Thank you Mostafa for everything.
See you all soon.
After making an initial enquiry, we were taken to TFG's office and met with Said Abodouni, who was very courteous and helpful. He took us to see Hotel CIEL at Dubai Marina, which is nearly complete and treated us to a boat trip round the Marina. The following day, Said took us for lunch and a visit to the Miracle Gardens - all very pleasant indeed! Back at the TFG office, we completed two transactions, one for CIEL Marine Tower and another for The First Collection, Dubai Sports City. We consider these to be favourable medium to longer-term investments and may well add additional assets at a future date. Said and Tereza were very professional, efficient and helpful!
Dear Andrew,
Thank you so much for taking out the time to write such a thorough review.
We highly value our investor community, and we couldn’t be more delighted to read about your positive experience as an investor with us.
We pride ourselves in delivering exceptional customer service, and it is gratifying to learn that you had such great interactions with our team members.
We look forward to being at your service for years to come!
Warmest regards,
The First Group
We didn't get any product or service yet but we did purchased a vacation deal offered to us by you and we hope we'll be able to execute it and really experience Dubai as you describe it to us.
Thanks for excepting us as a member in your program
The first call I received can attract me to go ahead, also the following call from the manager also was helpfully
The offer is very good and giving us a chance to see your hotel
The program and activities is very nice
Thanks
Sara was so helpful and on point with everything our Dubai trip would have been nothing without her she booked all our excursions and I can't thank her enough! I highly recommend her she was amazing!
Dear Bema,
Thank you for your review and feedback on the service you received.
We pride ourselves in delivering exceptional customer service, and it is gratifying to learn that you had a pleasant experience with Sana.
We look forward to seeing you again!
Warmest regards,
The First Group
I was very satisfy with the expérience of The First Group in Dubaï.
My special thanks to Hasna, Harold Muteba and all the staff of the Millénium Place Marina.
By this expérience i have already booked another trip with all my family again... Love you so much
After wasting over an hour of our HOLIDAY time they didn't even offer us the breakfast they promised once we refused to purchase anything.
Shame on you!
I'm really happy because I made a lot of money on my investment, thinking that this investment really makes extra money, I will continue to invest, it is really good.
Dear Mr. Justin,
Thank you for taking the time to write a review. We greatly appreciate your honest feedback and are pleased to learn of your positive experience.
We highly value our investor community and we couldn’t be more delighted to hear that you are a satisfied owner.
We look forward to being at your service for years to come!
Most sincerely,
The First Group
Since i became part of TFG i have been contacted many time for meetings and other events organize by TFG, with regards to the gift certificate i want to take part of the trip to confirm my business plans with my partners.
Dear Victor,
Thank you for your review. We greatly appreciate you taking the time to share your experience.
We highly value our investor community, and we couldn’t be more delighted to read about your positive experience with our Team. Customer satisfaction is our top priority; and it’s always great to receive feedback like yours.
We look forward to welcoming you to Dubai again!
Warmest regards,
The First Group
I was impressed with the attitude of the team. Met with Ahmed who pitched the program. Their was no undue pressure to accept the offers presented. He was kind friendly and articulate.
The only objection is that for the second option at the start date, only a previous date can be selected. I put November 24 as the first date and as an alternative the closest was October 27
My experience at the first place was good but at the last moment t your office my expectations wasn't come true. You need to things more professional.
Dear Moise,
We pride ourselves on delivering the highest standards of service to all our clients and take your feedback seriously. We would very much like to review your situation further at your earliest convenience.
Please contact us at customer.support@thefirstgroup.com and provide the best time and number to reach you.
Kind regards,
The First Group
I came to Dubai for 4th time, This time through the first group Dubai lifestyle Package,
I loved the hotels and the service this company provide.
The activities we did where so fun, and we finish up as investors in the first group
I would thank Hamam Abdessamed for his service and care during all our trip.
Dear Mr. Mohamed,
Thank you for taking out the time to write a review. We are pleased to learn of your positive experience.
We couldn’t be more delighted to hear that you had a great time once again. We pride ourselves in delivering exceptional customer service; and it is gratifying to learn that you had such great interactions with our team members.
We look forward to welcoming you back to Dubai once again and will strive to make this trip better than the last one!
Safe Travels,
The First Group
From the first day i was approached concerning the First Group Products the experience was very good, but immediately i made a full payment, First Group has gone quite on me and i don't know where i stand now.
L met a very pleasant girl at the mall of Emirate her name was Michelle and her team supervisor and colIegue and thats how l ended up in the office where l was taken and talked to the gorgeous and wonderful Roxane in English which she kept aplologising but her vibrance and enthusiasim makes everytning so interesting. Shes lovely. It was my first night in Dubai and that gave me a good start though very sceptical about the holiday but l took a chance. L am looking forward to my holiday and whatever else that might be affordable to me hoping my membership will be a benefit to both of us.
Dear Ms. Rachel,
Thank you for your feedback.
We pride ourselves on delivering exceptional customer service to all our members; and it is gratifying to learn that you had such a great interaction with our team members!
May we continue to exceed your expectations.
Safe travels,
The First Group
1) False promises: I hav ebeen contacted by your colleague Benamar Benabderrahmane at City Centre diera, Mall. He appraised me about investment opportunities with The First Group and as token of our time spent on visiting their project, we will get Dinner vouchers and stay vouchers for 2 nights. We never got any diner vouchers, despite various messages to Benamar over whatsapp.
2) Wrong sales pitch: I was interested in investment proposition in one of your hotel rooms etc. However, another colleague took us for hospitality and time sharing spent - I do not know why and his behavious was completely rude once we said we were not interested in Time sharing concept BUT we were intended to be discussing only Investment opportunities.
Thank you the first group for organizing our trip for, it was our first time to Dubai we really enjoyed it and had a great time we will diffidently do it again
Dear Fefali,
Thank you so much for your feedback and sharing your positive experience.
We look forward to welcoming you again.
Best regards,
The First Group
The agent did an awesome job on explaining about the product. The product that they are advertising are on a very high quality with competitive prices.
Answer: The company is in business to take your money and give you nothing in return. Stay away
Answer: Very frustrated. More than 5 years without any returns and unfinished hotels.
Answer: Hello! Thank you for your interest. We have a wide range of investment products, so if you could contact us at social@thefirstgroup.com we would arrange a free consultation with our specialist.
Answer: Hello! Thank you for your interest. We have a wide range of investment products, so if you could contact us at social@thefirstgroup.com we would arrange a free consultation with our specialist.
Answer: Hello! Thank you for your interest. We have a wide range of investment products, so if you could contact us at social@thefirstgroup.com we would arrange a free consultation with our specialist.
Answer: Hello, thank you for your interest. Could you send us an email to inquiry@thefirstgroup.com with your contact details and our consultant will get in touch with you and explain everything in details.
Answer: Seeing is believing, I never met an owner who shares this sentiment.
Answer: Hello, thank you for your question. We did not quite understand what exactly you are inquiring about, so please, email us on inquiry@thefirstgroup.com with your concerns. Thank you
Dear Mr. Saleh,
Thank you for your review and feedback on the service you received.
It is gratifying to learn that you had a pleasant experience with Mostafa.
We look forward to welcoming you to Dubai soon!
Warmest regards,
The First Group