The First Group has a rating of 4.4 stars from 3,451 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The First Group most frequently mention customer service, dubai lifestyle and investment opportunities. The First Group ranks 3rd among Real Estate sites.
I make a reservation on the website.
I need to know the state of the reservation to continue and prepare everything related to the trip. Please if it's confirmed let me know finish some issues.
The hotel choice was a very good one very comfortable high-level assistance done by Yacine who our guide during our stay Thank you Dubai lifestyle for this experience.
We are travelling in a group of 6 Adults. 3 Couples. We do not want to be separated. Mr RALPH ELLAYA and DR G. NARASIMOOLOO are also travelling with us. We want to arrive and depart on the same dates.
Very Professional and Informative Presentation and tour, really looking forward do join this very professional group. Very organized well of doing things…
Muhammad Ramadan was our host and he was very helpful in explaining all the process, stages and showing us around. He was kind, compassionate and friendly.
Dear Mr. Ibrahim,
Thank you for your review and feedback on the service you received.
It is gratifying to learn that you had a pleasant experience with our team.
We look forward to welcoming you to Dubai soon!
Warmest regards,
The First Group
The pick up drivers were excellent, polite and courteous. The information presented and provided to us was both informative and to the point. Overall service at the office was amazing.
Everything has really made a lot of money about my investment, thinking this investment is really special for extra income, this investment and made me a lot of profit.
They kept to their promises. They picked me up to their office and to their hotel where we had lunch and they dropped me at my hotel as promised. Excellent facilities
Dear Sunny,
Thank you for your review and feedback on your trip to Dubai with our exclusive Dubai Lifestyle Experience. We pride ourselves in delivering exceptional customer service and we're so glad to hear that you had a memorable time. We look forward to welcoming you again!
Best regards,
The First Group
Horrible customer service. I submitted my request to have hotel confirmation waited for three weeks and have to call multiple time to ask. Poor communication with customers and bad ettiguet.
We waisted 2 hours waiting around, until we chased the office we did not have clear idea as to what time we were being picked up.
The presentation was adequate though not inspirational.
We book our stay in Dubai with the first group. I strongly recommend them for a vacation in Dubai. You will have a life time experience. Please ask for Sherine, She is the best vacation planner.
Dear Mr. Moussa,
Thank you for your review and feedback on the service you received.
We pride ourselves in delivering exceptional customer service; and it is gratifying to learn that you had a pleasant experience with Ms. Sherine.
Most sincerely,
The First Group
Completely useless. No way to login or use my certificate. Focused on selling membership only.
Dear Mr. Syed,
To resolve your issue, we ask that you email us at customer.support@thefirstgroup.com and a member of our team will reach out to you directly.
Best regards,
The First Group
What a wonderful experience in Dubai! Dubai Lifestyle Experience is the BEST! A special thanks to the travel team, who went out of their way to make holiday memorable.
I thank the first group for being a member of their group and we hope to have a great time in Dubai. With great thanks and appreciation,
Daoud Suleiman
The experience very good and all stuff where helpful specially somyia helped us a lot we will do it again and we will forward this experience to our friends
Dear Mr. Edward,
Thank you for your review and feedback on the service you received.
It is gratifying to learn that you had a pleasant experience with Ms. Somyia.
We look forward to welcoming you and your friends to Dubai!
Warmest regards,
The First Group
Thanks a million for you Yacine you made our stay very comfortable
This is a great hotel with good people working there.
Very honest people and very helpful always.
I appreciate.
Regards
Dear Mr. Abraham,
Thank you for your review and feedback on the service you received from Yacine
We pride ourselves in delivering exceptional customer service!
We look forward to welcoming you to Dubai!
Warmest regards,
The First Group
Time spent with one of your employees is worth it. Every minute and hour spent with your staff was quite refreshing and enjoyable.
Dear Mr. Mohamed,
Thank you for sharing your kind words.
Customer satisfaction is our top priority; and it’s always great to receive feedback like yours.
Warm regards,
The First Group
I want to express my gratitude to the managers of company The First Group. They accessibly and understandably explain all about investing in real estate in Dubai. I already have little business in city but I want that my sons inherits immovable property. I know laws and taxes in Dubai good but I never earlier invested in real estate in abroad countries and I needed advices.
Even if your English is as mine it is okei. Company managers work with many people in different countries of the world so I dont worry about communication and documents. In reality, they even help get visa and invite you in Dubai to watch at their projects. You can get a privat tour and spend some nights in a good hotel. But most importang thing is consultation managers go with you to every project you like and tell you about them everything you want to know.
What I liked personally was a hotel complex very near to water. It is popular at tourists and is always occupied. Difficult even to imagine how many money it produces. The First Group showed me all financial calculations with predictions for several years. Like this they give you guarantee that your money is safely invested. You can never lose money here and real estate is a thing that stays forever. Solid investment, I recommend everyone who thinks of taking money out of our country.
Excellent communication with Mr Abdulbaset. Very cooperative especially I am traveling with my kids regarding the rooms.
I am looking forward to try it
Dear First Group,
We want to to express our appreciation to you and the First Group for the Lifetime Experience package which enabled us to have a week holiday in the beautiful city of Dubai.
Thanks for the customer service Team
We have returned safely to Ghana
Shukran
Dear Mr. Slyvestor,
Thank you for your review and feedback on your trip to Dubai with our exclusive Dubai Lifestyle Experience!
We're so glad to hear that you had a memorable time. We look forward to welcoming you again.
Best regards,
The First Group
Answer: The company is in business to take your money and give you nothing in return. Stay away
Answer: Very frustrated. More than 5 years without any returns and unfinished hotels.
Answer: Hello! Thank you for your interest. We have a wide range of investment products, so if you could contact us at social@thefirstgroup.com we would arrange a free consultation with our specialist.
Answer: Hello! Thank you for your interest. We have a wide range of investment products, so if you could contact us at social@thefirstgroup.com we would arrange a free consultation with our specialist.
Answer: Hello! Thank you for your interest. We have a wide range of investment products, so if you could contact us at social@thefirstgroup.com we would arrange a free consultation with our specialist.
Answer: Hello, thank you for your interest. Could you send us an email to inquiry@thefirstgroup.com with your contact details and our consultant will get in touch with you and explain everything in details.
Answer: Seeing is believing, I never met an owner who shares this sentiment.
Answer: Hello, thank you for your question. We did not quite understand what exactly you are inquiring about, so please, email us on inquiry@thefirstgroup.com with your concerns. Thank you
Dear Sandu,
Thank you for your review and feedback on the service you received from Yacine.
Our mission is to provide the best service to all our clients and we’re delighted we met your expectations.
We look forward to seeing you again!
Kind Regards,
The First Group