Overview
The First Group has a rating of 4.4 stars from 3,451 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The First Group most frequently mention customer service, dubai lifestyle and investment opportunities. The First Group ranks 3rd among Real Estate sites.
Thank you TFG A very professional company in the greeting of the customer and the service is very professional I would like to thank Yacine who was very patient and present with us during the stay we really liked the experience
I wasn't able to choose the dates I wanted. I'm in a DUbai today and I wanted to use this voucher from Today. Please let me know if you can arrange a hotel for today. Thanks
Great experience with staying at The new First Collection Business Bay, with very comfortable rooms and very professional staff, and an extremely active team. Thanks To Yacine for the hotel choice and for the great service during our Stay The Dubai Lifestyle experience is very good experience
I am very satisfied with First Group and the properties and services they offer. Thanks to Yacine to make our stay unforgettable
I would recommend it to any investor who wants to invest in Dubai.
So much to digest within 2 hours. Ended up investing in the vacation club because i believe the agent was convincing enough.
Dear Mr. Reginald,
We sincerely appreciate your review and feedback regarding the service we provided. Our commitment is to deliver the utmost service to all our clients, and we are thrilled to hear about your delightful experience.
We eagerly anticipate your return to Dubai in the near future!
Warm regards,
The First Group
Very insightful and great business ideas presented
I just wanted to add two children under 8 and under 5 years old but could not. With break fast. Iin fact I wanted to book for 22 march to 5 April. But dates limited
Good day,
First: I would like to thank the First Group Company for the high level of achievement the customer satisfaction and the skilled staff.
Second: My trip started on 05/09/2022, arrived Wyndham marina Dubai the hotel chosen by yacien my account manager follow up, it was very good chosen and thanks a lot for brother for all assistant and very good
fast respond and follow up, the hotel recipient Mr. Samir was very nice and the all activities was very good. On 05/11/2022 the BMW car toked me to FGC main building and meeting the sales manager, he
order to Mr. Ahmed Al esaoy to be with me on seeing the projects and we went to several projects, the most important one for me was ceil in Dubai marina. On 05/13/2022 Back again to Saudi Arabia my
current work location Riyadh.
Last: Again thanks a lot for all hospitality i met in my journey.
Dear Mr. Ahmed,
Thank you for taking out the time to write such a thorough review. We greatly appreciate your honest feedback and are pleased to learn of your positive experience.
We pride ourselves in delivering exceptional customer service; and it is gratifying to learn that you had such great interactions with our team members.
We highly value our investor community and we couldn’t be more delighted to hear that you are a satisfied owner.
We look forward to being at your service for years to come!
Most Sincerely,
The First Group
Thank you to the First Group for a great stay in Dubai. Customer service was incredible and we had a trip of a lifetime. A big thank you to Lahcene for making it memorable.
I would like to express my genuine appreciation for the first group and their DLE department, thank you Abdessamed for the service, the time and the efforts you did to make our holiday this beautiful and comfortable. It was a magical holydays, Well done The First Group
I like my holiday with first group the hotel, the staff and the organization so good for me and my wife, thank you first group for every thing and Soumaya thank you a lot for helping us
Dear Tinashe,
Thank you for your review and feedback on the service you received.
We pride ourselves in delivering exceptional customer service, and it is gratifying to learn that you had a pleasant experience with Mr. Abdelrahman.
We look forward to welcoming you to Dubai again!
Warmest regards,
The First Group
My first visit to Dubai was in 2019 using the First Group package, where i did spend the best vacations ever, I also had the opportunity to invest in the hotel projects of the company in the same year, I never expected the profits that I am now receiving from the company, I am glad that I am part of this company, I also wanted to extend my thanks to Abdessamed for his excellent service.
Dear Saber,
Thank you for your kind words. We highly value our investor community and we couldn’t be more delighted to hear that you have invested with us and are part of the journey with The First Group.
We look forward to welcoming you to Dubai again and being at your service for years to come!
Warmest regards,
The First Group
The experience so amazing for me and my family Soumaya helped us a lot she organize a memorable experience for us thank you Soumaya thank you first group
Dear Lianaa,
Thank you for your review and feedback on your trip to Dubai with our exclusive Dubai Lifestyle Experience and our team!
We're so glad to hear that you had a memorable time. We look forward to welcoming you and your family again.
Best regards,
The First Group
Brother Mostafa, really appreciate all the help and support you give my family
You show us what Dubai hospitality means
Sure will repeat the experience
Dear Mr. Ismail,
Thank you for your feedback. We are glad to hear that you had a wonderful experience as a Dubai Lifestyle member with Mostafa.
We hope to see you in Dubai again!
Kind Regards,
The First Group
They lied about refunding my money. Even after cancelling with them the next day. They ignore emails, texts. You are on your own
Our experince very nice with first group, hotels restaurents and staff, and miss soumaya helped us a lot she orgnized our trip thank you all, exited to come back
Dear Mr. Jefferey,
Thank you for your review and feedback on the service you received.
It is gratifying to learn that you had a pleasant experience with Ms.Soumaya.
We look forward to welcoming you to Dubai soon!
Warmest regards,
The First Group
الموقع جيد وسهل الاستخدام ولكن عند اختيار تاريخ الوصول لا يظهر التاريخ الا من بعد 17 يوما
التواصل والإشراف كان في مستوى عالي جدا مع الخدمة في الاختيارات
عزيزي السيد موسى,
لقد سعدنا لسماع أنك قد جظيت بتجربة مثالية معنا في ذا فيرست جروب! شكرًا لمشاركتنا تعليقاتك الإيجابية.
مع وافر الاحترام والتقدير،
ذا فيرست جروب
شكرا لكم ستكون هذه الرحلة الخامسة معكم سعيد بتجربتي معكم ولن تكون الاخيره بمشيئة الله
عزيزي السيد عبد الرحمن,
لقد سعدنا لسماع أنك قد جظيت بتجربة مثالية معنا في ذا فيرست جروب! شكرًا لمشاركتنا تعليقاتك الإيجابية.
نتطلع لخدمتك مرة أخرى قريبًا!
مع وافر الاحترام والتقدير،
ذا فيرست جروب
Hotel is very clean staff very friendly change towels every day clean room every day
Varied breakfast with lots of choices Zakaria and chef made specially for me paratha
Dear Mr. Ahmed,
Thank you for your review and feedback on the service you received.
We pride ourselves in delivering exceptional customer service!
We look forward to welcoming you to Dubai!
Warmest regards,
The First Group
Specail thanks to Mr Mostafa for help all the time.
Was not the first time in Dubai, but it was really diffrent
I loved the hotel service and activity.
Dear Marina,
Thank you for your review and feedback on the service you received.
We pride ourselves in delivering exceptional customer service; and it is gratifying to learn that you had a pleasant experience with Mostafa.
We look forward to welcoming you to Dubai again!
Warmest regards,
The First Group
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Mubinur,
Thank you for sharing your kind words regarding your experience at The First Collection Business Bay.
Customer satisfaction is our top priority; and it’s always great to receive feedback like yours.
We look forward to welcoming you to Dubai again!
Warmest Regards,
The First Group