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For over 114 years, The Company Store has set the standard for premium bedding, bath essentials, and home décor. Built on a legacy of craftsmanship and the finest materials, our products blend timeless design with everyday comfort. From luxurious sheets and cozy comforters to curated home accents, every piece is thoughtfully crafted to create spaces that feel as good as they look—delivering lasting quality for generations. Explore more at TheCompanyStore.com.
The Company Store has a rating of 4.2 stars from 645 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Company Store most frequently mention high quality, duvet cover and pillow cases. The Company Store ranks 1st among Bedding sites.
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Your Turkish towels are too small. From washcloth on up. Disappointing. I just trusted your company to have all more generous sizing.
When I tried to find the box to purchase it was so pale at the very bottom of the page. I kept having to look at more products I didn't want. By the time I finally spotted it in a very unusual place, I was in it for 20 minutes going round and round! Make it more obvious! So obvious what your game is…
Back in the 1980's when I set up my first home, thick cotton terry bathmats were commonplace. Then they became hard to find. I had the sense that your Turkish cotton mats would be the real deal. As soon as I opened the package, I washed and dried them and they fluffed right up, just like I had hoped.
Belinda, thank you so much for your heartfelt review! We're delighted our Turkish cotton bath mats brought back that nostalgic feel you were hoping for, and we appreciate you sharing your experience—it truly inspires us to keep delivering true quality. If there's ever anything else you're looking for, we're here to help make your home feel just right.
I can't tell you much more, nor can I recommend you, until I get my 4 bath mats.
***Update: Customer Service monitored my review & contacted me quickly to resolve my issue. I will be getting my order at the price and free shipping of my original order. Made my day:-)***
After ordering this flat sheet earlier in the week, my order was cancelled since it was no longer to be back ordered. I see the same item on the website again so I am reordering but now at a higher price and without the benefit of free shipping that was achieved with my previous order because I ordered several items at once.
I ordered a size up because of the comments and because my measurements on the size chart were right at the cutoff point for medium. I ordered large. They were huge on me. I returned those and ordered a medium. They fit perfectly. I am 5'4" and 140 pounds. The exchange was handled easily and quickly. The pajamas are beautiful and well-made.
Need to return item because it is too large. Was reordering smaller size. Was easy to do--Thank you!
I ordered two sleeping bags for my grandsons for Christmas! The rocket ship/space one and the construction trucks. The boys are going to love "camping" in the play room or using them for sleepovers!
The product is cute and the 30% discount didn't hurt! Just get it here in time for Christmas!
I ordered on line, they were shipped quickly. After washing them I put them on my bed and couldn't be more pleased. Fit beautifully and I don't have to struggle with one end! Also, I had an extra gift, a cute little spider who scared me half to death. He did not survive long! 😂
So easy, found what I wanted, ordered and checked out in under 10 minutes.
After reading a Wirecutter review, I looked for the Company Store terry robe to replace a worn LL Bean robe. The colors were attractive and the weight and feel of the robe exceeded my expectations. Shipping was swift and I was enjoying my new robe just days after making the purchase.
WEBSITE MADE ORDERING EASY AND QUICK, FOUND JUST WHAT I WAS LOOKING FOR!
Easy to navigate website. Order arrived very quickly. My husband is actually sleeping better with the lightweight down blanket and duvet cover. I am so relieved.
Thank you so much, Julie, for sharing your wonderful experience! We're delighted to hear the down blanket and duvet cover are helping your husband sleep better—that’s exactly what we hope to achieve, restful nights for all. Your relief means the world to us, and we appreciate you choosing us to bring comfort to your home.
Easy to navigate. I always recommend your store! Quality comforters.
Wasted hours of my time on this order! Tried to place order online but it didn't work. Customer Service said to enter my credit card online and then remove after placing the order. Finally got the order placed but can't remove the credit card. Called multiple times and no one helped. Escalated with a manager and haven't heard back in more than a week. And the products I just received are all flawed. No quality control in place it seems. Incredibly frustrating.
Thank you for your feedback, we are sorry to hear about your experience. Our team reached out to resolve this matter. Please know we are always here to assist and welcome the chance. You can reach us directly at 1-800-323-8000.
Absolutely Terrible! Couldn't get the order through. On phone with Customer Service for an hour or more. Didn't work yesterday either. Took hours for a little order.
It's rare that a company's products actually matches their hype in the US: Company Store is a high value high quality source for home goods that has yet to disappoint me after many many purchases. Without their percale sheets I wouldn't recognize a good nights sleep.
David, your kind words mean the world to us—knowing our percale sheets have helped redefine comfort for your evenings brings us immense joy. We’re truly grateful for your continued trust and enthusiasm and look forward to being part of your restful nights for years to come.
Company store products are my go-to bedding essentials., they are a great value and high quality that I really appreciate. I've only in recent years been able to afford to buy high grade bedding and Company Store is my first and only source for linens and down.
Easy to select and purchase a set of flannel sheets. The quality of the sheets is just okay.
After washing them twice, they have already started to pill. They are not as soft as I had hoped but I will continue to use them.
Hi Marcy, thank you for sharing your experience with the flannel sheets. We appreciate your honest feedback and are continually working to improve the quality of our products to better meet your expectations. Please feel free to reach out if there’s anything we can do to make your purchase more enjoyable.
Easy to navigate your website and your product selection is exceptional.
Very happy with the quality of the items. I am still waiting for one item and there has been no communication as to when I can expect it.
Thank you, Susan, for your kind words about the quality of our products and for sharing your feedback. I’m sorry for the delay and lack of communication regarding your item. The tea towel is no longer available and your order has been closed as the other items on your order have been shipped and delivered already. We appreciate your patience and value you as a customer. If you have any questions or concerns, please do not hesitate to contact us.
Love the products, the website was easy to navigate! I will order again!
I wanted to get some bedding so I looked at a few places and it's not what my taste was. Then the Company store came up and I found my bedding. It is beautiful. L am so happy.
Beautiful bedding and wonderful company. Love it. I love my new bed.
I purchased the Cotton Weave Blanket and I am delighted with it. The blanket comes in many different colors. It is light weight, warm and just beautiful. This cotton weight will work year round. I plan on purchasing another one for my guest room.
Web site is very easy to navigate. Your bedding top notch! This is my second order and I've been very pleased so far.
My daughter and I love Rifle Paper designs. We even have Rifle designed CROCS. A few months back she showed me the Strawberry Fields and Lottie Rifle Paper print bedding at Company. Although, she's a "strawberry girl," she liked Lottie better. Her sister was named Charlotte. The Lottie comforter & shams are her Christmas gift. She will LOVE this. I'll get her a special pillow for her birthday. 🍓🥀
I love Company Store. We're still using the reading pillow we bought in 2003 for daughter's freshman college dorm room. Still good as new.
I've been following the Company Store for a while now. Initially, I thought the pricing was too high, but having ordered at least a dozen other quilts and finding them all lacking in one or more ways, I finally ordered the scalloped quilt (2, actually) and I could not be happier. Ordering was easy, shipping was fast! I'll be back …
Look at your products all the time…the discounts today helped me make a purchase.
Good quality, quilt is long on the sides of the bed, not too heavy so you can add another blanket underneath for the colder nights.
Easy ordering, beautiful well made products, love the selection that the company store offers
I had been looking for good quality flannel sheets for a while, but what I saw in stores wasn't what I wanted, and other online sheet sellers' quality had been going down in recent years. My mom reminded me of how long a Company Store duvet cover from the 90s has lasted (it's still kicking!) and so I gave The Company Store a shot. The sheets are warm, fuzzy, and super thick. I love them!
Easy to find what I wanted. Kind of annoying I have to make an account but I can look past it.
Had problems with thresholds for discounts and free shipping. Made the purchase and then wrote to them. They got back to me right away and made everything right including a discount I wasn't expecting. I am impressed.
First I was $4 away from free shipping and discount. Total was $96. So I added another item for $34 and then I was still 2.50 away from free shipping. I can't spend hours dealing with this. Feels like a scam.
New Comforter just changed my whole sleep game. Soft, warm, and no feathers needed. Cozy season has been officially been upgraded.
Thank you Company Store!
Simply Googled what I was looking for and The Company Store popped up. Immediately saw what I was looking for. Excited for the comforter to arrive.
Answer: It has been easy to get hold of customer service and eventually worked out multiple problems. Let me add, their were too many problems to continue doing business with the company.
Answer: Legitimate company. My first time ordering, but I’ve found my sheets to be the best quality. Customer service resolved a shipping issue, immediately!
Answer: Not only that, but return labels are much cheaper than paying retail USPS charges. Never shopping there again.
Hi Sandra. Thank you for your honest feedback and for appreciating our service. We are sorry the Turkish towel sizes didn't meet your expectations, and they may be returned. We will share your comments with our team as we work to improve our products. Our Regal and Sterling Supima towels do come slightly bigger, and the sizing may be found in the "Size Information" included on the order page of the towels. Your satisfaction means a lot to us, and we hope to delight you more fully next time.