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For over 114 years, The Company Store has set the standard for premium bedding, bath essentials, and home décor. Built on a legacy of craftsmanship and the finest materials, our products blend timeless design with everyday comfort. From luxurious sheets and cozy comforters to curated home accents, every piece is thoughtfully crafted to create spaces that feel as good as they look—delivering lasting quality for generations. Explore more at TheCompanyStore.com.
The Company Store has a rating of 4.2 stars from 669 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Company Store most frequently mention high quality, duvet cover and pillow cases. The Company Store ranks 1st among Bedding sites.
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Easy to find online, easy to order, even cuter in person!
Fits great, true to size, and material is better and softer in person! Angel loves them; seems comfy in them!
Great items on great sale! Love the material and prints- thank you!
I ordered this rug because its reversible but one side has three tags sewn into it no matter what you do the white tags are very visible thus making it non reversible and the side I wanted chunky loops is the side that shows tags?
So easy to order and navigate, love your products very high quality and so many choices
I purchased a set of multicolor towels and found them to be very thin and lightweight and looking like they wouldn't be very absorbent. Lower quality than I'd expected. I was disappointed and returned them even though the towels were also beautiful to look at.
It was hard to find whee the promo code should go and I wish you'd just give the discount outright instead of making the customer spend $100 first.
I purchased two sets of pajamas and a flannel sheet set. The recipients of my gifts were extremely thrilled with the quality and the pleasing aesthetic of the prints. I too was pleased. However, I'm not thrilled with the "shopping experience." I used debit card. The total was a little bit over $200 a hold was placed on my card for that amount, when the items shipped (same day & next day)the card was "hard charged". Pending charge was not released for a full week. Very unlikely I'll be shopping with the company store again for that reason.
Hi Stephanie, thank you for sharing your experience and your kind words about the quality and print of our item. Weāre sorry for the inconvenience with the payment hold, and we are so happy that you were assisted to your satisfaction by our great customer service representative. Your comfort is important to us, and thank you for your feedback.
I shop with confidence at the companies store. Your products are made with the finest materials for the price and I can always find a great sale..
I ordered beautiful Christmas dinner napkins and cocktail napkins. They seem very well made and have washed up well; However the labeling attached to the items is too much. It takes away from the product and serves no purpose.
Always great quality products and excellent customer service!
We received a sheet set from our sonā¦. Wrong size, however the return was seamless and quick. Within a few days we had the correct size and we are ablolutely pleased with the soft, and substantial quality of the sheets.
Thank you so much, Paul, for sharing your experience! We're delighted the return was smooth and that youāre enjoying the softness and quality of your new sheets. We appreciate your thoughtful feedback and look forward to keeping your home comfortable for years to come.
Very nice sheets. Exchanged for the correct size. Simple and efficient process for returns.
The online shopping experience was a bit daunting. It was unclear whether the items I wanted were still available. It turns out, some were, some were not. The person who assisted me on the phone was VERY helpful. I love the duvet and coordinating pillow covers.
The colors were very true to life!
Anne, thank you for your honest feedback and kind words about the help you received and your beautiful duvet and pillow covers. Weāre glad the colors exceeded your expectations, and weāre continuing to improve our website to make shopping even easier. Looking forward to helping you find your next favorite pieces!
It was nice that I did not have to keep reentering the information. I went back and forth checking details which did not interupt the process.
I got my item in time but was not given any email updates on shipping, tracking etc. it just arrived one day randomly. Like the quality and embroidery, just wish it was packaged a bit nicer than a plastic bag.
Thank you for sharing your experience, Ranee. We appreciate your kind words about the quality and embroidery, and we're sorry that the shipping updates and packaging did not meet your expectations. Weāre working on improving communication and packaging to ensure your next experience is seamlessly personalized.
Site is glitchy, had issues trying to view product and place order
The robe was lovely and the right size but I have arthritis and weight is very important. The robe was too heavy for me to manage easily. Sorry, I returned the robe.
Suggestion: It might be helpful to mention the weight of the product in your ad.
Thank you.
Janice, thank you for sharing your thoughtful feedback and your kind words about the fit. We truly appreciate your suggestion about including product weight, and we'll work on making that information more visible to help others in similar situations. Please feel free to explore lighter options with us anytimeāweād love to assist you in finding something perfect for your needs.
Liked the ad and the ordering went well. Looking forward to the delivery of the robe.
We just adopted a 78 pound rescue dog; so, we needed a thick fleece blanket to cover our family room sofa. Amazingly, Company Store had this dark blue fleece blanket that is an exact color match for our sofa. It's thick and super soft and our new dog Ziggy loves it!
My wife and I have been buying from The Company store for 20 years. The materials are high quality and we enjoy using them around our house.
Chat time successfully directed me to purchasing an ideal product for my want and needs.Received product and not disappointed in the quality and workmanship. Purchased a bed skirt.
The chat was very helpful, like talking to a human, thank you. The chat was able for me to complete my purchase smoothly
Arrived before Christmas! The color green is a perfect match for my bathroom. Thick beautiful all cotton towel and wash cloth and luxurious bathmat. Very pleased.
I want to see my itemized bill BEFORE I pay. And when I scroll down to find the total, I don't want more items shown to me.
I love patterned percale sheets. The Company Store refreshes its stock periodically with new and interesting patterns. I currently have new sheets from the Rifle selection. I love the green color and the blooming vines. The periodic sales make their offerings affordable and as well as attractive.
Toby, thank you so much for your thoughtful review and for highlighting our dedication to unique patterns and approachable pricing. We're delighted the greenscape Rifle design has found a special spot with you, and we look forward to fresh inspirations keeping your home uniquely yours. Your continued support truly encourages us.
At first, I didn't realize I could order without having an account with ID and password. I wish the screen had login as guest or some other more obvious notation.
The material is a true sateen and the color is perfect. But you can't just make the fitted sheet wider and longer.it needs to "fit" the mattress. The sheet folds past the mattress and needs to be tucked in again and then the mattress is not a tight smooth surface.
Hi Anne, thank you so much for sharing your feedback and highlighting the quality. Lovely fabrics and color are important, and weāre glad to hear that resonated with you! We appreciate your point about the fitted sheet sizingāachieving the perfect fit can be a bit tricky. Your insights help us improve, and we hope your next experience feels even more comfortable.
Item name in Consumer Reports is not coming up. I hope this is the correct one!
Using the online site was easy and efficient. I found the 100% cotton percale sheet set in the color and size I wanted. The price was reasonable and the sale discount was appreciated. My only negative comment is the standard/queen pillow cases barely fit my queen down pillows which, by the way, are The Company Store product. To fit the pillows, they need to be a couple of inches longer. But I do love the sheets.
Site is very easy to use. The products are always of good quality and are very attractive.
Your Turkish towels are too small. From washcloth on up. Disappointing. I just trusted your company to have all more generous sizing.
Hi Sandra. Thank you for your honest feedback and for appreciating our service. We are sorry the Turkish towel sizes didn't meet your expectations, and they may be returned. We will share your comments with our team as we work to improve our products. Our Regal and Sterling Supima towels do come slightly bigger, and the sizing may be found in the "Size Information" included on the order page of the towels. Your satisfaction means a lot to us, and we hope to delight you more fully next time.
When I tried to find the box to purchase it was so pale at the very bottom of the page. I kept having to look at more products I didn't want. By the time I finally spotted it in a very unusual place, I was in it for 20 minutes going round and round! Make it more obvious! So obvious what your game isā¦
Back in the 1980's when I set up my first home, thick cotton terry bathmats were commonplace. Then they became hard to find. I had the sense that your Turkish cotton mats would be the real deal. As soon as I opened the package, I washed and dried them and they fluffed right up, just like I had hoped.
Belinda, thank you so much for your heartfelt review! We're delighted our Turkish cotton bath mats brought back that nostalgic feel you were hoping for, and we appreciate you sharing your experienceāit truly inspires us to keep delivering true quality. If there's ever anything else you're looking for, we're here to help make your home feel just right.
I can't tell you much more, nor can I recommend you, until I get my 4 bath mats.
***Update: Customer Service monitored my review & contacted me quickly to resolve my issue. I will be getting my order at the price and free shipping of my original order. Made my day:-)***
After ordering this flat sheet earlier in the week, my order was cancelled since it was no longer to be back ordered. I see the same item on the website again so I am reordering but now at a higher price and without the benefit of free shipping that was achieved with my previous order because I ordered several items at once.
I ordered a size up because of the comments and because my measurements on the size chart were right at the cutoff point for medium. I ordered large. They were huge on me. I returned those and ordered a medium. They fit perfectly. I am 5'4" and 140 pounds. The exchange was handled easily and quickly. The pajamas are beautiful and well-made.
Need to return item because it is too large. Was reordering smaller size. Was easy to do--Thank you!
I ordered two sleeping bags for my grandsons for Christmas! The rocket ship/space one and the construction trucks. The boys are going to love "camping" in the play room or using them for sleepovers!
The product is cute and the 30% discount didn't hurt! Just get it here in time for Christmas!
Answer: It has been easy to get hold of customer service and eventually worked out multiple problems. Let me add, their were too many problems to continue doing business with the company.
Answer: Legitimate company. My first time ordering, but Iāve found my sheets to be the best quality. Customer service resolved a shipping issue, immediately!
Answer: Not only that, but return labels are much cheaper than paying retail USPS charges. Never shopping there again.
Thank you, Elisa, for taking the time to share your honest feedback. We're genuinely sorry to hear the towels didnāt meet your expectations despite their beautiful look, and we appreciate you giving them a try. Your input helps us continually improve, and we hope your experience in the future will be more to your satisfaction.