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For over 114 years, The Company Store has set the standard for premium bedding, bath essentials, and home décor. Built on a legacy of craftsmanship and the finest materials, our products blend timeless design with everyday comfort. From luxurious sheets and cozy comforters to curated home accents, every piece is thoughtfully crafted to create spaces that feel as good as they look—delivering lasting quality for generations. Explore more at TheCompanyStore.com.
The Company Store has a rating of 4.2 stars from 655 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Company Store most frequently mention high quality, pillow cases and duvet cover. The Company Store ranks 1st among Bedding sites.
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I got my item in time but was not given any email updates on shipping, tracking etc. it just arrived one day randomly. Like the quality and embroidery, just wish it was packaged a bit nicer than a plastic bag.
Site is glitchy, had issues trying to view product and place order
The robe was lovely and the right size but I have arthritis and weight is very important. The robe was too heavy for me to manage easily. Sorry, I returned the robe.
Suggestion: It might be helpful to mention the weight of the product in your ad.
Thank you.
Janice, thank you for sharing your thoughtful feedback and your kind words about the fit. We truly appreciate your suggestion about including product weight, and we'll work on making that information more visible to help others in similar situations. Please feel free to explore lighter options with us anytime—we’d love to assist you in finding something perfect for your needs.
Liked the ad and the ordering went well. Looking forward to the delivery of the robe.
We just adopted a 78 pound rescue dog; so, we needed a thick fleece blanket to cover our family room sofa. Amazingly, Company Store had this dark blue fleece blanket that is an exact color match for our sofa. It's thick and super soft and our new dog Ziggy loves it!
My wife and I have been buying from The Company store for 20 years. The materials are high quality and we enjoy using them around our house.
Chat time successfully directed me to purchasing an ideal product for my want and needs.Received product and not disappointed in the quality and workmanship. Purchased a bed skirt.
The chat was very helpful, like talking to a human, thank you. The chat was able for me to complete my purchase smoothly
Arrived before Christmas! The color green is a perfect match for my bathroom. Thick beautiful all cotton towel and wash cloth and luxurious bathmat. Very pleased.
I want to see my itemized bill BEFORE I pay. And when I scroll down to find the total, I don't want more items shown to me.
I love patterned percale sheets. The Company Store refreshes its stock periodically with new and interesting patterns. I currently have new sheets from the Rifle selection. I love the green color and the blooming vines. The periodic sales make their offerings affordable and as well as attractive.
Toby, thank you so much for your thoughtful review and for highlighting our dedication to unique patterns and approachable pricing. We're delighted the greenscape Rifle design has found a special spot with you, and we look forward to fresh inspirations keeping your home uniquely yours. Your continued support truly encourages us.
At first, I didn't realize I could order without having an account with ID and password. I wish the screen had login as guest or some other more obvious notation.
The material is a true sateen and the color is perfect. But you can't just make the fitted sheet wider and longer.it needs to "fit" the mattress. The sheet folds past the mattress and needs to be tucked in again and then the mattress is not a tight smooth surface.
Hi Anne, thank you so much for sharing your feedback and highlighting the quality. Lovely fabrics and color are important, and we’re glad to hear that resonated with you! We appreciate your point about the fitted sheet sizing—achieving the perfect fit can be a bit tricky. Your insights help us improve, and we hope your next experience feels even more comfortable.
Item name in Consumer Reports is not coming up. I hope this is the correct one!
Using the online site was easy and efficient. I found the 100% cotton percale sheet set in the color and size I wanted. The price was reasonable and the sale discount was appreciated. My only negative comment is the standard/queen pillow cases barely fit my queen down pillows which, by the way, are The Company Store product. To fit the pillows, they need to be a couple of inches longer. But I do love the sheets.
Site is very easy to use. The products are always of good quality and are very attractive.
Your Turkish towels are too small. From washcloth on up. Disappointing. I just trusted your company to have all more generous sizing.
Hi Sandra. Thank you for your honest feedback and for appreciating our service. We are sorry the Turkish towel sizes didn't meet your expectations, and they may be returned. We will share your comments with our team as we work to improve our products. Our Regal and Sterling Supima towels do come slightly bigger, and the sizing may be found in the "Size Information" included on the order page of the towels. Your satisfaction means a lot to us, and we hope to delight you more fully next time.
When I tried to find the box to purchase it was so pale at the very bottom of the page. I kept having to look at more products I didn't want. By the time I finally spotted it in a very unusual place, I was in it for 20 minutes going round and round! Make it more obvious! So obvious what your game is…
Back in the 1980's when I set up my first home, thick cotton terry bathmats were commonplace. Then they became hard to find. I had the sense that your Turkish cotton mats would be the real deal. As soon as I opened the package, I washed and dried them and they fluffed right up, just like I had hoped.
Belinda, thank you so much for your heartfelt review! We're delighted our Turkish cotton bath mats brought back that nostalgic feel you were hoping for, and we appreciate you sharing your experience—it truly inspires us to keep delivering true quality. If there's ever anything else you're looking for, we're here to help make your home feel just right.
I can't tell you much more, nor can I recommend you, until I get my 4 bath mats.
***Update: Customer Service monitored my review & contacted me quickly to resolve my issue. I will be getting my order at the price and free shipping of my original order. Made my day:-)***
After ordering this flat sheet earlier in the week, my order was cancelled since it was no longer to be back ordered. I see the same item on the website again so I am reordering but now at a higher price and without the benefit of free shipping that was achieved with my previous order because I ordered several items at once.
I ordered a size up because of the comments and because my measurements on the size chart were right at the cutoff point for medium. I ordered large. They were huge on me. I returned those and ordered a medium. They fit perfectly. I am 5'4" and 140 pounds. The exchange was handled easily and quickly. The pajamas are beautiful and well-made.
Need to return item because it is too large. Was reordering smaller size. Was easy to do--Thank you!
I ordered two sleeping bags for my grandsons for Christmas! The rocket ship/space one and the construction trucks. The boys are going to love "camping" in the play room or using them for sleepovers!
The product is cute and the 30% discount didn't hurt! Just get it here in time for Christmas!
I ordered on line, they were shipped quickly. After washing them I put them on my bed and couldn't be more pleased. Fit beautifully and I don't have to struggle with one end! Also, I had an extra gift, a cute little spider who scared me half to death. He did not survive long! 😂
So easy, found what I wanted, ordered and checked out in under 10 minutes.
After reading a Wirecutter review, I looked for the Company Store terry robe to replace a worn LL Bean robe. The colors were attractive and the weight and feel of the robe exceeded my expectations. Shipping was swift and I was enjoying my new robe just days after making the purchase.
WEBSITE MADE ORDERING EASY AND QUICK, FOUND JUST WHAT I WAS LOOKING FOR!
Easy to navigate website. Order arrived very quickly. My husband is actually sleeping better with the lightweight down blanket and duvet cover. I am so relieved.
Thank you so much, Julie, for sharing your wonderful experience! We're delighted to hear the down blanket and duvet cover are helping your husband sleep better—that’s exactly what we hope to achieve, restful nights for all. Your relief means the world to us, and we appreciate you choosing us to bring comfort to your home.
Easy to navigate. I always recommend your store! Quality comforters.
Wasted hours of my time on this order! Tried to place order online but it didn't work. Customer Service said to enter my credit card online and then remove after placing the order. Finally got the order placed but can't remove the credit card. Called multiple times and no one helped. Escalated with a manager and haven't heard back in more than a week. And the products I just received are all flawed. No quality control in place it seems. Incredibly frustrating.
Thank you for your feedback, we are sorry to hear about your experience. Our team reached out to resolve this matter. Please know we are always here to assist and welcome the chance. You can reach us directly at 1-800-323-8000.
Absolutely Terrible! Couldn't get the order through. On phone with Customer Service for an hour or more. Didn't work yesterday either. Took hours for a little order.
It's rare that a company's products actually matches their hype in the US: Company Store is a high value high quality source for home goods that has yet to disappoint me after many many purchases. Without their percale sheets I wouldn't recognize a good nights sleep.
David, your kind words mean the world to us—knowing our percale sheets have helped redefine comfort for your evenings brings us immense joy. We’re truly grateful for your continued trust and enthusiasm and look forward to being part of your restful nights for years to come.
Company store products are my go-to bedding essentials., they are a great value and high quality that I really appreciate. I've only in recent years been able to afford to buy high grade bedding and Company Store is my first and only source for linens and down.
Easy to select and purchase a set of flannel sheets. The quality of the sheets is just okay.
After washing them twice, they have already started to pill. They are not as soft as I had hoped but I will continue to use them.
Hi Marcy, thank you for sharing your experience with the flannel sheets. We appreciate your honest feedback and are continually working to improve the quality of our products to better meet your expectations. Please feel free to reach out if there’s anything we can do to make your purchase more enjoyable.
Easy to navigate your website and your product selection is exceptional.
Very happy with the quality of the items. I am still waiting for one item and there has been no communication as to when I can expect it.
Thank you, Susan, for your kind words about the quality of our products and for sharing your feedback. I’m sorry for the delay and lack of communication regarding your item. The tea towel is no longer available and your order has been closed as the other items on your order have been shipped and delivered already. We appreciate your patience and value you as a customer. If you have any questions or concerns, please do not hesitate to contact us.
Love the products, the website was easy to navigate! I will order again!
Answer: It has been easy to get hold of customer service and eventually worked out multiple problems. Let me add, their were too many problems to continue doing business with the company.
Answer: Legitimate company. My first time ordering, but I’ve found my sheets to be the best quality. Customer service resolved a shipping issue, immediately!
Answer: Not only that, but return labels are much cheaper than paying retail USPS charges. Never shopping there again.
Thank you for sharing your experience, Ranee. We appreciate your kind words about the quality and embroidery, and we're sorry that the shipping updates and packaging did not meet your expectations. We’re working on improving communication and packaging to ensure your next experience is seamlessly personalized.