On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
For over 114 years, The Company Store has set the standard for premium bedding, bath essentials, and home décor. Built on a legacy of craftsmanship and the finest materials, our products blend timeless design with everyday comfort. From luxurious sheets and cozy comforters to curated home accents, every piece is thoughtfully crafted to create spaces that feel as good as they look—delivering lasting quality for generations. Explore more at TheCompanyStore.com.
The Company Store has a rating of 4.2 stars from 681 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Company Store most frequently mention high quality, pillow cases and duvet cover. The Company Store ranks 1st among Bedding sites.
We monitor reviews for authenticity
I am a crisp sheet fan, and these are perfect, crisper than I expected. Described as 'Sage' they're actually sort of a Celadon, a nice surprise because match the silk Chinoiserie drapes I made in Celadon embroidered with pale Peonies - perfect match!
The shipping was delayed some, but I'd placed the order during the Holidays, so that was understandable.
Not sure yet, as I have only just ordered, not yet received the item.
Purchased bath rug and towels. I had been having trouble finding the perfect blue color and this smoky blue is perfect. The towels are excellent quality. Also had issue ordering online and the customer service was able to help fix it in a timely manner. Will definitely order again.
I was not able to order 3 hand towels. It kept switching to 3 bath towels but did not give a reason. I assume they may be out of stock.
I have two sets of sheets from company store that I bought seven years ago. The sheets are still great but I only got one set of pillow cases. This I just bought set was to add to the other set, and it is great even though the first ones are now discontinued it is still a good match.
Thank you, Mark, for your thoughtful feedback and for trusting us with your bedding needs for all these years. We are glad the new set of pillowcases complements your original sheets nicely. You are a valued customer, and we are here to help ensure your comfort for many years to come.
All ok. I like your sheets. Needed two more pillow cases. Is that enough?
Our flannel sheets are the best! They are so warm that I love getting into bed now on our cold winter nights. No more waiting for the sheets to warm up to body temperature. The quality is great as well
Thank you, Susan, for sharing your cozy experience with our flannel sheets! Weāre delighted they bring warmth and comfort to your chilly nights and appreciate your kind words about the quality. We look forward to helping create even more comfortable moments for you at home.
So easy to order and checkout! I loved the quality and the selections available!
I ordered bath sheets and they arrived today! I love them... they are large but not overly thick which is exactly how I like them to be. I had a question about a pending charge on my bank account and received a prompt answer to my question. Could not be happier with how this purchase went.
I began shopping online for bath sheets and The Company Store kept popping up in my searches so I went to the site. I found good sale prices on towels I had seen before and liked so I ordered them. Can't wait to receive them!
Instead of putting a return slip I he box like other companies you have to go all round Rovbon Hoods barn. Snd then it goes png with Fedex Not worth it.to worth it/ Last time I use company Store.
My experience with the compny store has not been good. I was dealing with Macy and all of a sudden I was on company store.
I ordered the monogrammed towels about a week ago thinking it would take a month to get them. I was so surprised when they arrived in about a week! The monogrammed color was just as it appeared on line and the towels are a good qualityI am very pleased
Thank you, Catherine, for sharing your wonderful experience with the monogrammed towels! We're thrilled to hear they exceeded your expectations in both delivery time and quality, and we appreciate your kind words and support. We look forward to serving you again.
Unable to get 6 towel combo with monogram. Had to order towels individually.
I am a frequent company store shopper. As usual, I found what I was looking for and received a great product. In this case, it was pillows for side sleepers.
Hi Simona. Thank you so much for your continued trust and glowing feedback! We are delighted you found the perfect pillows for side sleeping and look forward to helping you create even cozier spaces in the future. Please let us know anytime how we can enhance your shopping experience further. Your satisfaction is important to us!
It was easy to find what I was looking for. I have been pleased with quality of products previously.
Easy to find online, easy to order, even cuter in person!
Fits great, true to size, and material is better and softer in person! Angel loves them; seems comfy in them!
Great items on great sale! Love the material and prints- thank you!
I ordered this rug because its reversible but one side has three tags sewn into it no matter what you do the white tags are very visible thus making it non reversible and the side I wanted chunky loops is the side that shows tags?
So easy to order and navigate, love your products very high quality and so many choices
I purchased a set of multicolor towels and found them to be very thin and lightweight and looking like they wouldn't be very absorbent. Lower quality than I'd expected. I was disappointed and returned them even though the towels were also beautiful to look at.
Thank you, Elisa, for taking the time to share your honest feedback. We're genuinely sorry to hear the towels didnāt meet your expectations despite their beautiful look, and we appreciate you giving them a try. Your input helps us continually improve, and we hope your experience in the future will be more to your satisfaction.
It was hard to find whee the promo code should go and I wish you'd just give the discount outright instead of making the customer spend $100 first.
I purchased two sets of pajamas and a flannel sheet set. The recipients of my gifts were extremely thrilled with the quality and the pleasing aesthetic of the prints. I too was pleased. However, I'm not thrilled with the "shopping experience." I used debit card. The total was a little bit over $200 a hold was placed on my card for that amount, when the items shipped (same day & next day)the card was "hard charged". Pending charge was not released for a full week. Very unlikely I'll be shopping with the company store again for that reason.
Hi Stephanie, thank you for sharing your experience and your kind words about the quality and print of our item. Weāre sorry for the inconvenience with the payment hold, and we are so happy that you were assisted to your satisfaction by our great customer service representative. Your comfort is important to us, and thank you for your feedback.
I shop with confidence at the companies store. Your products are made with the finest materials for the price and I can always find a great sale..
I ordered beautiful Christmas dinner napkins and cocktail napkins. They seem very well made and have washed up well; However the labeling attached to the items is too much. It takes away from the product and serves no purpose.
Always great quality products and excellent customer service!
We received a sheet set from our sonā¦. Wrong size, however the return was seamless and quick. Within a few days we had the correct size and we are ablolutely pleased with the soft, and substantial quality of the sheets.
Thank you so much, Paul, for sharing your experience! We're delighted the return was smooth and that youāre enjoying the softness and quality of your new sheets. We appreciate your thoughtful feedback and look forward to keeping your home comfortable for years to come.
Very nice sheets. Exchanged for the correct size. Simple and efficient process for returns.
The online shopping experience was a bit daunting. It was unclear whether the items I wanted were still available. It turns out, some were, some were not. The person who assisted me on the phone was VERY helpful. I love the duvet and coordinating pillow covers.
The colors were very true to life!
Anne, thank you for your honest feedback and kind words about the help you received and your beautiful duvet and pillow covers. Weāre glad the colors exceeded your expectations, and weāre continuing to improve our website to make shopping even easier. Looking forward to helping you find your next favorite pieces!
It was nice that I did not have to keep reentering the information. I went back and forth checking details which did not interupt the process.
I got my item in time but was not given any email updates on shipping, tracking etc. it just arrived one day randomly. Like the quality and embroidery, just wish it was packaged a bit nicer than a plastic bag.
Thank you for sharing your experience, Ranee. We appreciate your kind words about the quality and embroidery, and we're sorry that the shipping updates and packaging did not meet your expectations. Weāre working on improving communication and packaging to ensure your next experience is seamlessly personalized.
Site is glitchy, had issues trying to view product and place order
The robe was lovely and the right size but I have arthritis and weight is very important. The robe was too heavy for me to manage easily. Sorry, I returned the robe.
Suggestion: It might be helpful to mention the weight of the product in your ad.
Thank you.
Janice, thank you for sharing your thoughtful feedback and your kind words about the fit. We truly appreciate your suggestion about including product weight, and we'll work on making that information more visible to help others in similar situations. Please feel free to explore lighter options with us anytimeāweād love to assist you in finding something perfect for your needs.
Liked the ad and the ordering went well. Looking forward to the delivery of the robe.
We just adopted a 78 pound rescue dog; so, we needed a thick fleece blanket to cover our family room sofa. Amazingly, Company Store had this dark blue fleece blanket that is an exact color match for our sofa. It's thick and super soft and our new dog Ziggy loves it!
My wife and I have been buying from The Company store for 20 years. The materials are high quality and we enjoy using them around our house.
Chat time successfully directed me to purchasing an ideal product for my want and needs.Received product and not disappointed in the quality and workmanship. Purchased a bed skirt.
The chat was very helpful, like talking to a human, thank you. The chat was able for me to complete my purchase smoothly
Arrived before Christmas! The color green is a perfect match for my bathroom. Thick beautiful all cotton towel and wash cloth and luxurious bathmat. Very pleased.
I want to see my itemized bill BEFORE I pay. And when I scroll down to find the total, I don't want more items shown to me.
Answer: It has been easy to get hold of customer service and eventually worked out multiple problems. Let me add, their were too many problems to continue doing business with the company.
Answer: Legitimate company. My first time ordering, but Iāve found my sheets to be the best quality. Customer service resolved a shipping issue, immediately!
Answer: Not only that, but return labels are much cheaper than paying retail USPS charges. Never shopping there again.
Hi Deborah. We are so delighted to hear that the smoky blue shade was just right and that your experience with the towels exceeded your expectations. It is wonderful to know our customer service could swiftly assist youāthat is exactly what we aim for. Thank you for your kind words, and we canāt wait to have you back again soon!