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From the business
For over 114 years, The Company Store has set the standard for premium bedding, bath essentials, and home décor. Built on a legacy of craftsmanship and the finest materials, our products blend timeless design with everyday comfort. From luxurious sheets and cozy comforters to curated home accents, every piece is thoughtfully crafted to create spaces that feel as good as they look—delivering lasting quality for generations. Explore more at TheCompanyStore.com.
The Company Store Reviews Summary
The Company Store has a rating of 4.3 stars from 707 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Company Store most frequently mention high quality, pillow cases and duvet cover. The Company Store ranks 1st among Bedding sites.
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I'm a warm sleeper but love the comfort of down. I typically get too hot with down products, but this blanket is breathable and not smothering. It's the perfect layer. Very pleased with the quality!
Purchasing on the site is fast and easy. There is not a ton of info you have to plug in. Just the essentials and done!
I know I'm getting quality products from The Company Store. A little pricy in my opinion, but there is not many bath quality places to choose from.
First time buyer. Easy checkout. Looking forward to shopping here more.
Merchandise is high quality. Prices are reasonable. Many items are marked down 25 to 30 percent. Large selection of merchandise on bath and bedroom. Customer Service Representatives are knowledgeable and patient.
Love the quality, service, and selection. Customer service staff on both the phone and chat were helpful and service oriented.
I am a loyal Company Store customer. Feather pillows and duvets are great quality and fairly priced. However, I recently ordered two firm feather pillows and they might be medium but no way are they firm. Very disappointed and will think twice about ordered pillows from you again.
I am a fan of Company Store. Quality products and fair pricing.
Ordering was easy. Researching the various options was easy as the descriptions were thorough and detailed. Then ordering as a Guest was also easy. Very happy with my shopping experience.
Easy, good information provided in order to make good decisions.
I have ordered from the Company Store in the past and always had a good experience. This was no different. The order arrived in the expected timeframe. The towels were exactly what I ordered - the color and texture were perfect!
I found what I was looking for almost immediately - easy navigation of the site! The color was spot-on (hope it's the same when it arriveds!) and on sale as well. I've always liked linens from The Company Store and I hope this will be the same. The website browsing and payment was clear and simple.
I ordered a throw for a friend recuperating from surgery and she loves the color and its soft, plush lining. So glad I chose her get well gift from The Company Store!
So pleased I found a nice get well gift for my friend and it was on sale.
Disappointed that I couldn't purchase a full size deep pocket fitted, bought a queen and will need to alter it. Also I was charged for purchase price plus charged for the discounted price. I'm told this will be corrected. I'm waiting.
Disappointed that I couldn't get deep pocket in full size. I'll have to do alterations to the queen size one I purchased
You did a great job with your high quality light down comforter but unfortunately the color green just didn't work with the other greens in the room. I spread it out & tried to talk myself into it & in the end returned it.
Have shopped in years past with your company & always been more than satisfied with the quality & your handling from beginning to end. Thank you.
Great website, easy to use! Very successful shopping experience.
We recently ordered a down comforter from the Company Store. We couldn't be more pleased. What a great comforter in the color we wanted and at a very reasonable price. Since then we have ordered sheets and towels with the same results. Quality merchandise at a fair price.
Very difficult to check out without account.
I don't have any other comment!
I've purchased several quilts 2 of which were my favorites: blue matelasse made in Portugal but you no longer have any except in white which doesn't work with dogs. The quilt I purchased recently is thin, feels cheap and made in china is very disappointing. We are keeping it because my husband said so. I would like to know if you will ever restock matelasse king in other colors or if discontinued. We have always loved our purchases over many years and know you can do better. We have always recommended the Company Store and continue to do so. Thank you!
Fun to shop online. Great quality goods and easy to order. We own many one of a kind Company Store quilts.
Last year i purchased this Quilt/blanket in navy and it is extremely soft and cozy. As cooler weather came on, I added my down comforter with it.
I decided i needed another for when i was laundering my blankets - so i order this blanket/quilt in another color! Can't wait to put it on the bed this weekend.
Thank you so much, Tara, for your wonderful and heartfelt feedback! We are thrilled the quilt has brought you cozy comfort all season long, and we are delighted you chose another to keep that warmth handy even on laundry days. We love that you are so pleased with your purchase, and we look forward to serving you again with more of our great products!
Already have this quilt in another color - it is amazing. Had to have a second one!
My order came quick. I ordered white organic towels for the sauna. They are exactly what we need for the best experience in a hot environment.
Thank you, Terri, for sharing your experience! We are delighted the towels arrived promptly and are perfect for enhancing your sauna moments—you deserve the best comfort every time. We truly appreciate your support and are here whenever you are ready for more great products!
Looking for white organic towels
Product was easy to find
Check out was easy
The throw was easy to purchase, and the description was spot-on!
I like that it is all down filled and not down and feather.
The fabric is strong, good quality, crisp, and poplin-like which will help to make it long wearing.
The color is gorgeous.
Thank you so much, Margaret – your thoughtful and detailed words truly brighten our day! We are delighted to hear that the throw meets your expectations in both quality and style. We have no doubt it will bring warmth and lasting comfort to your home for years to come!
Clear easy process
Except this part
Why do you want more text?
I was very pleased with my experience until today when I found out I've been double billed I've asked for the order to be canceled. I already received the rug.
The promo code didn't work for the product I wanted to purchase
-Website was easy to follow;
-Great variety of options;
-Sales prices were great;
-Delivery was easy and earlier than expected;
-Highly recommend this company.
Thank you so much for your kind words, Rikki! We're delighted to hear that your shopping experience was smooth and that your comforter arrived early for you to enjoy. We truly appreciate your recommendation and look forward to serving you again soon!
Great Website, easy to manage;
Quality products;
Easy ordering process.
I ordered the 3-season down alternative comforter to replace one I've had for 8 years.
Upon opening it I worried it was too thin for winter warmth but I slept better than before.
I'm very happy!
Thank you so much for sharing your experience, Priscilla! We are delighted to hear the comforter exceeded your expectations and has improved your sleep. Enjoy cozy and restful nights ahead!
Mostly great but at several stages I input info and site didn't direct me to next stage so I had to redo it.
MY address has 4 lines, including a physical address and a PO Box number. When my order didn't arrive and didn't arrive some more, and tracking my package gave me a vague message, AND my credit card was charged, then credited, then charged again, I finally called customer service a week after the expected delivery date had passed. I was told they do not ship to PO boxes. Once we deleted the PO Box from the address, my order arrived within 2 days.
Hi Susan. Thank you for sharing your experience and helping us understand where we fell short, especially with address details. We apologize for the confusion, and normally the PO Box situation is followed up within a day of the order being received. We sincerely apologize for this oversite and are committed to improving communications so future orders ship quickly without frustration. Your feedback is invaluable in helping us to do better. You are a valued customer, and we look forward to providing a smoother experience on your next visit.
Company Store Website was easy to navigate, checkout was a breeze!
I am a crisp sheet fan, and these are perfect, crisper than I expected. Described as 'Sage' they're actually sort of a Celadon, a nice surprise because match the silk Chinoiserie drapes I made in Celadon embroidered with pale Peonies - perfect match!
The shipping was delayed some, but I'd placed the order during the Holidays, so that was understandable.
Not sure yet, as I have only just ordered, not yet received the item.
Purchased bath rug and towels. I had been having trouble finding the perfect blue color and this smoky blue is perfect. The towels are excellent quality. Also had issue ordering online and the customer service was able to help fix it in a timely manner. Will definitely order again.
Hi Deborah. We are so delighted to hear that the smoky blue shade was just right and that your experience with the towels exceeded your expectations. It is wonderful to know our customer service could swiftly assist you—that is exactly what we aim for. Thank you for your kind words, and we can’t wait to have you back again soon!
I was not able to order 3 hand towels. It kept switching to 3 bath towels but did not give a reason. I assume they may be out of stock.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi. Thank you for choosing The Company Store. We're pleased to have you as our customer. We’re very sorry to hear about your experience with the feather pillows and appreciate you sharing your feedback. We understand how disappointing it can be when a product does not meet your expectations and we sincerely apologize for any frustration this has caused. Your comments have been shared with our team as we continually strive to maintain the quality and consistency our customers expect. If you experience any issues in the future or need assistance, please don’t hesitate to reach out to us.