In todays competitive world, selling merchandise that's not in stock is no way to run a business. In this case keeping on site low inventory does not work. Customer service has no authority can barely keep up with the with this mismanaged business and the customer suffers. Like every thing else now the price is high, quality and fit poor and eco/ethically made is nonsense as that tag is found everywhere. It's all imported junk now, inconvenient to return and you have to chase your credit. Too risky to do business with anymore.