That Daily Deal has a rating of 1.2 stars from 113 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with That Daily Deal most frequently mention customer service, tracking number and credit card. That Daily Deal ranks 242nd among Daily Deals sites.
I am 60 I have ordered thousands of items over the years from ebay Amazon Groupon etc... This company does not even have cutomer service I ordered whisky rocks and a phone magnifying gadget which neither work I have documented this I am going through my cc company on this because these people are basically stealing my money and selling worthless crap they do not back. Call me for details *******067
Thieves! I ordered 2 sets of 8 (I believe), & never received them. It turns out USPS was too lazy to bring them to my apartment door (if they didn't fit in my mail box), & That Daily Deal would not & did NOT refund me 100% of my $$. They suggested I speak with USPS as to why they didn't deliver them to me. I believe my total refund was between 75-77%! I believe it should've been 100%, since I didn't even receive them! This is terrible customer service & it's stealing! I will NEVER do business with them again! And have blocked them as SPAM.
This business is a scam. You purchase items and then never receive them. They tell you the transport is delayed because of COVID-19 but research PROVES that the shipment was never delivered to the transporter (USPS). Customer service either tells you the same thing over and over or doesn't respond. There is no way to get your money back except through your credit card company charge dispute process. Save your time, effort and money by buying the same product from anywhere else!
Please stay away from this company. I never received my products, they provided me a bogus tracking number, and there's no customer service.
I'm surprised how low I'm seeing the ratings for That Daily Deal. My experience with them has actually been quite positive. I've found quite a few bargains on quality merchandise. I've placed several orders now, and received everything within a reasonable amount of time. I did go for the bundle up shipping which they seem to offer free shipping on multiple items a couple of times a month, so with that option, orders do take about 2 weeks to arrive. I did have a couple of complaints over items that weren't quite right, but Kiesha with customer service was quick to respond and make things right. She both refunded and replaced per my request on different items. I was sent a label for one return with shipping paid by That Daily Deal. So it seems to me that they are legitimate, try to make things right, and stand behind their products, taking care of their customers. I have done some price checking, and found That Daily Deal's prices to often come in at less than for the same items on Amazon, Ebay, or Walmart. I do wish that their descriptions of items were a little more detailed, and that they wouldn't send quite so many emails. But overall, I've been very pleased with both the products that they sell and the way that they treat their customers. As I said, Kiesha, in particular, has been extremely kind and helpful!.
Zero Star! Total scams Save your $$ Do not order buyer BE aware! They take your $ don't ship the promise items horrible return email to answer your complain!
I've purchased about 5 or 6 products from this site. Some are great, affordable, and even made in the USA... others are cheap, foreign-made pieces of crap.
I'm giving them 4 stars because I've always had EXCELLENT customer service. I ordered 2 "mini-misters"... they were laughable. Both arrived with cracks in the plastic water reservoir- one was so badly broken it wouldn't hold water, and the USB port didn't align with the plastic housing so charging would have been impossible. The other still had droplets of water in it, but just to satisfy my curiosity, I used it... a baby's fart could produce greater force than this mister. I literally couldn't feel the mist two inches away from the device, and it was out of water in less than 3 minutes. BTW... the company also included a little note that stated (in very broken English) they'd send me an Amazon gift card for $10 if I wrote a 5 star review with 200 characters or more praising their product... uh-huh...
However- I emailed the thatdailydeal.com, they replied back the same day, and told me to either keep, trash or donate the products and I'd be issued a full credit in 3-5 business days. I thought for sure I'd been duped after reading so many bad reviews... but maybe they've ALSO been reading them, because the full amount was back in my account 24 hours after they responded!
So 5 stars for their CS, 3 stars for carrying some crappy products they probably should have researched a bit more before carrying, but I think that as long as you're not planning on using the item immediately, or sending to someone as a gift (meaning you have time and patience to possibly get a bad product and wait for a refund) it's definitely worth a try. Also their mystery gifts are kinda neat... I ended up with a limited edition set of playing cards with just my "points" from previous purchases that I saw on a resale site selling for $15, a kids toy selling for $12, and some Mario Brothers decals (?) LOL...
I have ordered a few things from them. Big mistake. Cheap stuff that doesn't work ad you wait a long time to get it. One item the N95 were a cheap Kn95 china mask that said would be sent right out and over a month later was still waiting. Next mistake was the touch
Less soap dispenser. Total junk. Worked once then nothing.
I got this company confused with another with a similar name that I had bought from before. My bad. The item took so long to ship that I forgot I ordered it it until they sent an email saying the package had been shipped - after months! The tracking information was not operational for a week or so, then I got notice it had been delivered. I was not there and when I returned to the house, there was no package there. Their customer service person took 3 weeks to answer saying I had to work with USPS and that the company couldn't do anything. Steer clear of these people. They are not on the up and up. Thank goodness it wasn't much money, but it is the principle that matters.
I ordered 20 KN95 masks from this company for &59.80. I waited over a month for this company to send the order. I emailed them 3 times and no response until I involved PayPal. They then sent me only 5 masks? They said they would not refund any money nor send me the 15 masks purchased. They then said a refund would only be made if I sent the masks back to them. I requested that they only charge me for the 5 masks and they denied requests. I could not go to the post office or mail facility to send these items back due to my age, my husbands cancer treatment and the risk of Covid in Southern California. Now, I am still being charged for $59.80. PayPal was of no help. Stay away from this site.
Just received my 8 pack of Designer Sunglasses in the mail. What a joke. 8 pair for $17. You can get better pairs of sunglasses at the Dollar Store. All 8 were Foster Grants, that I believe may have been pulled from the Woolworth store they originated in from 1929! Take it from me, save your $17 and spend it elsewhere.
I tried to order 10 KN95 mask along with hand sanitizer. You had a choice of pressing 1 for 10 mask, but would not work. I instead tried 10 for 10 masks (100), and that work. Well, I did not want 100 masks It never asked me to review or confirm the order Instead it went directly to purchase the items. I contacted Jammin Butter, the owner immediately after placing the order via email indicating what had happened, and there was no communication between him and myself. I I continued to send 3 other emails without any acknowledgement. To my surprised, the order was shipped the following day. I have disputed this charge with my bank. DO NOT BUY FROM TTHIS COMPANY BY THE NAME OF THAT DAILY DEAL. They will rip you off, and pay no attention to any emails you might send.
No mention of this protect NOT coming with a plug in. In fact, she stated just set it down and place your phone on it for charging. I'll NEVER buy from them again.
I ordered my products over a month ago and have not received them. No, I did not order masks!
Shortly after ordering my email, debit card, eBay and Facebook accounts were all hacked. Coincidence... I doubt it! This is the 1st time I've ordered from a company I had not checked out 1st and I am deeply regretting it!
I ordered face mask in April, it's been over 2 months and no masks, no refund. I have emailed them 5 times in the past month, final got a response, saying it was returned because of wrong address, mind you, this wasn't the 1st items I've order, had the right address that time? They still haven't refunded or said they would resend them. I just reported it to the BBB, let them deal with this fraudulent company
ONE STAR TOO MANY! DESERVES NEGATIVE 100 STARS. ZERO CUSTOMER SERVICE ACCOUNTABILITY AND ZERO PHONE COMMUNICATION REGARDLESS OF YOUR CONCERN. ORDER PLACED 4-5-2020; TODAY IS 5-27-2020 AND STILL NO MERCHANDISE EVEN THOUGH THE PRICE WAS MARKED UP PAST LEGAL LIMITS. I HAVE ORDERED FROM REPUTABLE COMPANIES AND HAD PRODUCTS DELIVERED WITHIN 2 WEEKS MAX CONSIDERING COVID19. THEY ADVERTISED THAT ITEMS WERE AVAILABLE AND READY TO SHIP WHICH TURNS OUT TO BE BAIT AND SWITCH. THIS IS SIMPLY A BAIT AND SWITCH PRICE JACKED UP OPPORTUNIST COMPANY TAKING ADVANTAGE OF AMERICA'S COVID19 CRISIS. PLEASE DO NOT DO BUSINESS WITH THIS COMPANY UNLESS YOU WANT A SIMILAR OR SAME EXPERIENCE. THE NEGATIVE REVIEWS ARE TRUE AND REAL EXPERIENCES AND EXAMPLES OF AN UNSCRUPULOUS AND DESPICABLE COMPANY. THEY ARE HURTFUL TO A NATION FACED WITH A CRISIS WITHOUT CONVICTION OF THEIR CONSCIOUS. THANKS FOR NOTHING. BUYER BEWARE.
Absolutely the biggest rip off company on the planet. At a time when the whole world is in need they take advantage, falsely advertise product as "in stock", they take your money then do not respond to inquiries, phone calls emails etc... They continue to advertise the same product as "in stock" with no delivery eta or update on existing orders. 6 weeks and still no product or communication. But man they spam you with new email advertising every single day. They are crooks, profiteers, and absolutely the worst on-line buying experience ever. In this day and age of fast communication they literally disappear and go "dark" when you try to reach them.
When you try to cancel right away, they will immediately ship it anyway!
If you don't try to cancel, you will be waiting for many weeks to get your stuff! The quality is poor. No reply from their customer service emails and no phone number. There are many bad reviews on here. Take our advice and don't buy from this site! Go elsewhere!
If I could I would give it 0 stars. I ordered N95 masks and they stated they were "ready to ship". Didn't get them for over a month and a half. I understand it's a pandemic and I understand shipping being slow right now. I don't understand the lack of customer service. Absolutely ZERO customer service. I emailed several times with no reply back, I just wanted to cancel my order, it hadn't even shipped. I literally could not contact them. There was no online chat and no phone number. If you can't contact a company for help, you have no reason to do business with them. Stay away from this company.
I have ordered from the vendor online on April 26th. It is now approximately a month I have never received the product from these guys. I have written to them over four (4) times and I have only received an automated response from them. They NEVER took the time to respond to my concern. This is NOT the way a honest and trust worthy vendor operates. This is very dishonest and very unscrupulous, and I would advise that anyone in the future be aware of this Vendor practices. I have reported then to PayPal and I would be constant until I am given an refund, since I have never received anything from these guys
Answer: Via email was the only way - support@thatdailydeal.com. But my experience was NOT helpful or supportive.
Answer: You obviously are not shopping with That Daily Deal
Answer: If you take them up on their free shipping offer if bundled with other items and sent out twice a month, it usually takes about 2 weeks to arrive.
THAT Daily Deal is all about the DEAL. The Wow! That's a good deal! Deal. We bring you items that are low in price, high in quality. THAT's that.