Terry’s Florist

Ordered for Mother's day. Wanted to shop a local small biz. The called twice first to get a card name second an hour later to cancel order saying they are out of flowers no substitute. All this after I had contacted elderly Mom to alert her of delivery. I do not recommend... Stay away!

Flowers never delivered. Put on "muzak" hold for infinity when I called. Reported to Facebook and Instagram. I believe it is a sham business. They only refunded after I made several phone calls and told them I would dispute charge with my bank and report as fraud. Lesson learned!

Placed an order for next day delivery and they waited till the day of to text me that they would not be able to fulfill my order. When I looked up local florist they popped up, just to find out that they were not local but halfway across the country. I am supposed to be receiving a refund in about 5 business days, so hopefully that goes smoothly. Based on the pictures posted, I'm happy that they could not deliver. Does not seem like a very well run business.

The flowers were delivered within 6 hours of ordering! They were absolutely gorgeous! The only thing I did not like was the vase they substituted from original advertisement. I understand they have to do that from time to time. All in all I would definitely order from them again but ask about vase availability next time. Thank you Terry's for also following my request of being delivered to an actual person and not just left! Couldn't find delivery pic. Will update.

They delivered on time and created a lovely bouquet! They really blessed my friend. Docked one star because I asked if there was a delivery fee. She said no and could've taken the chance to say there was a $15 service fee. So that was a shock.

Yah so i saw a lot of bad reviews and then i freaked out and called them and they picked up and said they had the order. Then the next day they delivered them in the afternoon and my girlfriend was very happy with them. I think if u order last minute they may have trouble getting it there that day based on the other reviews i saw. Also some people may be more picky about the flowers than we are and i think thats where the bad reviews come from. They definitely arent scammers, so if u need to send flowers and your not super picky i think they are fine.

You would be better off to go to your garden pick our crappy flowers and send them. Please look at photos - I placed an order for the Lavender & White bouquet. I chose it because my sister sitting room in lavender and white. HUH - what the hell did they send her? Crappy already open roses (which means they are old) and daisy aka weeds. When address with the business they responded about supply shortages *blah blah - then take those off the website and offered $10.99 refund. Thanks but no thanks. I will take up with AMEX. I had my nephew go get flowers from Trader Joes with apologies. Shame on you Terry's Florist. Look and respond to your reviews.

The first picture is what my friend received the second one is what I paid for. $90.00 only to find out that this company isn't even in Ocean Springs and uses another florist who apparently can not arrange flowers. It looks like someone went to Lowes and put ugly and cheap plants in an even uglier basket. Also all customer service people have accents. So it probably isn't even in the United States. Please don't waste your time or money.

Ordered an FTD style basket, discussed price, same day delivery. Florist said that it could be done as pictured and delivered that day. Florist called back, stated did not get supply chain delivery, delivery now tomorrow. Next day, recipient sends photo, I email florist. Note with flowers says "Great Scot". Flowers look nothing like what was promised. Florist states there is clause, they can use any flowers on hand. I remind that Florist agreed to photo. Florist offers $17 refund. More emails, Florist offers complete refund. In 3-5 days. We'll see.

Advertised as same day delivery available for only specific arrangements. So I pick one for same day, pay and then an hour later I get a text saying they apologize they cant make the delivery and do not have the flowers and it will be tomorrow but designers choice. I call to find out what's happening, there was a "car accident, flowers damaged, issues with flowers in stock" fine, whatever delivery tomorrow, but they will put extra flowers in there for me. Now that I've read all these reviews, I am wishing I had seen them first before making an order today for my friends to receive flowers at home with their new baby. God help me the flowers will be decent tomorrow if that happens. Oh, just got another text while doing this review apologizing for my flowers no longer can be arranged for mentioned for someone else, had to call again and the message was "sent in error". Please say a prayer...

I'll start by being positive saying they did call saying they didn't have all the flower colors for my arrangement. Asked if they could do "florist choice" to replace what they didn't have. I told them that was totally fine, but I wanted bright colors. Here is what I ordered, vs what I got. I paid for a deluxe basket ($83 after fees and basically got a standard vase priced at like $35) I genuinely hate to be nasty, but that's unacceptable! This was suppose to be an out of the ordinary brighten my friends day arrangement since her father passed away yesterday. She was happy with the thought, it is pretty. Yet I was highly disappointed with what I paid/expected.

I ordered a beautiful purple butterfly arrangement for a friend who lost his wife. What he received was basically two $3.00 violets in an ugly pink color with a dead stick stuck in it. So embarrassing. Customer service is a joke. So much for satisfaction guaranteed! They should go to jail.

I ordered a deluxe boutique. Terry's Florist added on service charges on top of delivery for "fragile and delicate flowers." They said they would be delivered by noon and arrived after 4 pm. But, most disappointing was the actual arrangement. It looks nothing like the photo. I had a couple of options and followed the recommendation of the person who placed my order. I called to speak with someone because this was for a milestone celebration and wanted them to be very special. Take a look at what they said they were sending vs. what they sent. You be the judge if this is $111.28 worth of flowers (free delivery). I reached out to express my disappointment. I was told these flowers meet their substitution policy. I would not recommend this florist.

I got a text immediately asking if it was ok to substitute. I said yes, provided the substitute flowers are of equal or greater value than what I ordered, and if that's not possible, give me a list of the items you advertise on your website that are actually available. Then they asked me to call them (bad sign). I was on hold forever and then they didn't answer as a business would, just a weird "hello". I abruptly told them to cancel the order and hung up. Followed up with a text to cancel the order. Got two more messages from two more different area codes to call. This is not how a legitimate company operates. I will have no problem getting my money back but I hate that I gave my sensitive personal customer info to these people.

Was looking for a new place for flowers. I am convinced they only delivered them because of my pestering. Order delivered a cheap mishmash to my aunt for her birthday; it was nothing like the picture. See difference between advertised (right) and delivery (left.). Do not use this business. Thanks